Solved: Wireless connection - weird problem

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jasaiyajin

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Mar 31, 2008
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The setup: att dsl 2701hg-b wireless gateway/router and windows xp sp2

Symptoms: I'm online for an average of 20 minutes and the connection halts. The 2701hg-b is working fine, all necessary lights on. Windows reports no problems, IP is assigned and working. Ipconfig /all says everything is fine, I'm connected, have a gateway, everything looks normal. BUT, I don't have any connection online, can't access any websites. I ping the 2701hg-b, but it doesn't reply back.

I've setup a program called WhatsUp! to monitor the 2701hg-b and some websites like google and yahoo. Every minute it tells me what's operational, so I can track problems and accessibility to websites. It's been past 20 minutes and no problems so far, the behavior is random. The only clue so far is that "Lease Obtained" gets updated to the time when the internet goes back up. But it appears that it never disconnects; however, it will not allow a forced /renew after a /release through ipconfig.

I assigned the ip statically, it appears to have helped, does this appear to be an issue with the wireless gateway?
 

TerryNet

Terry
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Joined
Mar 23, 2005
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81,397
Is the lease time assigned by the router very short? And do you maybe have a 3rd party firewall (internet security) that is blocking Dhcp?

If you try Safe Mode with Networking and don't experience the problem you can eliminate the router and wireless interference and hardware and the wireless adapter's driver as causes.
 

jasaiyajin

Thread Starter
Joined
Mar 31, 2008
Messages
230
The lease time is 24 hours and my firewall security is setup to allow DHCP. I've been tracking my router uptime with WhatsUp and it has been consistently working fine after setting the ip to static from inside the router; however, it did fail one time during the entire course. It just boggles me at the moment, everything looks fine, no errors, just weird operation.
 

jasaiyajin

Thread Starter
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Mar 31, 2008
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230
I found a resolution from another post made recently whereby setting the DNS statically in the TCP/IP settings to 4.2.2.1 and 4.2.2.6 fixed the wireless connection issues completely to 100% uptime.
 
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