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Solved: winxtx32.dll virus

Discussion in 'Virus & Other Malware Removal' started by ianhbaxter, Aug 1, 2006.

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  1. ianhbaxter

    ianhbaxter Thread Starter

    Joined:
    Aug 1, 2006
    Messages:
    7
    Hi
    Was wondering if one of you folks would kindly help me? Norton keeps picking up a virus winxtx32.dll which it offers to quarantine or remove (I opt for remove) but it keeps coming back. I attach a HJT log below (compiled immediately after Norton "removed" the virus - so I can re-scan after next boot if req'd).

    Any help appreciated!
    Thanks in advance
    Ian

    Logfile of HijackThis v1.99.1
    Scan saved at 16:24:40, on 01/08/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\GEARSec.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\VProSvc.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
    C:\WINDOWS\system32\HPZipm12.exe
    C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\wdfmgr.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\windows\system\hpsysdrv.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\system32\igfxtray.exe
    C:\PROGRA~1\BTYAHO~2\SMARTB~1\BTHelpNotifier.exe
    C:\Program Files\Creative\Shared Files\CAMTRAY.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\ALCWZRD.EXE
    C:\WINDOWS\ALCMTR.EXE
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\PROGRA~1\Belkin\BELKIN~1\Tool\WinXPDisableZeroConfigation.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
    C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
    C:\HP\KBD\KBD.EXE
    C:\PROGRA~1\HELPAN~1\Presario\XPHWWRF4\plugin\bin\pchbutton.exe
    C:\PROGRA~1\MICROS~4\wcescomm.exe
    C:\WINDOWS\System32\alg.exe
    C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
    C:\Program Files\NoAdware4\NoAdware4.exe
    C:\PROGRA~1\MICROS~4\rapimgr.exe
    C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-us\bin\WindowsSearch.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
    C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe
    C:\Program Files\BT Yahoo! Help\bin\mpbtn.exe
    C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-us\bin\WindowsSearchIndexer.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\NAVW32.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
    C:\PROGRA~1\COMMON~1\MICROS~1\Msinfo\OFFPROV.EXE
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\hjt\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=Q404&bd=presario&pf=desktop
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/...b/*http://uk.docs.yahoo.com/info/bt_side.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=Q404&bd=presario&pf=desktop
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=Q404&bd=presario&pf=desktop
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_17_0.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: Norton Personal Firewall 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: MSN Search Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
    O3 - Toolbar: BT Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_17_0.dll
    O3 - Toolbar: MSN Search Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton Personal Firewall 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTYAHO~2\SMARTB~1\BTHelpNotifier.exe
    O4 - HKLM\..\Run: [Creative WebCam Tray] C:\Program Files\Creative\Shared Files\CAMTRAY.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [HPHUPD08] C:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [XpDis0Conf] C:\PROGRA~1\Belkin\BELKIN~1\Tool\WinXPDisableZeroConfigation.exe VEN_14E4&DEV_4320&SUBSYS_70011799 /d
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
    O4 - HKLM\..\Run: [Norton Ghost 10.0] "C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe"
    O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\HELPAN~1\Presario\XPHWWRF4\plugin\bin\pchbutton.exe
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRA~1\MICROS~4\wcescomm.exe"
    O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
    O4 - HKCU\..\Run: [NoAdware4] "C:\Program Files\NoAdware4\NoAdware4.exe" :Min:
    O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: BT Yahoo! Help.lnk = C:\Program Files\BT Yahoo! Help\bin\matcli.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-us\bin\WindowsSearch.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll/search.htm
    O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-us\msntabres.dll/229?a9cf14db574e4fea83bf7756afe6ed
    O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-us\msntabres.dll/230?a9cf14db574e4fea83bf7756afe6ed
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
    O9 - Extra button: BT Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
    O9 - Extra 'Tools' menuitem: BT &Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
    O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
    O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1128080144000
    O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://82.108.135.40/activex/AxisCamControl.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697514} (NsvPlayX Control) - http://www.nullsoft.com/nsv/embed/nsvplayx_vp3_mp3.cab
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ccPwdSvc.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\VProSvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
    O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE
     
  2. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    112,027
    Hi and welcome to TSG,

    Download the trial version of Ewido Anti-spyware from HERE and save that file to your desktop. When the trial period expires it becomes freeware with reduced functions but still worth keeping.



