Solved: Windows XP sp1-USB Question-bought a pci-USB card and need an answer, can you help?

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xfile47

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Long story with my sister inlaw her daughter messed up the usb ports by jamming one to hard and now nothing plugged into the usb ports would work. I figured they are daisy chained and one doesn't work they all don't. Anyway, I bought a PCI CARD with 4 USB Slots in it and I am assuming I did sometning wrong. I uninstalled the usb hubs that were in device manager but not the host controllers. I then turned the computer off and put the pci card in and restarted. right away the computer started reconizing USB ports and I thought alright its working-----------wrong. In device manager now it reinstalled the ones that I had uninstalled and installed the new ones. So now there are the original ones and the host controllers for them and then the new usb hubs and the new host things or what ever they are for it. I plugged her printer in to see if it would now work in the new usb slots but have the same problem. It goes all the way to ask you if you want to print and you click print and the little printer icon show up int the tray but then disappears and never prints, one way comunication like it was before. I did not reinstall the printer after I put the new usbs in and trying to install with the old usbs it would go so far but not all the way so maybe I need to reinstall it. However, I cannot help but think it should not be showing all the usb hubs and host controllers in the device manager. So can someone tell me how to get the originals out and just use the new pci card, or what the next step would be, or where I went wrong and what I should try?? Some help would be appreciated very very much. I have to go for tonight but will check back first thing in the morning. Thank you

I would like to add this, I had a thread up when this first happened and kind of explained it and talked with a person and here is what the previous thread said if this will help and then what I just wrote first is where I am at and need help.

My sisterinlaws daughter was using her computer a HP PAVILLION a600y with windows XP SP1.

She has had this computer for quite a long time 3 years or so. she had a printer, scanner and a camera hooked up to it and they always worked fine she said. Her daughter one night was going to plug the camera in, in the front USB port and I guess it wasn't going in good and my sisterinlaw said she forced it in (in otherwards pushed really hard on it) from then on she can't get the camera, scanner, or printer to work. She brought it to me.

My first question is
If the one front USB port quits working for whatever reason, are they like daisy chained so the others won't work either? cause none are working not even the 4 on the back side.
I uninstalled all the usb ports and then rebooted and it says it finds new hardware usb and reshows them in the divice manager but the printer will not work. ( I am trying to get it working first) I uninstalled the software and reinstalled etc and the best it will do is you can go into word, or notepad whichever and type alittle and then click print and the print box will come up where you can choose how many copies etc so you click print again and the little printer icon shows up in the tray for a few secs so it acts like it is going to print but the the little printer icon disappears and nothing will print. Her printer an HP BUSINESS INKJET 1100d shows a little toolbox icon also and if you click on that and click the restore a box comes up and says only have one way communicaion. My sister inlaw also said when this first happened that if she tried to use the scanner it would give an error about a communicaion problem and I told her that is usually that it is pointed to the wrong port. Hers is USB and is pointed there.

Also I tried to plug my jump drive into her usb port and the lite on the jump drive does not lite up and it shows nothing of another drive in my computer.

I then hooked her printer to my computer (the one I am typing on now) and ran the software and did what your suppose to and presto the printer works fine.

I guess my question is does that then sound like her USB port system is no good?
If one was messed up will it mess them all up?
by my jump drive also not working in her USB ports does that help to say they are not working?

If they are not, then would it work to buy a PCI Card with 4 or 5 USB Ports on it and then she could have USB that way?? Please someone give me there ideas of whats wrong, are they no good, will the pci card way work. THANKS

ANSWER-MOBO
As usb ports are hot swapable, by what you say she messed up the usb on her mobo as in a fused circuit. Force does not work well with computers. A usb pci card is cheap and may be what she needs now, or a new mobo.


That exactly what I was thinking, So if she wanted to she could use a pci card with usb ports on it and then if she wanted to she could also get another external usb to plug into one ot those ports so she sould have one on the desk for easy accessibility?
ANSWER--MOBO---Yes.


Thanks, thats what I was waiting for, I will get a pci card and do it that way, I will marked this solved, and thank you very much

AND THEN I WENT AND BOUGHT THE PCI CARD WITH THE USB SLOTS AND THE BEGINNING IS WHERE I AM AT NOW. SOMEONE PLEASE HELP, THANKS
 
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front usb ports are usually connected by a cable to disable manuelly just remove cable plugged in to motherboard,that should take care of them. and this should also disable in device manager.
 
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SOmthing to think about ... ill sleep on yer answer and think about it ... however each usb plug-in is unique the reason? I know i attempted to install a wireless card on my laptop and it installed everything good.. i go to install on the other usb it reinstalls the drivers why? my knowloedge is only inter but i do think upon uninstalling the {usb Root} you messed up what ever usb ports you had .. the front ones are ran manually try unplugging the one jammed ... which this shouldnt matter unless the computer is running in circles because of it.. but other than that i suggest reinstalling the usb root maybe youll need to get drivers online but do so and reinstall the card let me know :)
 
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Good Evening Xfile 47, this kind of problem could be quite complex.
Firstly you can have more than 100 usbs on a single machine, and as you are aware there are four electrical contacts in each socket.
Two are power and two are data. Where this becomes exciting is when the power and the data connections become inadvertantly crossed, the power can enter the data stream and in a microsecond kill the controller circuit fatally. Which you may now appreciate.
These kinds of circuits usually use a window, looking at each connected device on a time sharing kind of principle, so there is a commonality where there is no second chance with a failure of that type. The motherboard IC would be "ash" in the first part of the "flash".
Quite obviously your machine is still recognising the controller which appears to be damaged and is trying to make it work, so that does represent problems.
You could try disconnecting the front sockets lead from the M/B and seeing if there might be operational effect from the rears but I doubt it will have much effect.
(What normally happens is that someone knocks a USB device downward and snaps the plastic insulation piece off within the socket which allows all the contacts to touch, very ungood!) (Usually new board territory)
It may be possible to disable the onboard USB's in the device manager so that they can be forgotten, then introduce a new PCI/USB card to the machine.
If this procedure is considered, ensure that a suitable USB-2 card is obtained (not USB-1) preferably with a header pin-set on it, suitable for the front sockets plug, and that it can be internally conected.
Also try to get this card with four rear plate sockets if possible.
Ensure you inspect the front sockets and that they have good integrity with no damage or problem before plugging them to the new card. ("Whoops" is not allowed with this technology)
Cheers, qldit.
 

xfile47

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Gldit and everyone else that responded. Thank you very much. I went in and unplugged the 1st USB Port from the motherboard and then I reinstalled the printer and presto********Bango it is printing really good. I did not try to see if the other four in back still worked after unplugging the front one but I will and no matter if they do or not I no the new ones work so thats great. Thanks everyone I will mark this thread solved.
 
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