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Solved: Wireless Router not found.

Discussion in 'Networking' started by mcmd__, Jan 13, 2011.

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  1. mcmd__

    mcmd__ Thread Starter

    Joined:
    Jan 13, 2011
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    Hey.

    I recently got a second hand Advent Roma 2000, which runs with Windows 7. After a while I managed to configure it to allow my T-Mobile internet dongle to connect. However, we recently got BT put in and I cannot find the wireless router [BT HomeHub 2.0].

    Now, at first I thought maybe the wireless detection on the router was faulty, but I checked my 360's wireless connection and that has connected with no problems.

    Since I have no clue what more information I need to post to get effective help, I'll have to end it there. :(

    Oh, I also recently updated my wireless driver, even though it was OK, but nothing. :(
     
  2. neil21stirling

    neil21stirling

    Joined:
    Sep 12, 2007
    Messages:
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    Are you using Windows Zero config for your wireless connections? or are you using network card specific software?
    do you have any problems picking up any other wireless connections, or do none show up when looking for connections at all?
     
  3. mcmd__

    mcmd__ Thread Starter

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    No connections [minus the dial-up for the T-Mobile] show up when searching.
     
  4. neil21stirling

    neil21stirling

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    Messages:
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    could you open command prompt please?
    Start menu-->run--> type "cmd" (without quotes) then hit enter.

    in black window that opens type "ipconfig /all"

    and post the results.
     
  5. mcmd__

    mcmd__ Thread Starter

    Joined:
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    Messages:
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    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : MickLaptop
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    PPP adapter T-Mobile UK:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : T-Mobile UK
    Physical Address. . . . . . . . . :
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 178.98.187.53(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.255
    Default Gateway . . . . . . . . . : 0.0.0.0
    DNS Servers . . . . . . . . . . . : 149.254.230.7
    149.254.192.126
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Wireless LAN adapter Wireless Network Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
    Physical Address. . . . . . . . . : 70-1A-04-86-06-AD
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8187SE Wireless LAN PCIE Netwo
    rk Adapter
    Physical Address. . . . . . . . . : 70-1A-04-86-06-AD
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : home
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
    Physical Address. . . . . . . . . : 00-03-0D-E2-66-3B
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{C73DDCAA-28FA-4968-91E6-B813D3A5A943}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter #4
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 9:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter 6TO4 Adapter:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Reusable Microsoft 6To4 Adapter:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.cable.virginmedia.net:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 12:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter #5
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{2C4BBBD0-E98C-49C0-9DCA-A887C6ADB13C}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
     
  6. neil21stirling

    neil21stirling

    Joined:
    Sep 12, 2007
    Messages:
    607
    Also again, are you using windows built in wireless config or using Realtek software? (when your searching for wireless networks)

    1st thing to check would be that your wireless is definately turned on.
    Check if you have a wireless button anywhere on your laptop, or Use Function key (FN), hold down then press F8.

    either of these will turn your wireless on and off.
     
  7. mcmd__

    mcmd__ Thread Starter

    Joined:
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    Messages:
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    The wireless is turned on [blue light at the bottom of the laptop]. Also, it's REALTEK software the laptop uses.
     
  8. neil21stirling

    neil21stirling

    Joined:
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    Messages:
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    OK, easiest way to resolve this issue would probably be to uninstall the Realtek software.
    Then uninstall the wireless network card from device manager.

    Re-install wireless card with latest driver.
    Just install driver though and forget the realtek wireless software, just use Windows Zero Config to control your wireless.

    There are other ways to go through and diagnose this problem, but should the above sort your issue, no need to specifically go looking for it.
     
  9. mcmd__

    mcmd__ Thread Starter

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    Messages:
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    OK, I've tried to uninstall the Wireless LAN driver but it isn't happening. The uninstall window doesn't come up at all, which is pretty disappointing. Is there any other way to go about it? [Just to say, it's only the Wireless LAN Driver which isn't able to uninstall.]
     
  10. neil21stirling

    neil21stirling

    Joined:
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    Messages:
    607
    have you uninstalled the realtek software first?
    To uninstall your card, click on Windows (start menu) button. Right click computer and click properties, click on device manager link.
    Under network adapters, right click on your wireless adapter and click on "uninstall"

    follow the process for uninstalling the card.

    Then install the latest driver package for it, or use device manager to scan for hardware changes and manually add the latest driver for the adapter.
     
  11. mcmd__

    mcmd__ Thread Starter

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    The realtek wireless lan driver is what I was trying to uninstall lol.
     
  12. neil21stirling

    neil21stirling

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    Messages:
    607
    were you trying to uninstall the driver or the software?
    follow the process in my last post for uninstalling the device (not the driver)

    to remove the realtek software just use Programs and features from control panel. Uninstall the software from there.
     
  13. mcmd__

    mcmd__ Thread Starter

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    RESOLVED!
    neil, I thank you for your help. What I ended up doing was going into the Device Manager, right clicking the Realtek LAN adapter and seen that the 802.11d property was disabled. I enabled it and viola! :D
     
  14. neil21stirling

    neil21stirling

    Joined:
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    Messages:
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    fantastic, glad you got it sorted.
    I'll remember that in future when given the same problem. Re-installing the card prob would have activated this by default, but noticing it and making the change obviously took less time and effort, so well done.
     
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