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Solved: wireless router/pppoe

Discussion in 'Networking' started by petitchou, Sep 14, 2009.

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  1. petitchou

    petitchou Thread Starter

    Joined:
    Jan 28, 2008
    Messages:
    9
    hello everyone!
    i just got broadband internet today and i am having issues setting up my wireless router with it. i have set up a connection numerous times with other internet connections and this router, at my old apartment (i just moved). i think the difference this time is that i have a pppoe with this connection.
    i tried putting my pppoe username and password into my router page. i cannot access my router page from 192.68.01 now, i am not sure what i did.
    i set up the wireless router with the CD as usual and my computer recognizes the connection but it says "local only" and the little icon at the top shows that it is not connected to the internet, just my computer.
    i have a D-link dir-615 wireless router. i am not entirely sure what i have for my broadband..router?

    my ipconfig


    Windows IP Configuration


    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Link-local IPv6 Address . . . . . : fe80::6da4:3ec:8047:d204%13
    IPv4 Address. . . . . . . . . . . : 192.168.0.11
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : fe80::224:1ff:fe68:5c58%13
    192.168.0.1

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter Local Area Connection* 12:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter Local Area Connection* 16:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    i am not sure what else to post. i have vista home edition. my internet works just find if i am directly connected to the router the cable company gave me with a network cable.

    thank you for your time and patience.
     
  2. pedroguy

    pedroguy

    Joined:
    Jan 28, 2001
    Messages:
    6,523
    Hi:Would like as much of this info as you can provide.
    The “Johnwill” need to know about your environment questionnaire:

    Please supply the following info, exact make and models of the equipment please.

    What country are you located in.
    Name of your ISP (Internet Service Provider).
    What is the expected Upstream/Downstream speed for your ISP Connection?
    Make and exact model of the broadband modem.
    Make and exact model and hardware version of the router (if a separate unit).
    Model numbers can usually be obtained from the label on the device.
    Connection type, wired or wireless.
    If wireless, encryption used, (none, WEP, WPA, or WPA2)
    Make and model of your computer.
    Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.
    The Internet Browser in use, IE, Firefox, Opera, etc.




    Please give an exact description of your problem symptoms, including the exact text of any error messages.

    If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms? Have you disabled all encryption on the router to see if you can connect that way? Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?

    If there are other computers on the same network, are they experiencing the same issue, or do they function normally?
     
  3. petitchou

    petitchou Thread Starter

    Joined:
    Jan 28, 2008
    Messages:
    9
    sorry i didn't give everything you needed the first time, i hope this is helpful.

    Country: Taiwan
    Provider: Hinet.
    Upstream/downstream: 10 megs (speedtest.net says 9.35mb/s down 1.15 mb/s up)
    Broadband modem: VDSL, ZyXEL VTU-R4 ( p-872HA) ( a lot of chinese is on it) so i don't think this is very helpful
    wireless router: D-link DIR-615
    right now i am wired.
    My computer: Asus notebook f80L/f80S
    Version and patch level of Windows on all affected machines: mine: vista home basic, service pack 1, the other computer i am trying to add (does not work either with the wireless or the wired but i am not adept at setting up a pppoe properly, i guess.) - xp professional service pack 2, lenovo thinkpad t61
    i am using firefox. the other computer is using google chrome..
     
  4. srhoades

    srhoades

    Joined:
    May 15, 2003
    Messages:
    2,298
    If I remember the Zyxel is already doing the PPoE and it is also running NAT. So connect your computer to the router without the Zyxel connected, change the subnet to 192.168.1.0 and set the connection type to DHCP. Then connect the Zyxel to the router.
     
  5. petitchou

    petitchou Thread Starter

    Joined:
    Jan 28, 2008
    Messages:
    9
    i had to use IE to get to my router page, firefox refuses to load it. is that strange?
    when i got into the router page it was already set to DHCP, i guess i didn't do the pppoe thing in there. still nothing more than a "local" signal from the router.
     
