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Solved: Word 2000 incompatible with XP????

Discussion in 'Business Applications' started by Tecolote, Mar 5, 2005.

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  1. Tecolote

    Tecolote Thread Starter

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    Does anyone know of a way to do a Find File search from within Word 2000 while running XP? I used to do this without any problem in Windows98SE, but ever since I installed XP, I can't use Word's Find File feature (File Open, then search for a file containing a certain word). When I try to do this, I get an error message, saying that Word "can't install the necessary filters."

    Is there any solution to this using Word2000?

    I know that XP allows for a search for a file (Start>Search>Document>etc.), but I need to do searches like this OFTEN from within Word.

    Any help would be a blessing!

    Thanks.
     
  2. sle

    sle

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    This is the THIRD time you've posted this question, and your other two are still on the 1st page. If no one's answering, no one DOES know or have the time. I know you're impatient, but you just have to wait. Sometimes you get lucky, sometimes you don't. Being obnoxious isn't going to improve your chances.

    Mark this thread solved and mark 1 of the other 2 solved. Then, if you think that the thread is getting buried by other threads (ie, when it gets bumped onto the 2nd page), "bump" it back up by posting a reply to it (instead of starting a new thread).

    I do hope you get the answer to your problem, ok? Cheers.
     
  3. Bob Cerelli

    Bob Cerelli

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    Might want to look at how you installed Office. Just tested this on three XP computers with XP Pro and none gave that error.
     
  4. Tecolote

    Tecolote Thread Starter

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    First, to SLE Senior Member, who wrote: "Being obnoxious isn't going to improve your chances."

    I would appreciate, as I'm sure other members would, a policy of responding that refrains from shooting from the hip and insulting in the process. You assume, incorrectly, that I posted duplicate messages. I did not. The TechGuy system froze when I posted one message and then showed the message was not received. I then clicked Post. If this is being obnoxious, I need a refresher course in English, and perhaps you need one in better manners.

    I'm happy to follow your suggestions how to post appropriately.

    To Bob Cerelli: Thank you for your courteous response, which I appreciated. The fact that other computers running XP don't have this problem is encouraging, and thank you for testing Word's Find File feature on them. I have uninstalled and reinstalled Office. Do you have any suggestions I could try in order to check or correct how I have installed Office?

    Many thanks.
     
  5. Bob Cerelli

    Bob Cerelli

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    Can you give the exact steps you were using. I think I was doing something different, but it worked.
     
  6. Tecolote

    Tecolote Thread Starter

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    Hi, Bob -- Thanks for your help. The steps I've been using in Word 2000 are these:

    (1) File>Open
    (2) Highlight folder to search
    (3) Click on Tools>Find
    (4) Under Property, scroll down and highlight Text
    (5) in space for "includes" type word that you want to search files for
    (6) Click Find Now

    When I do this in XP, I get an error message saying "Word was unable to install the necessary filters. This search cannot be completed."

    I use this feature A LOT (I'm a book author and have several hundred Word files of notes that I often need to search for a particular word).

    Thanks, Bob, for any suggestions.....
     
  7. dvk01

    dvk01 Moderator Malware Specialist

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    OK I've deleted the 2 mistaken duplicates so we can get back to trying to find the solution to the problem

    If it happens again please just press the red triangle in the top right hand corner and DO NOT start criticizing

    often there are good reasons for dupes & any enforcement of the rules is the job of the mods & admin
     
  8. sle

    sle

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    Alright. Now that a few days have passed, I can definitely see that I overreacted. I sincerely apologize for my sharp response, Tecolote. Your "shooting off the hip" comment was astute. I'll keep this in mind next time my temper gets the better of me. Apologies to dvk01 and Cerelli as well.
     
  9. Tecolote

    Tecolote Thread Starter

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    SLE - Thanks for your apology: accepted. It takes a bigger man than most to recognize he's over-reacted, so I tip my hat. ;>)

    Best wishes
     
  10. Anne Troy

    Anne Troy

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  11. sle

    sle

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    Thx, Tecolote. :) Best wishes to you, too.
     
  12. HeddaLora

    HeddaLora

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    I know that Word 2K is definitely compatible with WinXP. So if the link posted above doesn't help (I didn't look at it and don't know what's in it), you might try doing a "repair office installation".
     
  13. Tecolote

    Tecolote Thread Starter

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    Hedda,

    Thanks for your reply. I really depend on Word 2000's Find File feature, so appreciate any help to get it working again now that I have Windows XP.

    I have used Office's Detect and Repair feature, but the problem remains. And I've uninstalled Office and reinstalled it; also no help.

    I'm not sure of this, but I think from Microsoft's own admission, Word 2000 is not fully compatible with XP: http://support.microsoft.com/kb/243016/EN-US/#kb2 says that "The Setup logic for Office 2000 intentionally turns off and hides the Find Fast Control Panel and the Converters for Search Tools when Office 2000 detects that you are using Windows 2000 or Windows XP. "

    The MS article gives no solution, so it sounds as if a user of Word 2000 who runs Windows XP can no longer use Word 2000's Find Files feature, which depends (?) on FindFast. -- Do you think this interpretation is right?

    Many thanks!
     
  14. Tecolote

    Tecolote Thread Starter

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    Dreamboat,

    Thanks for your thoughts. You helped me once before, which I really appreciated.

    I read the article you referred to, but, no, I don't think that's the problem. Once I installed Windows XP, Word 2000's Find File feature simply won't work at all -- even for whole (not partial) words that it is asked to search for in a directory of files. Whenever I try to use this feature, I get an error message, "Word was unable to install the necessary filters. This search cannot be completed."

    I'm beginning to think that Word 2000 is not fully compatible with Windows XP. http://support.microsoft.com/kb/243016/EN-US/ makes it sound as though the Find Files feature can no longer be used in XP.

    Do you think this is the right conclusion to draw?

    Many thanks.
     
  15. Anne Troy

    Anne Troy

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    No. My apologies. For whatever reason, I thought you were using 2002. I just did a Find on a file. While I did get a message, it wasn't an error, and it DID find the file. However, with 2002, it did NOT.

    I am on WinXP Pro.
     
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