    • Once you have downloaded Ewido Anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
    • Once the setup is complete you will need run Ewido and update the definition files.
    • On the main screen select the icon "Update" then select the "Update now" link.
    • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
    • Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
    • Once in the Settings screen click on "Recommended actions" and then select "Quarantine"
    • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"

    Close Ewido Anti-spyware, Do NOT run a scan yet. We will do that later in safe mode.


    • Reboot your computer into Safe Mode now. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.
      IMPORTANT: Do not open any other windows or programs while Ewido is scanning as it may interfere with the scanning process:
    • Launch Ewido Anti-spyware by double-clicking the icon on your desktop.
    • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
    • Ewido will now begin the scanning process. Be patient this may take a little time.
      Once the scan is complete do the following:
    • If you have any infections you will prompted, then select "Apply all actions"
    • Next select the "Reports" icon at the top.
    • Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
    • Close Ewido and reboot your system back into Normal Mode.


    Please go HERE to run Panda's ActiveScan
    • Once you are on the Panda site click the Scan your PC button
    • A new window will open...click the Check Now button
    • Enter your Country
    • Enter your State/Province
    • Enter your e-mail address and click send
    • Select either Home User or Company
    • Click the big Scan Now button
    • If it wants to install an ActiveX component allow it
    • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
    • When download is complete, click on My Computer to start the scan
    • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report


    Come back here and post a new HijackThis log along with the logs from the Ewido and Panda scans.
     
  3. ianhbaxter

    ianhbaxter Thread Starter

    Joined:
    Aug 1, 2006
    Messages:
    7
    Many thanks for your rapid response - much appreciated. I enclose the 3 reports as in the next few messages. Regards, Ian.

    Logfile of HijackThis v1.99.1
    Scan saved at 19:59:38, on 01/08/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\ewido anti-spyware 4.0\guard.exe
    C:\WINDOWS\System32\GEARSec.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\VProSvc.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
    C:\WINDOWS\system32\HPZipm12.exe
    C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\wdfmgr.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\WINDOWS\System32\bcmwltry.exe
    C:\windows\system\hpsysdrv.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\system32\igfxtray.exe
    C:\PROGRA~1\BTYAHO~2\SMARTB~1\BTHelpNotifier.exe
    C:\Program Files\Creative\Shared Files\CAMTRAY.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\WINDOWS\ALCWZRD.EXE
    C:\WINDOWS\ALCMTR.EXE
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\PROGRA~1\Belkin\BELKIN~1\Tool\WinXPDisableZeroConfigation.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
    C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
    C:\HP\KBD\KBD.EXE
    C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
    C:\Program Files\ewido anti-spyware 4.0\ewido.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\PROGRA~1\HELPAN~1\Presario\XPHWWRF4\plugin\bin\pchbutton.exe
    C:\PROGRA~1\MICROS~4\wcescomm.exe
    C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
    C:\Program Files\NoAdware4\NoAdware4.exe
    C:\PROGRA~1\MICROS~4\rapimgr.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe
    C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\hjt\HijackThis.exe
    C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-us\bin\WindowsSearch.exe
    C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    C:\Program Files\BT Yahoo! Help\bin\mpbtn.exe
    C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-us\bin\WindowsSearchIndexer.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=Q404&bd=presario&pf=desktop
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/...b/*http://uk.docs.yahoo.com/info/bt_side.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=Q404&bd=presario&pf=desktop
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=Q404&bd=presario&pf=desktop
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_17_0.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: Norton Personal Firewall 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: MSN Search Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
    O3 - Toolbar: BT Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_17_0.dll
    O3 - Toolbar: MSN Search Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton Personal Firewall 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTYAHO~2\SMARTB~1\BTHelpNotifier.exe
    O4 - HKLM\..\Run: [Creative WebCam Tray] C:\Program Files\Creative\Shared Files\CAMTRAY.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [HPHUPD08] C:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [XpDis0Conf] C:\PROGRA~1\Belkin\BELKIN~1\Tool\WinXPDisableZeroConfigation.exe VEN_14E4&DEV_4320&SUBSYS_70011799 /d
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
    O4 - HKLM\..\Run: [Norton Ghost 10.0] "C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe"
    O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
    O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\HELPAN~1\Presario\XPHWWRF4\plugin\bin\pchbutton.exe
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRA~1\MICROS~4\wcescomm.exe"
    O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
    O4 - HKCU\..\Run: [NoAdware4] "C:\Program Files\NoAdware4\NoAdware4.exe" :Min:
    O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: BT Yahoo! Help.lnk = C:\Program Files\BT Yahoo! Help\bin\matcli.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-us\bin\WindowsSearch.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll/search.htm
    O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-us\msntabres.dll/229?a9cf14db574e4fea83bf7756afe6ed
    O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-us\msntabres.dll/230?a9cf14db574e4fea83bf7756afe6ed
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
    O9 - Extra button: BT Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
    O9 - Extra 'Tools' menuitem: BT &Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
    O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
    O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1128080144000
    O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://82.108.135.40/activex/AxisCamControl.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697514} (NsvPlayX Control) - http://www.nullsoft.com/nsv/embed/nsvplayx_vp3_mp3.cab
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O20 - Winlogon Notify: winxtx32 - winxtx32.dll (file missing)
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ccPwdSvc.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
    O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\VProSvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
    O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE
     
