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Solved: Word 2007 - Vista Crash

Discussion in 'Archive: Business Applications' started by darnold, Jun 14, 2007.

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  1. darnold

    darnold Thread Starter

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    When I try to use Word 2007 on Vista it keeps crashing on me. I can type for a little while then it locks up on me.

    Any ideas on how to solve this problem?
     
  2. kama64

    kama64

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    Do you have any other Office 2007 product like Excel or Outlook.

    If you type some data in Excel or try creating a email message in Outlook does it also lockup?

    Is this a fresh install of office or did you have 2003 installed already and upgraded?
     
  3. darnold

    darnold Thread Starter

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    I have the ultimate verison of Office 2007 so I have everything installed. I dont use Outlook though.

    Everything else works just fine. Word is the only thing that crashes on me.

    I had a trial version on my laptop because it came with it when I bought the laptop but I uninstalled it before I installed my version of Office. Word worked just fine last night now it doesnt want to work at all.
     
  4. kama64

    kama64

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    Try running word without addins:

    Click Start and in the Start Search field type: winword.exe /a and hit enter
     
  5. darnold

    darnold Thread Starter

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    I solved the issue:

    Start...Run... type in regedit

    Then follow the path HKEY_CURRENT_USER/Software/Microsoft/Office/12.0/Word

    Then change the folder called 'data' to 'olddata'
    Then change the folder called 'options' to 'oldoptions'

    When you open up Word again it creates new files to replace the old
     
  6. kama64

    kama64

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    Cool glad u got it (y)
     
  7. doylea007

    doylea007

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    Thanks man, this error had been doing my nut in for days.(y)
     
  8. Zack Barresse

    Zack Barresse

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    Don't forget to mark your thread as Solved by going to Thread Tools | Mark Solved | Perform Action. :)
     
  9. doylea007

    doylea007

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    I never opened one dude; just picked up on someone else's problem.
     
  10. Zack Barresse

    Zack Barresse

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    I was talking to the OP, darnold. ;)
     
  11. doylea007

    doylea007

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  12. Fernando_S

    Fernando_S

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    Yes!, thanks man
     
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