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Solved: Wireless internet no longer works on laptop without adapter connected directl

Discussion in 'Networking' started by Razorback_girl75, Mar 27, 2014.

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  1. Razorback_girl75

    Razorback_girl75 Thread Starter

    Joined:
    Mar 27, 2014
    Messages:
    5
    I have a wireless network set up between my desktop, my Suddenlink modem, a Netgear wireless router, and my laptop. Up until yesterday, it was working great to where I could use my laptop anywhere in the house. Now, for some reason or another, I am unable to connect to the internet on the laptop unless the wireless adapter is connected directly to the laptop. I don't know what I am doing wrong. I just want the connection to work again to where I can connect to the internet from my laptop from anywhere in my home. Can someone help, please?

    :confused:Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft® Windows Vista™ Home Basic, Service Pack 2, 32 bit
    Processor: AMD Athlon(tm) X2 Dual-Core QL-60, x64 Family 17 Model 3 Stepping 1
    Processor Count: 2
    RAM: 2813 Mb
    Graphics Card: ATI Radeon HD 3200 Graphics, 256 Mb
    Hard Drives: C: Total - 114115 MB, Free - 70169 MB; D: Total - 110488 MB, Free - 110395 MB;
    Motherboard: Acer, Inc., Mantasta
    Antivirus: CA Anti-Virus, Updated: Yes, On-Demand Scanner: Enabled
     
  2. Razorback_girl75

    Razorback_girl75 Thread Starter

    Joined:
    Mar 27, 2014
    Messages:
    5
    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Judy
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller
    Physical Address. . . . . . . . . : 00-23-8B-0E-A2-CE
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::c81a:a8eb:14af:1eb9%11(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Thursday, March 27, 2014 1:24:32 PM
    Lease Expires . . . . . . . . . . : Friday, March 28, 2014 2:10:31 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 301998987
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-97-D0-4F-00-23-4D-B2-5F-D9
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Wireless LAN adapter Wireless Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Atheros AR5B91 Wireless Network Adapter
    Physical Address. . . . . . . . . : 00-23-4D-B2-5F-D9
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{C7263E8A-247F-4A2A-9736-3DF240BD84FD}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 12:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 13:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{46672E69-7730-417D-BC3B-10CB9881E207}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
     
  3. Razorback_girl75

    Razorback_girl75 Thread Starter

    Joined:
    Mar 27, 2014
    Messages:
    5
    see attachment.
     

    Attached Files:

  4. onsite

    onsite

    Joined:
    Oct 30, 2004
    Messages:
    605
    so what you are saying is the internet only works when you have the cat5 cable connected. what is the make and model of your computer and your OS? I see now you have vista and a quad core AMD. So the question is now, I assume the wireless was working up to a certain time, then stopped working or did the wireless never work.... is this a USB wireless device?
     
  5. Razorback_girl75

    Razorback_girl75 Thread Starter

    Joined:
    Mar 27, 2014
    Messages:
    5
    The problem was with my router and the settings on my laptop. The NETGEAR Genie fixed the problem. Thank you for your responses.
     
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