  4. ianhbaxter

    ianhbaxter Thread Starter

    Joined:
    Aug 1, 2006
    Messages:
    7
    Incident Status Location

    Adware:adware/ist.istbar Not disinfected c:\program files\common files\Totem Shared
    Adware:Adware/Mytoolbar Not disinfected C:\!KillBox\ToolBar888\Activate.exe
    Adware:Adware/DollarRevenue Not disinfected C:\!KillBox\ToolBar888\Uninst.exe[²ÜÇ\nsProcess.dll]
    Spyware:Cookie/Apmebf Not disinfected C:\Documents and Settings\Compaq_Owner\Cookies\[email protected][1].txt
    Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Compaq_Owner\Cookies\[email protected][2].txt
    Spyware:Cookie/Cgi-bin Not disinfected C:\Documents and Settings\Compaq_Owner\Cookies\[email protected][2].txt
    Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Compaq_Owner\Cookies\[email protected][1].txt
    Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Compaq_Owner\Cookies\[email protected][2].txt
    Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Compaq_Owner\Cookies\[email protected][1].txt
    Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\Compaq_Owner\Cookies\[email protected][2].txt
    Spyware:Cookie/Intelli-tracker Not disinfected C:\Documents and Settings\Compaq_Owner\Cookies\[email protected][1].txt
    Spyware:Cookie/Xiti Not disinfected C:\Documents and Settings\Compaq_Owner\Cookies\[email protected][1].txt
    Potentially unwanted tool:Application/KillApp.B Not disinfected C:\hp\bin\KillIt.exe
    Adware:Adware/IST.ISTBar Not disinfected C:\Program Files\Common Files\Totem Shared\Update\Distribution.dll.045
    Adware:Adware/IST.ISTBar Not disinfected C:\Program Files\Common Files\Totem Shared\Update\Music.dll.022
    Adware:Adware/IST.ISTBar Not disinfected C:\Program Files\Common Files\Totem Shared\Update\Windows.dll.072
    Adware:Adware/IST.ISTBar Not disinfected C:\Program Files\Common Files\Totem Shared\Update\WindowsEx.dll.041
     
