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Solved: Wireless Router Setup Problems

Discussion in 'Networking' started by jackie08, Nov 30, 2008.

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  1. jackie08

    jackie08 Thread Starter

    Joined:
    Nov 30, 2008
    Messages:
    12
    Hi All
    I'm hoping someone out there will be able to help me because I am stuck and confused.

    I purchased a new laptop and a Belkin N Router.
    I am wanting to plug the router into my wired PC which has Virgin Cable broadband and then use my laptop to wireless access it.

    I have read the instructions on how to plug in the various leads and know which goes where and how to boot each one for set up, but that's it!! The problem is...

    In the the back of my Vigrin Modem, I have always had a blue ethernet lead and a USB lead that both connect into the back of my PC. Now..I understand from various sources, that I should not need both to connect and only need the ethernet....is this correct?

    If so...I have tried unplugging the USB and kept only the blue ethernet in, the router lights up wonderfully and all correctly after that, but my internet connection drops and a message comes up saying it has failed to get connecton or connection is limited. The only way it will work with full connection is with USB lead in...but if I put this is, the router will not work and flashes an orange error light (modem light) instead of a blue.

    I have looked in the internet connections and the Lan connection is a USB one..so if thats the problem..how do I change that and get an connection through my ethernet only, for my router to work?

    Does anyone know what I need to do to correct this or what I might be doing wrong??

    My PC has XP and new laptop will be running on Vista, if that's of any help :)

    Thanks
    Jackie
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,971
    First Name:
    Wayne
    Yes - if its a lan connection for the PC
    Whats the make and model of the router?
    whats the make and model of the virgin modem?

    then that connects to the router

    Switch everything off
    switch on the virgin modem
    switch on the router
    switch on the PC

    you may have to regisiter the MAC address with virgin , I know it needed to do this when I connected a Router to a friends NTL TV modem

    Ignore the USB for now

    Check the device manager - make sure the LAN cable works OK
    start>
    control panel>
    system>
    hardware tab>
    device manager button>

    network adapters
    click on the + sign

    post backs whats there

    also any ! X or ?
    ----------------------

    post an ipconfig /all from the PC

    ipconfig /all

    TWO Methods to do that - some people have problems with ONE----

    ONE ---------------------------------
    start
    run
    cmd
    ipconfig /all

    rightclick in the box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    TWO -----------------------------------------------

    Start, Run, CMD to open a DOS window and type:

    IPCONFIG /ALL >C:\RESULT.TXT

    Open C:\RESULT.TXT with Notepad and copy/paste the entire results here.
     
  3. jackie08

    jackie08 Thread Starter

    Joined:
    Nov 30, 2008
    Messages:
    12
    Hi Etaf

    Thankyou for such a quick reply and for being really helpful.

    Virgin Modem
    NTL:250 MAC:00.14.A4.B1.C2.C4

    Router
    Belkin N
    Model No: F5D8233 = 4v3
    LANWLAN: MAC001CDF7FA94A
    WANMAC 001CDF7FA94A
    Serial No: 12803823316722
    Pin Code: 24871235
    ---------------------------------------------

    I did what you said and the info from the Device Manager was..

    Ethernet Controller
    Device type - Internet Adapter
    Manufacturer - Unknown
    Location PCI BUS 2, device 0, Function 0
    Device - Disabled (Code 22)

    USB Cable Modem
    Manufacturer - Brand
    Location - Location 0 (NTL Cable Modem)
    Device working properly
    ----------------------------------------------

    Results from the Ipconfig
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.
    C:\Documents and Settings\shirl>ipconfig/all
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : SHIRLEY
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    Ethernet adapter Local Area Connection:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : USB Cable Modem 351000
    Physical Address. . . . . . . . . : 00-14-A4-B1-C2-C5
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 82.16.221.134
    Subnet Mask . . . . . . . . . . . : 255.255.252.0
    Default Gateway . . . . . . . . . : 82.16.220.1
    DHCP Server . . . . . . . . . . . : 62.252.64.22
    DNS Servers . . . . . . . . . . . : 194.168.4.100
    194.168.8.100
    NetBIOS over Tcpip. . . . . . . . : Disabled
    Lease Obtained. . . . . . . . . . : 30 November 2008 11:30:34
    Lease Expires . . . . . . . . . . : 05 December 2008 22:10:52
    C:\Documents and Settings\shirl>
    -----------------------------------------------

    I hope this is of some help and what you needed?
    Jackie :)
     
  4. jackie08

    jackie08 Thread Starter

    Joined:
    Nov 30, 2008
    Messages:
    12
    I looked through the results I put up previously and and worked it out. Problem was the ethernet connection was not set up on my pc, so I disabled the usb device and enabled the ethernet and installed the relevant driver for it, now it all seems to be working.

    Thankyou for your time in replying and helping me out, am now pleased it is all up and running ok.

    Fingers crossed it stays ok or I shall be back to for more advice :)

    Jackie
     
  5. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,971
    First Name:
    Wayne
    glad you have it all worked out (y)
     
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