Solved: WLAN Connectivity Issues

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Bluelighter

Thread Starter
Joined
Apr 4, 2008
Messages
2
I need help with connecting my laptop to the WLAN at my folks place. I'm completely baffled. My laptop (Dell Inspiron 1720, running Windows Vista Home) can connect to my network at home with no difficulty. It can also connect to the internet here if it's plugged directly into the modem. But if I try to connect via Wireless (Dell 1390 WLAN mini-card), it will connect to the network proper but with limited access. Specifically, it won't allow access to the internet. The kicker is that my folks have a laptop of their own that works just fine wirelessly.

I've looked around here a bit, and I've seen threads complaining of the same problem, and have tried to follow some of the advice in them. It looks like I'm having a DHCP problem, but I'm not really sure how to fix it.

Here are IPCONFIG /ALLs for my Inspiron that doesn't work, and my folks' Vostro that does.

Inspiron 1720
Windows IP Configuration

Host Name . . . . . . . . . . . . : Bluelight2
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 00-1C-26-DF-D8-18
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-1D-60-71-78-71
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IPv4 Address. . : 169.254.43.77(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller
Physical Address. . . . . . . . . : 00-1C-23-AF-52-C6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{12B82137-966C-4E84-9239-94DFB5344110}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{1CF783EC-6896-4917-921B-11FDD367649F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:169.254.43.77%23(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 17:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 20:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{29DDA3F5-0489-4A37-B4CD-DA6F2E22D5EB}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Vostro 1000
Windows IP Configuration

Host Name . . . . . . . . . . . . : Myrna-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11g Network Adapter
Physical Address. . . . . . . . . : 00-1D-60-32-F7-74
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f037:c356:d477:cfcf%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, April 04, 2008 1:59:24 PM
Lease Expires . . . . . . . . . . : Saturday, April 05, 2008 1:59:23 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 151002464
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller
Physical Address. . . . . . . . . : 00-1C-23-AD-1F-0A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{763E06C3-E2F1-48B7-9F4F-1288B97EBA8E}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{5139A7E5-2855-40D0-9DD3-4D641DD15E4D}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.3%11(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:3010:371f:3f57:fefc(Preferred)
Link-local IPv6 Address . . . . . : fe80::3010:371f:3f57:fefc%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled


Any help you all can offer is greatly appriciated.

~Blue
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,403
If the network is secured disable connection on the the router and try to connect that way. If successful you should be able to re-enable encryption and reconnect. If possible use WPA-PSK. If you have to use WEP use a HEX key, not an ascii passcode.
 

Bluelighter

Thread Starter
Joined
Apr 4, 2008
Messages
2
If the network is secured disable connection on the the router and try to connect that way. If successful you should be able to re-enable encryption and reconnect. If possible use WPA-PSK. If you have to use WEP use a HEX key, not an ascii passcode.
Can you walk me through that process step by step? Also, how can I convert my WEP to hex? The concern is that it isn't my network, so I don't want to make any permanent changes to it, since everyone else can use it fine.
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,403
Ask the router owner or administrator to work with you. Login to the router and disable encryption (that setting is usually associated with the "wireless" section). For more detailed instructions see the user guide (on CD or online).

HEX keys are 10 or 26 hexadecimal digits for 64-bit or 128-bit WEP, respectively.
 
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