  5. ianhbaxter

    ianhbaxter Thread Starter

    Joined:
    Aug 1, 2006
    Messages:
    7
    _e_w_i_d_o_ _a_n_t_i_-_s_p_y_w_a_r_e_ _-_ _S_c_a_n_ _R_e_p_o_r_t_
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    _ _+_ _C_r_e_a_t_e_d_ _a_t_:_ _1_8_:_1_7_:_3_9_ _0_1_/_0_8_/_2_0_0_6_
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    _H_K_L_M_\_S_O_F_T_W_A_R_E_\_C_l_i_c_k_s_p_r_i_n_g_ _-_>_ _A_d_w_a_r_e_._P_u_r_i_t_y_S_c_a_n_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
    _C_:_\_D_o_c_u_m_e_n_t_s_ _a_n_d_ _S_e_t_t_i_n_g_s_\_C_o_m_p_a_q___O_w_n_e_r_\_C_o_o_k_i_e_s_\[email protected]_1_1_2_._2_o_7_[_1_]_._t_x_t_ _-_>_ _T_r_a_c_k_i_n_g_C_o_o_k_i_e_._2_o_7_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
    _C_:_\_D_o_c_u_m_e_n_t_s_ _a_n_d_ _S_e_t_t_i_n_g_s_\_C_o_m_p_a_q___O_w_n_e_r_\_C_o_o_k_i_e_s_\[email protected]_1_2_2_._2_o_7_[_2_]_._t_x_t_ _-_>_ _T_r_a_c_k_i_n_g_C_o_o_k_i_e_._2_o_7_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
    _C_:_\_D_o_c_u_m_e_n_t_s_ _a_n_d_ _S_e_t_t_i_n_g_s_\_C_o_m_p_a_q___O_w_n_e_r_\_C_o_o_k_i_e_s_\[email protected]_2_o_7_[_1_]_._t_x_t_ _-_>_ _T_r_a_c_k_i_n_g_C_o_o_k_i_e_._2_o_7_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
    _C_:_\_D_o_c_u_m_e_n_t_s_ _a_n_d_ _S_e_t_t_i_n_g_s_\_C_o_m_p_a_q___O_w_n_e_r_\_C_o_o_k_i_e_s_\[email protected]_a_m_e_r_i_c_a_n_e_x_p_r_e_s_s_._1_2_2_._2_o_7_[_1_]_._t_x_t_ _-_>_ _T_r_a_c_k_i_n_g_C_o_o_k_i_e_._2_o_7_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
    _C_:_\_D_o_c_u_m_e_n_t_s_ _a_n_d_ _S_e_t_t_i_n_g_s_\_C_o_m_p_a_q___O_w_n_e_r_\_C_o_o_k_i_e_s_\[email protected]_h_i_g_h_b_e_a_m_._1_2_2_._2_o_7_[_1_]_._t_x_t_ _-_>_ _T_r_a_c_k_i_n_g_C_o_o_k_i_e_._2_o_7_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
    _C_:_\_D_o_c_u_m_e_n_t_s_ _a_n_d_ _S_e_t_t_i_n_g_s_\_C_o_m_p_a_q___O_w_n_e_r_\_C_o_o_k_i_e_s_\[email protected]_m_e_e_t_u_p_c_o_m_._1_2_2_._2_o_7_[_1_]_._t_x_t_ _-_>_ _T_r_a_c_k_i_n_g_C_o_o_k_i_e_._2_o_7_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
    _C_:_\_D_o_c_u_m_e_n_t_s_ _a_n_d_ _S_e_t_t_i_n_g_s_\_C_o_m_p_a_q___O_w_n_e_r_\_C_o_o_k_i_e_s_\[email protected]_m_s_n_p_o_r_t_a_l_._1_1_2_._2_o_7_[_1_]_._t_x_t_ _-_>_ _T_r_a_c_k_i_n_g_C_o_o_k_i_e_._2_o_7_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
