(solved) Word 97: Cannot delete text

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mrsjon01

Thread Starter
Joined
Sep 29, 2001
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10
Hello. One of my users is running Word 97 on NT4 and cannot delete any text within the doc unless she backspaces over it. If she highlight the text and hits Delete, nothing happens. Right clicking does not give the option to delete. I re-named her normal.dot file and this didn't work. Does anyone have another idea? Thanks for your help!!!
 

Anne Troy

Anne
Joined
Feb 14, 1999
Messages
11,749
Perhaps? Tools-Options, General. Uncheck Wordperfect stuff.

Let me know. If it doesn't work, I've got the next step, which is a registry edit.
 

mrsjon01

Thread Starter
Joined
Sep 29, 2001
Messages
10
Dreamboat, you're the best! The Word Perfect navigation keys/help options were selected. That did the trick. Thank you!
 

Anne Troy

Anne
Joined
Feb 14, 1999
Messages
11,749
Great! The sure-fire way to tell is when you hit delete, you get the little:

Delete (Y/N)

in the status bar at the bottom left. You didn't say that happened, so I was hoping you just weren't seeing it.

Marked solved!
 
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