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Solved: Wireless shows connected, but won't load IE

Discussion in 'Networking' started by kbars, Nov 5, 2008.

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  1. kbars

    kbars Thread Starter

    Joined:
    Nov 3, 2008
    Messages:
    5
    ISP = Local Telephone company DSL connection.
    Modem = Zhone ADSL2 6212-13-200
    Router = Belkin N Wireless F5D8233-4v3
    Connection type = wired AND/OR wireless.
    Encryption set to none firewall is turned off (for now)
    Use AvG free edition for virus protection.

    Computers:
    #1 XP Home SP3, no wireless connection, connects wired
    #2 Vista Home laptop, no wireless connection, connects wired
    #3 XP Home SP3 Desktop, wireless usb dongle (works fine)
    Internet Browser is IE on all.

    Computer #1 & 2 have the problem:
    Connect wired, through router or direct through modem. When I try to connect wirelessly, shows it's connected but IE won't load.
    Spent two hours on phone with Belkin support, they determined it's an adatper problem becasue i kept getting "Hardware error" when I try to ping router. Downloaded driver update for Broadcom adapter.
    Did not solve problem.

    This is the ipconfig/all results with the computer connected to the internet on a wired connection:
    Microsoft Windows XP [Version 5.1.2600]
    Copyright 1985-2001 Microsoft Corp.
    C:\Documents and Settings\Owner.YOUR-58BAFD6CDA>ipconfig/all
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : YOUR-58BAFD6CDA
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Mixed
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : Belkin
    Ethernet adapter Local Area Connection:
    Connection-specific DNS Suffix . : Belkin
    Description . . . . . . . . . . . : Marvell Yukon 88E8038 PCI-E Fast Eth
    ernet Controller
    Physical Address. . . . . . . . . : 00-E0-B8-BA-62-79
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.2.3
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.2.1
    DHCP Server . . . . . . . . . . . : 192.168.2.1
    DNS Servers . . . . . . . . . . . : 192.168.2.1
    Lease Obtained. . . . . . . . . . : Sunday, November 02, 2008 10:26:45 P
    M
    Lease Expires . . . . . . . . . . : Monday, January 18, 2038 7:14:07 PM
    Ethernet adapter Wireless Network Connection 2:
    Connection-specific DNS Suffix . : Belkin
    Description . . . . . . . . . . . : Broadcom 802.11g Network Adapter
    Physical Address. . . . .

    . . . . : 00-14-A5-DD-68-50
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.2.2
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.2.1
    DHCP Server . . . . . . . . . . . : 192.168.2.1
    DNS Servers . . . . . . . . . . . : 192.168.2.1
    Lease Obtained. . . . . . . . . . : Sunday, November 02, 2008 9:53:50 PM
    Lease Expires . . . . . . . . . . : Monday, January 18, 2038 7:14:07 PM


    This is the ipconfig/all results on the same computer without a wired connection, wireless won't connect.

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.
    C:\Documents and Settings\Owner.YOUR-58BAFD6CDA>ipconfig/all
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : YOUR-58BAFD6CDA
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Mixed
    IP Routing Enabled. . . . . . . . : Yes
    WINS Proxy Enabled. . . . . . . . : No
    Ethernet adapter Local Area Connection:
    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Marvell Yukon 88E8038 PCI-E Fast
    ernet Controller
    Physical Address. . . . . . . . . : 00-E0-B8-BA-62-79
    Ethernet adapter Wireless Network Connection 2:
    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Broadcom 802.11g Network Adapter
    Physical Address. . . . . . . . . : 00-14-A5-DD-68-50


    It started acting up a couple of weeks ago. I checked with my ISP and everything is fine there, especially since I have connection on the desktip. I have tried re-setting the router many times. I know it's probably a very simple little thing but I just can't figure it out! Please let me know what else I should post and give me your ideas!
    Thank you.
     
  2. droogy

    droogy

    Joined:
    Jul 25, 2005
    Messages:
    30
    I'm having a similar problem, how are switching between wireless only / wired & wireless? If you restart with wired disconnected does the wireless work?
     
  3. TerryNet

    TerryNet Terry Moderator

    Joined:
    Mar 23, 2005
    Messages:
    69,504
    The second, but not the first, ipconfig /all shows Internet Connection Sharing (ICS) enabled! Strange, strange, strange.

    Disable any ICS settings. And then run the following repairs, try to connect via wireless and show another ipconfig /all please.

    (From a JohnWill post)

    TCP/IP stack repair options for use with Windows XP with SP2 or SP3.

    Start, Run, CMD, OK to open a command prompt.

    Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

    Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

    Reboot the machine.
     
  4. kbars

    kbars Thread Starter

    Joined:
    Nov 3, 2008
    Messages:
    5
    Ok, I checked for the ICS on all the connections and can't find any turned on. I then did the TCP/IP stack repair and got the following:

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.
    C:\Documents and Settings\Owner.YOUR-58BAFD6CDA>netsh int ip reset reset.log

    C:\Documents and Settings\Owner.YOUR-58BAFD6CDA>netsh winsock reset catalog
    Sucessfully reset the Winsock Catalog.
    You must restart the machine in order to complete the reset.