    _C_:_\_D_o_c_u_m_e_n_t_s_ _a_n_d_ _S_e_t_t_i_n_g_s_\_C_o_m_p_a_q___O_w_n_e_r_\_C_o_o_k_i_e_s_\[email protected]_o_p_o_d_o_._1_2_2_._2_o_7_[_1_]_._t_x_t_ _-_>_ _T_r_a_c_k_i_n_g_C_o_o_k_i_e_._2_o_7_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
    _C_:_\_D_o_c_u_m_e_n_t_s_ _a_n_d_ _S_e_t_t_i_n_g_s_\_C_o_m_p_a_q___O_w_n_e_r_\_C_o_o_k_i_e_s_\[email protected]_a_d_r_e_v_o_l_v_e_r_[_1_]_._t_x_t_ _-_>_ _T_r_a_c_k_i_n_g_C_o_o_k_i_e_._A_d_r_e_v_o_l_v_e_r_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
    _C_:_\_D_o_c_u_m_e_n_t_s_ _a_n_d_ _S_e_t_t_i_n_g_s_\_C_o_m_p_a_q___O_w_n_e_r_\_C_o_o_k_i_e_s_\[email protected]_a_d_t_e_c_h_[_1_]_._t_x_t_ _-_>_ _T_r_a_c_k_i_n_g_C_o_o_k_i_e_._A_d_t_e_c_h_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
    _C_:_\_D_o_c_u_m_e_n_t_s_ _a_n_d_ _S_e_t_t_i_n_g_s_\_C_o_m_p_a_q___O_w_n_e_r_\_C_o_o_k_i_e_s_\[email protected]_a_d_v_e_r_t_i_s_i_n_g_[_2_]_._t_x_t_ _-_>_ _T_r_a_c_k_i_n_g_C_o_o_k_i_e_._A_d_v_e_r_t_i_s_i_n_g_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
    _C_:_\_D_o_c_u_m_e_n_t_s_ _a_n_d_ _S_e_t_t_i_n_g_s_\_C_o_m_p_a_q___O_w_n_e_r_\_C_o_o_k_i_e_s_\[email protected]_a_d_v_i_v_a_[_2_]_._t_x_t_ _-_>_ _T_r_a_c_k_i_n_g_C_o_o_k_i_e_._A_d_v_i_v_a_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
    _C_:_\_D_o_c_u_m_e_n_t_s_ _a_n_d_ _S_e_t_t_i_n_g_s_\_C_o_m_p_a_q___O_w_n_e_r_\_C_o_o_k_i_e_s_\[email protected]_a_t_d_m_t_[_2_]_._t_x_t_ _-_>_ _T_r_a_c_k_i_n_g_C_o_o_k_i_e_._A_t_d_m_t_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
    _C_:_\_D_o_c_u_m_e_n_t_s_ _a_n_d_ _S_e_t_t_i_n_g_s_\_C_o_m_p_a_q___O_w_n_e_r_\_C_o_o_k_i_e_s_\[email protected]_b_l_u_e_s_t_r_e_a_k_[_1_]_._t_x_t_ _-_>_ _T_r_a_c_k_i_n_g_C_o_o_k_i_e_._B_l_u_e_s_t_r_e_a_k_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
    _C_:_\_D_o_c_u_m_e_n_t_s_ _a_n_d_ _S_e_t_t_i_n_g_s_\_C_o_m_p_a_q___O_w_n_e_r_\_C_o_o_k_i_e_s_\[email protected]_w_w_w_._b_u_r_s_t_b_e_a_c_o_n_[_1_]_._t_x_t_ _-_>_ _T_r_a_c_k_i_n_g_C_o_o_k_i_e_._B_u_r_s_t_b_e_a_c_o_n_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
    _C_:_\_D_o_c_u_m_e_n_t_s_ _a_n_d_ _S_e_t_t_i_n_g_s_\_C_o_m_p_a_q___O_w_n_e_r_\_C_o_o_k_i_e_s_\[email protected]_b_u_r_s_t_n_e_t_[_2_]_._t_x_t_ _-_>_ _T_r_a_c_k_i_n_g_C_o_o_k_i_e_._B_u_r_s_t_n_e_t_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
