Solved: Wireless works but using LAN cable does not.

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jjones45

Thread Starter
Joined
Nov 22, 2011
Messages
10
I'm running Windows Vista on a Dell Laptop. Normally I just use wireless wherever I am but now I need to hard wire to the computer. It was initially working for a few minutes but then the connection dropped. Now whenever I plug the cable in, it shows it as being connected but comes up as local only so I can't browse or do anything.

I have tried:

-Restarting the machine
-Ensuring that windows was picking up the IP addresses automatically
-Checking the connection on another computer, works fine.
-Disabling the IpV6
-Disabling/Enabling the LAN connection in the Manage network connections setup
-Uninstalling, re installing the driver for the ethernet adapter
-System Restore

-Couple of Edits:

I've also tried in safe mode with networking and have disabled any firewalls that were running.

Again, most of the time I never use the hard wired connection, but whenever I have, it hasn't had any problems until now.

It always comes up as being connected, but says local only.

Any thoughts/ideas are much appreciated.

Here's the results from the Ipconfig:

Windows IP Configuration

Host Name . . . . . . . . . . . . : a-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
Physical Address. . . . . . . . . : 00-21-9B-E2-13-9A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.2.103(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, November 22, 2011 12:23:09 AM
Lease Expires . . . . . . . . . . : Sunday, November 27, 2011 11:28:48 AM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : socal.rr.com
Description . . . . . . . . . . . : Dell Wireless 1395 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-22-69-1A-34-F4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.socal.rr.com
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{FFD6A96B-04BF-412B-8516-308B18E5D511}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 15:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 21:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes



Thanks
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,487
try the ping tests below
then also try safemode with networking - see below

also what firewall /security suite do you have on the PC - or ever had in the past on the PC

------------------------------------------------------------------------
Ping Tests
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

Start> Run {search bar in Vista/W7}> CMD to open a DOS window and type:

Type the following command
Ping 192.168.2.1
Post back the results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Type the following command
Ping google.com
Post back the results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Type the following command
Ping 209.183.226.152
post back results
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste
For your information only
these tests will check various stages of the connection, the first ping test, ping default gateway checks to see if you still have a connection to the router the next two
Ping google.com & Ping 209.183.226.152 tests the connection to internet , one by name and one by number which checks that the dns is working

------------------------------------------------------------------------
------------------------------------------------------------------------
Safemode with networking
with a cable connected from PC to router
check the cable - see if there is a light on the router accosiated with the cable port used , also check if you have a green/yellow light on the PC LAN port
- try safemode with networking
as the PC starts keep tapping F8 - a menu appears - choose
safemode with networking - see if that works
------------------------------------------------------------------------
 

jjones45

Thread Starter
Joined
Nov 22, 2011
Messages
10
etaf, I will try the ping tests. I've ran the machine in safe mode with networking and experience the same. I have also disabled both the windows firewall and the Comodo firewall which I normally run.
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,487
depending on the results of the ping tests - if highlight a DNS issue then
Comodo firewall
may be blocking
I would remove completely
 

jjones45

Thread Starter
Joined
Nov 22, 2011
Messages
10
Here's the ping results. I'll go ahead and uninstall Comodo.


Ping 192.168.2.1 results:



Pinging 192.168.2.1 with 32 bytes of data:
Reply from 192.168.2.103: Destination host unreachable.
Reply from 192.168.2.103: Destination host unreachable.
Reply from 192.168.2.103: Destination host unreachable.
Reply from 192.168.2.103: Destination host unreachable.

Ping statistics for 192.168.2.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),


Ping google.com results:


Ping request could not find host google.com Please check the name and try again.


Ping 209.183.226.152 results:



Pinging 209.183.226.152 with 32 bytes of data:

Reply from 192.168.2.103: Destination host unreachable.

Reply from 192.168.2.103: Destination host unreachable.

Reply from 192.168.2.103: Destination host unreachable.

Reply from 192.168.2.103: Destination host unreachable.



Ping statistics for 209.183.226.152:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,487
lets see the ipconfig /all and the three ping tests when comodo is uninstalled

if still the same try a tcp/ip reset


------------------------------------------------------------------------

TCP/IP stack repair options for use with Vista/Windows 7

Start, Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

Note: Type only the text in bold for the following commands.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log
and press enter

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log
and press enter

Reboot the machine.

If you receive the message
The requested operation requires elevation.
Then please open the command prompt as administrator - as requested above
Start, Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.


Post back the results here - we need to know these commands worked correctly
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

------------------------------------------------------------------------
 

jjones45

Thread Starter
Joined
Nov 22, 2011
Messages
10
Uninstalled Comodo, rebooted and re-ran the ping tests. The results were somewhat different, which I'll post below. However, several minutes after I ran the ping tests, the icon in the lower right started showing both local and internet. I still can't browse though.


