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{Solved} Word 2000

Discussion in 'Business Applications' started by Homer, Aug 30, 2000.

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  1. Homer

    Homer Thread Starter

    Joined:
    May 3, 2000
    Messages:
    23
    I have a problem with Word 2000.
    A word document with Macros in it, has been created.
    The same file has been copied to three laptops, which are all the same with the same setups.
    On one machine the program will open and run immediately. On the other two, it takes approximately 4 minutes to open the file it takes a couple of minutes to save and if the document is minimised and then brought back up again it takes about 30 Seconds to be useable.

    As far as I can detect, the configurations and settings in word are the same on all machines, I presume it is a software problem although, I was wondering if anyone has any suggestions.

    Thanks for your time.
     
  2. Anne Troy

    Anne Troy

    Joined:
    Feb 14, 1999
    Messages:
    11,746
    First Name:
    Anne
    Go to Outlook on these users' PCs and click on journaling to see if their Outlook is journaling Word's actions. More than likely, you'll want to turn all journaling off.

    Other considerations:

    What happens if you rename their normal.dot file, at least temporarily, to create a new one? Is it still slow?

    Does the Word document/macros point to files on your hard drive that are attempting to update?

    ------------------
    ~dreamboat~
    Brainbench MVP for Microsoft Word
    http://www.brainbench.com
     
  3. Homer

    Homer Thread Starter

    Joined:
    May 3, 2000
    Messages:
    23
    Thanks for your help on that Dreamboat, it was a problem with the normal.dot file, and has now been resovled.

    Thanks Again.
     
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