    _C_:_\_D_o_c_u_m_e_n_t_s_ _a_n_d_ _S_e_t_t_i_n_g_s_\_C_o_m_p_a_q___O_w_n_e_r_\_C_o_o_k_i_e_s_\[email protected]_w_w_w_._b_u_r_s_t_n_e_t_[_1_]_._t_x_t_ _-_>_ _T_r_a_c_k_i_n_g_C_o_o_k_i_e_._B_u_r_s_t_n_e_t_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
    _C_:_\_D_o_c_u_m_e_n_t_s_ _a_n_d_ _S_e_t_t_i_n_g_s_\_C_o_m_p_a_q___O_w_n_e_r_\_C_o_o_k_i_e_s_\[email protected]_d_o_u_b_l_e_c_l_i_c_k_[_1_]_._t_x_t_ _-_>_ _T_r_a_c_k_i_n_g_C_o_o_k_i_e_._D_o_u_b_l_e_c_l_i_c_k_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
    _C_:_\_D_o_c_u_m_e_n_t_s_ _a_n_d_ _S_e_t_t_i_n_g_s_\_C_o_m_p_a_q___O_w_n_e_r_\_C_o_o_k_i_e_s_\[email protected]_e_-_2_d_j_6_w_g_k_o_o_k_d_p_g_h_p_._s_t_a_t_s_._e_s_o_m_n_i_t_u_r_e_[_2_]_._t_x_t_ _-_>_ _T_r_a_c_k_i_n_g_C_o_o_k_i_e_._E_s_o_m_n_i_t_u_r_e_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
    _C_:_\_D_o_c_u_m_e_n_t_s_ _a_n_d_ _S_e_t_t_i_n_g_s_\_C_o_m_p_a_q___O_w_n_e_r_\_C_o_o_k_i_e_s_\[email protected]_e_-_2_d_j_6_w_g_l_4_a_p_d_5_o_e_o_._s_t_a_t_s_._e_s_o_m_n_i_t_u_r_e_[_2_]_._t_x_t_ _-_>_ _T_r_a_c_k_i_n_g_C_o_o_k_i_e_._E_s_o_m_n_i_t_u_r_e_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
    _C_:_\_D_o_c_u_m_e_n_t_s_ _a_n_d_ _S_e_t_t_i_n_g_s_\_C_o_m_p_a_q___O_w_n_e_r_\_C_o_o_k_i_e_s_\[email protected]_e_-_2_d_j_6_w_g_m_i_w_k_c_z_g_e_q_._s_t_a_t_s_._e_s_o_m_n_i_t_u_r_e_[_1_]_._t_x_t_ _-_>_ _T_r_a_c_k_i_n_g_C_o_o_k_i_e_._E_s_o_m_n_i_t_u_r_e_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
    _C_:_\_D_o_c_u_m_e_n_t_s_ _a_n_d_ _S_e_t_t_i_n_g_s_\_C_o_m_p_a_q___O_w_n_e_r_\_C_o_o_k_i_e_s_\[email protected]_e_-_2_d_j_6_w_j_k_4_u_j_d_5_k_l_q_._s_t_a_t_s_._e_s_o_m_n_i_t_u_r_e_[_2_]_._t_x_t_ _-_>_ _T_r_a_c_k_i_n_g_C_o_o_k_i_e_._E_s_o_m_n_i_t_u_r_e_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
    _C_:_\_D_o_c_u_m_e_n_t_s_ _a_n_d_ _S_e_t_t_i_n_g_s_\_C_o_m_p_a_q___O_w_n_e_r_\_C_o_o_k_i_e_s_\[email protected]_a_s_-_u_s_._f_a_l_k_a_g_[_1_]_._t_x_t_ _-_>_ _T_r_a_c_k_i_n_g_C_o_o_k_i_e_._F_a_l_k_a_g_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