    When I restarted the computer, it connected wirelessly!! I was so excited, for about two minutes, when it died again. The funny thing is that it shows it's fully connected in the Network Connections area and on the taskbar.

    This is the IPconfig/all with the internet connection on wired:

    C:\Documents and Settings\Owner.YOUR-58BAFD6CDA>ipconfig/all
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : YOUR-58BAFD6CDA
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Mixed
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : Belkin
    Belkin
    Ethernet adapter Wireless Network Connection 2:
    Connection-specific DNS Suffix . : Belkin
    Description . . . . . . . . . . . : Broadcom 802.11g Network Adapter
    Physical Address. . . . . . . . . : 00-14-A5-DD-68-50
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.2.2
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.2.1
    DHCP Server . . . . . . . . . . . : 192.168.2.1
    DNS Servers . . . . . . . . . . . : 192.168.2.1
    Lease Obtained. . . . . . . . . . : Wednesday, November 05, 2008 5:47:13
    PM
    Lease Expires . . . . . . . . . . : Monday, January 18, 2038 7:14:07 PM
    Ethernet adapter Local Area Connection:
    Connection-specific DNS Suffix . : Belkin
    Description . . . . . . . . . . . : Marvell Yukon 88E8038 PCI-E Fast Eth
    ernet Controller
    Physical Address. . . . . . . . . : 00-E0-B8-BA-62-79
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.2.3
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.2.1
    DHCP Server . . . . . . . . . . . : 192.168.2.1
    DNS Servers . . . . . . . . . . . : 192.168.2.1
    Lease Obtained. . . . . . . . . . : Wednesday, November 05, 2008 5:51:08
    PM
    Lease Expires . . . . . . . . . . : Monday, January 18, 2038 7:14:07 PM

    I noticed the Belkin shows connected so I unpluged the wire to check, but lost all connectivity again.
     
  5. jrobleza

    jrobleza

    Joined:
    Oct 24, 2008
    Messages:
    7
    you can try to check your device manager. just to make sure that the wireless adapter driver is there....
     
  6. TerryNet

    TerryNet Terry Moderator

    Joined:
    Mar 23, 2005
    Messages:
    69,504
    Please do the repairs again and try to connect wireless. Capture (and show) the ipconfig /all as quickly as possible. If again you lose connection please show that ipconfig /all.

    You can paste the ipconfig results into a text (Notepad) file to save until you regain internet access.
     
  7. kbars

    kbars Thread Starter

    Joined:
    Nov 3, 2008
    Messages:
    5
    I tried everything all over tonight and still no connection wirelessly. The Device Manager lists the adapter without any problems and it is enabled. I reinstalled my router and went through the setup again, desktop connected via usb wireless, but this computer won't. will try the vista laptop connection next and will post ipconfig on it next. Thanks!

    Ipconfig/all shows:
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.
    C:\Documents and Settings\Owner.YOUR-58BAFD6CDA>ipconfig/all
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : YOUR-58BAFD6CDA
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Mixed
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : Belkin
    Ethernet adapter Belkin Wireless Connection:
    Connection-specific DNS Suffix . : Belkin
    Description . . . . . . . . . . . : Broadcom 802.11g Network Adapter
    Physical Address. . . . . . . . . : 00-14-A5-DD-68-50
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.2.4
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.2.1
    DHCP Server . . . . . . . . . . . : 192.168.2.1
    DNS Servers . . . . . . . . . . . : 192.168.2.1
    Lease Obtained. . . . . . . . . . : Thursday, November 06, 2008 8:51:29
    PM
    Lease Expires . . . . . . . . . . : Monday, January 18, 2038 7:14:07 PM
    Ethernet adapter Local Area Connection:
    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Marvell Yukon 88E8038 PCI-E Fast Eth
    ernet Controller
    Physical Address. . . . . . . . . : 00-E0-B8-BA-62-79
    C:\Documents and Settings\Owner.YOUR-58BAFD6CDA>
     
  8. TerryNet

    TerryNet Terry Moderator

    Joined:
    Mar 23, 2005
    Messages:
    69,504
    That shows an apparently good wireless connection to a (Belkin) router. Open a Command prompt and try these pings ...

    ping 192.168.2.4 [or whatever the current IP is]
    ping 192.168.2.1
    ping 206.190.60.37
    ping yahoo.com
     
  9. kbars

    kbars Thread Starter

    Joined:
    Nov 3, 2008
    Messages:
    5
    Yay! I'm connected wirelessly! and it's holding now for five minutes. A record so far in the last two weeks.

    I found a web page describing in detail how to download the Belkin firmware updates. Apparently I was choosing the wrong download and it made no difference to my connection. I installed the new one and instantly my connection was up! The funny thing is that our desktop was able to connect wirelessly through a USB dongle to the same router?

    Now for the fun part, resetting all the firewalls and security, and updating everything to the other two computers. I really do hate computers (sometimes).

    Thanks for all the help,
    Good luck to all.
     
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