  6. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    77,169
    First Name:
    Terry
    For a connection to the modem please show ...

    Start, Run, CMD, OK to open a command prompt:
    (For Vista or 7 type CMD in the Search box after Start)

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
  7. petitchou

    petitchou Thread Starter

    Joined:
    Jan 28, 2008
    Messages:
    9
    i am also getting an error that says there is an ip conflict.

    here is my ipconfig /all:

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Amanda-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter

    Physical Address. . . . . . . . . : 00-15-AF-E5-DC-EC
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2002:76aa:c69f:d:6da4:3ec:8047:d204(Prefe
    rred)
    Temporary IPv6 Address. . . . . . : 2002:76aa:c69f:d:8587:39a9:c801:ae67(Pref
    erred)
    Temporary IPv6 Address. . . . . . : 2002:76aa:ce71:d:6176:84c4:3593:2e81(Depr
    ecated)
    IPv6 Address. . . . . . . . . . . : 2002:76aa:ce71:d:6da4:3ec:8047:d204(Depre
    cated)
    Link-local IPv6 Address . . . . . : fe80::6da4:3ec:8047:d204%13(Preferred)
    Site-local IPv6 Address . . . . . : fec0::d:6da4:3ec:8047:d204%2(Deprecated)

    Autoconfiguration IPv4 Address. . : 169.254.210.4(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    IPv4 Address. . . . . . . . . . . : 192.168.0.1(Duplicate)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . :
    DHCPv6 IAID . . . . . . . . . . . : 385881519
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-2A-F3-BB-00-22-15-60-F8-34

    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%2
    fec0:0:0:ffff::2%2
    fec0:0:0:ffff::3%2
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
    Physical Address. . . . . . . . . : 00-15-AF-F7-BE-8D
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8101E Family PCI-E Fast Ethern
    et NIC (NDIS 6.0)
    Physical Address. . . . . . . . . : 00-22-15-60-F8-34
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{58745488-2381-4184-8373-DB5CD4872
    C00}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{1BF93669-7609-4B60-8E81-5B1DFA1D7
    A2D}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 12:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 14:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{DE04E52C-DC34-4534-AC5C-87AD26193
    2A0}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 16:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
     
  8. petitchou

    petitchou Thread Starter

    Joined:
    Jan 28, 2008
    Messages:
    9
    i did my other computer as well:


    Windows IP Configuration

    Host Name . . . . . . . . . . . . : LENOVO-9B0D789D
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Networ
    k Connection
    Physical Address. . . . . . . . . : 00-1C-BF-68-1B-DD
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.0.100
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DNS Servers . . . . . . . . . . . : 192.168.0.1
    Lease Obtained. . . . . . . . . . : Wednesday, September 16, 2009 1:06:2
    6 AM
    Lease Expires . . . . . . . . . . : Wednesday, September 23, 2009 1:06:2
    6 AM
     
  9. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    77,169
    First Name:
    Terry
    I asked for a connection to the modem. So, you're telling me that your "modem" is a modem/wireless router combination unit, with LAN IP addresses 192.168.0.x, right?

    If so, see srhoades's post # 4! And, for my curiosity, why are you also trying to use the D-Link?
     
  10. petitchou

    petitchou Thread Starter

    Joined:
    Jan 28, 2008
    Messages:
    9
    sorry, i will do it again.
    what is a subnet?
    i want wireless broadband. that is why i am trying to use the d-link. i also have another computer that i would like to put on this network.