    _C_:_\_D_o_c_u_m_e_n_t_s_ _a_n_d_ _S_e_t_t_i_n_g_s_\_C_o_m_p_a_q___O_w_n_e_r_\_C_o_o_k_i_e_s_\[email protected]_f_a_s_t_c_l_i_c_k_[_1_]_._t_x_t_ _-_>_ _T_r_a_c_k_i_n_g_C_o_o_k_i_e_._F_a_s_t_c_l_i_c_k_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
    _C_:_\_D_o_c_u_m_e_n_t_s_ _a_n_d_ _S_e_t_t_i_n_g_s_\_C_o_m_p_a_q___O_w_n_e_r_\_C_o_o_k_i_e_s_\[email protected]_e_h_g_-_b_s_k_y_b_._h_i_t_b_o_x_[_1_]_._t_x_t_ _-_>_ _T_r_a_c_k_i_n_g_C_o_o_k_i_e_._H_i_t_b_o_x_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
    _C_:_\_D_o_c_u_m_e_n_t_s_ _a_n_d_ _S_e_t_t_i_n_g_s_\_C_o_m_p_a_q___O_w_n_e_r_\_C_o_o_k_i_e_s_\[email protected]_e_h_g_-_r_o_d_a_l_e_._h_i_t_b_o_x_[_1_]_._t_x_t_ _-_>_ _T_r_a_c_k_i_n_g_C_o_o_k_i_e_._H_i_t_b_o_x_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
    _C_:_\_D_o_c_u_m_e_n_t_s_ _a_n_d_ _S_e_t_t_i_n_g_s_\_C_o_m_p_a_q___O_w_n_e_r_\_C_o_o_k_i_e_s_\[email protected]_h_i_t_b_o_x_[_1_]_._t_x_t_ _-_>_ _T_r_a_c_k_i_n_g_C_o_o_k_i_e_._H_i_t_b_o_x_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
    _C_:_\_D_o_c_u_m_e_n_t_s_ _a_n_d_ _S_e_t_t_i_n_g_s_\_C_o_m_p_a_q___O_w_n_e_r_\_C_o_o_k_i_e_s_\[email protected]_p_h_g_._h_i_t_b_o_x_[_1_]_._t_x_t_ _-_>_ _T_r_a_c_k_i_n_g_C_o_o_k_i_e_._H_i_t_b_o_x_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
    _C_:_\_D_o_c_u_m_e_n_t_s_ _a_n_d_ _S_e_t_t_i_n_g_s_\_C_o_m_p_a_q___O_w_n_e_r_\_C_o_o_k_i_e_s_\[email protected]_s_e_r_v_e_r_._i_a_d_._l_i_v_e_p_e_r_s_o_n_[_1_]_._t_x_t_ _-_>_ _T_r_a_c_k_i_n_g_C_o_o_k_i_e_._L_i_v_e_p_e_r_s_o_n_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
    _C_:_\_D_o_c_u_m_e_n_t_s_ _a_n_d_ _S_e_t_t_i_n_g_s_\_C_o_m_p_a_q___O_w_n_e_r_\_C_o_o_k_i_e_s_\[email protected]_m_e_d_i_a_p_l_e_x_[_1_]_._t_x_t_ _-_>_ _T_r_a_c_k_i_n_g_C_o_o_k_i_e_._M_e_d_i_a_p_l_e_x_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
    _C_:_\_D_o_c_u_m_e_n_t_s_ _a_n_d_ _S_e_t_t_i_n_g_s_\_C_o_m_p_a_q___O_w_n_e_r_\_C_o_o_k_i_e_s_\[email protected]_a_d_s_._p_o_i_n_t_r_o_l_l_[_1_]_._t_x_t_ _-_>_ _T_r_a_c_k_i_n_g_C_o_o_k_i_e_._P_o_i_n_t_r_o_l_l_ _:_ _C_l_e_a_n_e_d_ _w_i_t_h_ _b_a_c_k_u_p_ _(_q_u_a_r_a_n_t_i_n_e_d_)_._
    _
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  6. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    112,027
    Wow.:eek: Strange text in the Ewido scan log.

