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Solved: Wireless Router no longer recognized

Discussion in 'Networking' started by ZoeyJane82, Dec 8, 2011.

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  1. ZoeyJane82

    ZoeyJane82 Thread Starter

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    I have never had to do anything to connect to my fathers netgear router or my own netgear router. I would just turn on my pc and have internet. After my brother touched my computer it no longer recognizes any wireless connection. My internet provider says that I need a new router. I don't think that is the problem because after my brother played with my computer it was unable to see any connections (not even neighbors which I normally see). This makes me think something is wrong with my computer not the router.

    PS. I do have my wireless switch turned to on. My brother doesn't know what he did but will not be allowed to play with it again. Can anyone help me????
     
  2. TerryNet

    TerryNet Moderator

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    What is listed in Device Manager under Network Adapters? What, if any, warnings or errors are anywhere in Device Manager?

    Please attach a screen shot of the Networks page of the Xirrus Wi-Fi Inspector and show ...

    Start, Run, CMD, OK to open a command prompt:
    (For Vista or 7 type CMD in the Search box after Start)

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
  3. TerryNet

    TerryNet Moderator

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    Forgot to ask--if there is a wireless LED what is it claiming the wireless status is?
     
  4. ZoeyJane82

    ZoeyJane82 Thread Starter

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    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Amy Lynn>IPCONFIG /ALL

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : AmyLynn-VAIO
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Marvell Yukon 88E8059 PCI-E Gigabit Ether
    net Controller
    Physical Address. . . . . . . . . : F0-BF-97-0F-6D-05
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::1044:bac5:e3eb:29a1%11(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Thursday, December 08, 2011 12:50:05 PM
    Lease Expires . . . . . . . . . . : Friday, December 09, 2011 12:50:05 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 385885374
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-0D-3F-22-F0-BF-97-0F-6D-05

    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{172F2F57-9B13-4095-8ADB-7D63B1ADE604}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:244a:fa0:3f57:fefb(Prefe
    rred)
    Link-local IPv6 Address . . . . . : fe80::244a:fa0:3f57:fefb%19(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter 6TO4 Adapter:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes



    I am not sure what a wireless LED is....
     
  5. TerryNet

    TerryNet Moderator

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    Well, technically I guess it's nonsense. :) What I meant is a LED that indicates the on/off status of the integrated wireless adapter
     
  6. ZoeyJane82

    ZoeyJane82 Thread Starter

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    Actually now that you mention it there used to be a light when you turn it on but now there is not. Its in the on position but there is no light. Could that be my problem?
     
  7. TerryNet

    TerryNet Moderator

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    Your problem is that the wireless adapter is MIA (at least as far as the ipconfig /all is concerned).

    You're still going to respond to the Device Manager questions, right?
     
  8. ZoeyJane82

    ZoeyJane82 Thread Starter

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    Sorry missed that question. There were two devices listed.

    1. Intel (R) Wifi Link 1000 BGN

    2. Marvell Yukon 88E8059 PCI - E Gigabit Ethernet Controller
     
  9. TerryNet

    TerryNet Moderator

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    OK. Check in Network Connections. Is the wireless connection there, and is it enabled?
     
  10. ZoeyJane82

    ZoeyJane82 Thread Starter

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    Yup that was it! Thank you so much! I turned it back on. I knew there was nothing wrong with my router and my brother just shut something off.
     
  11. TerryNet

    TerryNet Moderator

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    You're welcome. :) I also thought from the start that your "brother just shut something off" and we just had to track down what.

    You can mark this solved using the [​IMG] button at the upper left of the page.
     
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