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Amanda-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    PPP adapter Broadband Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Broadband Connection
    Physical Address. . . . . . . . . :
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 118.170.204.93(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.255
    Default Gateway . . . . . . . . . : 0.0.0.0
    DNS Servers . . . . . . . . . . . : 168.95.192.1
    168.95.1.1
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter

    Physical Address. . . . . . . . . : 00-15-AF-E5-DC-EC
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2002:76aa:cc8d:d:6da4:3ec:8047:d204(Depre
    cated)
    Temporary IPv6 Address. . . . . . : 2002:76aa:cc8d:d:e0bf:1ec0:bdb4:6bda(Depr
    ecated)
    Temporary IPv6 Address. . . . . . : 2002:76aa:ce71:d:6176:84c4:3593:2e81(Depr
    ecated)
    IPv6 Address. . . . . . . . . . . : 2002:76aa:ce71:d:6da4:3ec:8047:d204(Depre
    cated)
    Link-local IPv6 Address . . . . . : fe80::6da4:3ec:8047:d204%13(Preferred)
    Site-local IPv6 Address . . . . . : fec0::d:6da4:3ec:8047:d204%2(Deprecated)

    Autoconfiguration IPv4 Address. . : 169.254.210.4(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    IPv4 Address. . . . . . . . . . . : 192.168.0.1(Duplicate)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . :
    DHCPv6 IAID . . . . . . . . . . . : 385881519
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-2A-F3-BB-00-22-15-60-F8-34

    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%2
    fec0:0:0:ffff::2%2
    fec0:0:0:ffff::3%2
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
    Physical Address. . . . . . . . . : 00-15-AF-F7-BE-8D
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8101E Family PCI-E Fast Ethern
    et NIC (NDIS 6.0)
    Physical Address. . . . . . . . . : 00-22-15-60-F8-34
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::24:6d60:2bf6:e17c%10(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.0.101(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Wednesday, September 16, 2009 1:19:36 AM
    Lease Expires . . . . . . . . . . : Wednesday, September 23, 2009 1:19:35 AM
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DHCPv6 IAID . . . . . . . . . . . : 167780885
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-2A-F3-BB-00-22-15-60-F8-34

    DNS Servers . . . . . . . . . . . : 192.168.0.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{58745488-2381-4184-8373-DB5CD4872
    C00}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{1BF93669-7609-4B60-8E81-5B1DFA1D7
    A2D}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 12:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:cf2e:3096:18a4:1a61:8955:33a2(Pref
    erred)
    Link-local IPv6 Address . . . . . : fe80::18a4:1a61:8955:33a2%14(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 14:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{DE04E52C-DC34-4534-AC5C-87AD26193
    2A0}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 15:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 16:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
     
  11. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    77,169
    First Name:
    Terry
    OK, thank you. Time to reset my thinking. :)

    Looks like, as you indicated in your initial post that your modem is indeed a simple modem or else a modem/router that is bridged to act as a simple modem.

    You probably should reset the D-Link router to factory default settings just so that you have a solid known base to start from.

    Login to it and set up the WAN (Internet) section for the PPPoE, user name, password and whatever that you are using on the ethernet connection of Amanda-PC. It may be easier to do this with LENOVO-9B0D789D, but you can do it with either.

    After you have set up the WAN section as above, unplug the modem and router and shut down your computers.

    Connect the modem to the router's WAN port and a computer to a LAN port.

    Plug in modem; plug in router; boot computer(s). You should now have internet access and can configure the wireless to your liking.

    The wireless connection on Amanda-PC is set to an invalid static IP configuration. Fix it as follows.

    To configure a dynamic IP address on your Windows Vista computer:

    1. Click Start.
    2. Select Network, then Network and Sharing Center, and click Manage network connections from the list of tasks.
    3. Right click your wireless connection and click Properties.
    4. Select Internet Protocol Version 4 (TCP/IPv4) from the list and click the Properties button.
    5. Select Obtain an IP address automatically.
    6. Select Obtain DNS Server address automatically.
    7. Click OK.
    8. Click Close.
     
  12. petitchou

    petitchou Thread Starter

    Joined:
    Jan 28, 2008
    Messages:
    9
    that worked fantastically. thank you for your help!
     
  13. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    77,169
    First Name:
    Terry
    You're welcome. :) You can mark this Solved using the button at the upper left of the page.
     
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