IPCONFIG ALL RESULTS:


Windows IP Configuration

Host Name . . . . . . . . . . . . : a-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
Physical Address. . . . . . . . . : 00-21-9B-E2-13-9A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.2.103(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, November 22, 2011 12:30:11 PM
Lease Expires . . . . . . . . . . : Sunday, November 27, 2011 12:30:12 PM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1395 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-22-69-1A-34-F4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{682B7A0B-0981-4EE7-9F58-BED0A5CAE4D8}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{FFD6A96B-04BF-412B-8516-308B18E5D511}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 15:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 21:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes



PING 192.168.2.1 RESULTS:




Pinging 192.168.2.1 with 32 bytes of data:

Reply from 192.168.2.1: bytes=32 time=1ms TTL=64

Reply from 192.168.2.1: bytes=32 time=2ms TTL=64

Reply from 192.168.2.1: bytes=32 time=1ms TTL=64

Reply from 192.168.2.1: bytes=32 time=1ms TTL=64



Ping statistics for 192.168.2.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 1ms, Maximum = 2ms, Average = 1ms



PING GOOGLE.COM Results:


Ping request could not find host google.com. Please check the name and try again.

PING 209.183.226.152 RESULTS:



Pinging 209.183.226.152 with 32 bytes of data:

Reply from 209.183.226.152: bytes=32 time=79ms TTL=49

Reply from 209.183.226.152: bytes=32 time=79ms TTL=49

Reply from 209.183.226.152: bytes=32 time=82ms TTL=49

Reply from 209.183.226.152: bytes=32 time=81ms TTL=49



Ping statistics for 209.183.226.152:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 79ms, Maximum = 82ms, Average = 80ms
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,487
thats interesting - now looks like a DNS issue - lets try two things and if that does not help - we can setup a open dns like google
if you type 209.183.226.152: into a web browser - should get onto this site

now try

------------------------------------------------------------------------

TCP/IP stack repair options for use with Vista/Windows 7

Start, Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

Note: Type only the text in bold for the following commands.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log
and press enter

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log
and press enter

Reboot the machine.

If you receive the message
The requested operation requires elevation.
Then please open the command prompt as administrator - as requested above
Start, Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.


Post back the results here - we need to know these commands worked correctly
rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

------------------------------------------------------------------------

also try a
ipconfig /flushdns

if not the google open dns


------------------------------------------------------------------------

Google public DNS

Google public DNS
http://code.google.com/speed/public-dns/

Theres also a link on how to setup those DNS IP address
http://code.google.com/speed/public-dns/docs/using.html

------------------------------------------------------------------------
 

jjones45

Thread Starter
Joined
Nov 22, 2011
Messages
10
If I put 209.183.226.152 into the browser, I will get onto this site, however its very slow and none of the images load. I will try the other steps now and post the results.


EDIT:


-Successfully reset the Winsock Catalog

-Reseting Echo Request, OK!
-Reseting Global, OK!
-Reseting Interface, OK!

Reseting Echo Request, OK! (IPv6)


Rebooted and now it's back to Local Only.


Just FYI, IPv6 is still unchecked under Local Area Connection Properties
 

jjones45

Thread Starter
Joined
Nov 22, 2011
Messages
10
Just ran the Ipconfig /flushdns

Successfully flushed the DNS Resolver Cache.
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,487
I will get onto this site, however its very slow and none of the images load. I will try the other steps now and post the results.
Thats correct , and as expected, the site uses names to load other items and its the names you are not resolving via DNS.

lets try google open dns as posted in post#8 above
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,487
you posted here - http://forums.techguy.org/networkin...connected-wireless-network-3.html#post8161816 asking how to set DNS

my link above shows you
here it is again

------------------------------------------------------------------------

Google public DNS

Google public DNS
http://code.google.com/speed/public-dns/

Theres also a link on how to setup those DNS IP address
http://code.google.com/speed/public-dns/docs/using.html

------------------------------------------------------------------------

Your IP looks correctly assigned by the router
 

jjones45

Thread Starter
Joined
Nov 22, 2011
Messages
10
etaf, I must have missed that link earlier. But anyways, I did Google DNS for IPv4 and it appears to have worked. I havent a clue what it did, but thank you. Hopefully it stays working and I will definitely save this thread for future reference.

Many thanks again, I appreciate all your help.
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,487
I would suggest you log into the router and set the open dns there , that way it will apply to all devices you connect to your router , otherwise you may need to set the open dns on other devices

whats the make and model of the router
 

jjones45

Thread Starter
Joined
Nov 22, 2011
Messages
10
It's my friend's router while im staying at his place so i'll just leave it be since it works on his devices. But again, many thanks.
 
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