    Rescan with HijackThis, close all browser windows except HijackThis, put a check mark beside these entries and click fix checked.


    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/c...o/bt_side.html

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm

    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

    O20 - Winlogon Notify: winxtx32 - winxtx32.dll (file missing)



    Then boot to safe mode:


    How to restart to safe mode


    Locate and remove this folder:

    c:\program files\common files\Totem Shared


    Reboot and post another HijackThis log please.
     
  7. ianhbaxter

    ianhbaxter Thread Starter

    Joined:
    Aug 1, 2006
    Messages:
    7
    Thanks again! No idea how you know all this stuff, but very impressive I must say!!

    Here's the log:
    Regards
    Ian


    Logfile of HijackThis v1.99.1
    Scan saved at 21:01:10, on 01/08/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\ewido anti-spyware 4.0\guard.exe
    C:\WINDOWS\System32\GEARSec.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\VProSvc.exe
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
    C:\WINDOWS\system32\HPZipm12.exe
    C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\wdfmgr.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\windows\system\hpsysdrv.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\System32\alg.exe
    C:\PROGRA~1\BTYAHO~2\SMARTB~1\BTHelpNotifier.exe
    C:\Program Files\Creative\Shared Files\CAMTRAY.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\WINDOWS\ALCWZRD.EXE
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\PROGRA~1\Belkin\BELKIN~1\Tool\WinXPDisableZeroConfigation.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
    C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
    C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
    C:\HP\KBD\KBD.EXE
    C:\Program Files\ewido anti-spyware 4.0\ewido.exe
    C:\PROGRA~1\HELPAN~1\Presario\XPHWWRF4\plugin\bin\pchbutton.exe
    C:\PROGRA~1\MICROS~4\wcescomm.exe
    C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
    C:\Program Files\NoAdware4\NoAdware4.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-us\bin\WindowsSearch.exe
    C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe
    C:\PROGRA~1\MICROS~4\rapimgr.exe
    C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    C:\Program Files\BT Yahoo! Help\bin\mpbtn.exe
    C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
    C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-us\bin\WindowsSearchIndexer.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
    C:\Program Files\hjt\HijackThis.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=Q404&bd=presario&pf=desktop
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=Q404&bd=presario&pf=desktop
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=Q404&bd=presario&pf=desktop
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_17_0.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: Norton Personal Firewall 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: MSN Search Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
    O3 - Toolbar: BT Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_17_0.dll
    O3 - Toolbar: MSN Search Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton Personal Firewall 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTYAHO~2\SMARTB~1\BTHelpNotifier.exe
    O4 - HKLM\..\Run: [Creative WebCam Tray] C:\Program Files\Creative\Shared Files\CAMTRAY.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
    O4 - HKLM\..\Run: [HPHUPD08] C:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [XpDis0Conf] C:\PROGRA~1\Belkin\BELKIN~1\Tool\WinXPDisableZeroConfigation.exe VEN_14E4&DEV_4320&SUBSYS_70011799 /d
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
    O4 - HKLM\..\Run: [Norton Ghost 10.0] "C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe"
    O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
    O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\HELPAN~1\Presario\XPHWWRF4\plugin\bin\pchbutton.exe
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRA~1\MICROS~4\wcescomm.exe"
    O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
    O4 - HKCU\..\Run: [NoAdware4] "C:\Program Files\NoAdware4\NoAdware4.exe" :Min:
    O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: BT Yahoo! Help.lnk = C:\Program Files\BT Yahoo! Help\bin\matcli.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-us\bin\WindowsSearch.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll/search.htm
    O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-us\msntabres.dll/229?a9cf14db574e4fea83bf7756afe6ed
    O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-us\msntabres.dll/230?a9cf14db574e4fea83bf7756afe6ed
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
    O9 - Extra button: BT Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
    O9 - Extra 'Tools' menuitem: BT &Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
    O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
    O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1128080144000
    O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://82.108.135.40/activex/AxisCamControl.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697514} (NsvPlayX Control) - http://www.nullsoft.com/nsv/embed/nsvplayx_vp3_mp3.cab
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ccPwdSvc.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
    O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\VProSvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
    O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE
     
  8. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    112,027
    The log looks good. How are things now?
     
  9. ianhbaxter

    ianhbaxter Thread Starter

    Joined:
    Aug 1, 2006
    Messages:
    7
    Thank you so much! There's been no Norton warnings for a good 10-mins so it all looks good!
    Your help is greatly appreciated - I'll donate to techguy right now, by way of thanks.
    All the best,
    Ian
     
  10. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    112,027
    You're welcome. :)

    Now you should turn system restore off to flush out all previous system restore points, then turn it back on and create a new restore point:

    To turn off system restore, on the Desktop, right click on My Computer and click on Properties.
    Click the System Restore tab.
    Check Turn off System Restore.
    Click Apply and then click OK.

    Restart your computer, turn System Restore back on and create a restore point.

    To create a new restore point, click on Start – All Programs – Accessories – System Tools and then select System Restore.

    In the System Restore wizard, select Create a restore point and click the Next button.

    Type a name for your new restore point then click on Create.


    I also recommend downloading SPYWAREBLASTER for added protection.

    Read here for info on how to tighten your security.



    Delete your temporary files:

    In safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit - Select All then Edit - Delete to delete the entire contents of the Temp folder.

    Go to Start - Run and type %temp% in the Run box. The Temp folder will open. Click Edit - Select All then hit Delete to delete the entire contents of the Temp folder.

    Finally go to Control Panel - Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.

    Empty the recycle bin.

    ***

    You also should trim down your start-ups as there are too many running and this will affect performance. You can research them at these sites and if they aren’t required at start-up then you can uncheck them in msconfig via Start - Run - type msconfig and then click on the start-up tab.

    http://castlecops.com/StartupList.html
    http://www.answersthatwork.com/Tasklist_pages/tasklist.htm
    http://www.bleepingcomputer.com/startups/
     
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