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(solved) Word 97: Cannot delete text

Discussion in 'Business Applications' started by mrsjon01, Jan 14, 2002.

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  1. mrsjon01

    mrsjon01 Thread Starter

    Joined:
    Sep 29, 2001
    Messages:
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    Hello. One of my users is running Word 97 on NT4 and cannot delete any text within the doc unless she backspaces over it. If she highlight the text and hits Delete, nothing happens. Right clicking does not give the option to delete. I re-named her normal.dot file and this didn't work. Does anyone have another idea? Thanks for your help!!!
     
  2. Anne Troy

    Anne Troy

    Joined:
    Feb 14, 1999
    Messages:
    11,746
    First Name:
    Anne
    Perhaps? Tools-Options, General. Uncheck Wordperfect stuff.

    Let me know. If it doesn't work, I've got the next step, which is a registry edit.
     
  3. mrsjon01

    mrsjon01 Thread Starter

    Joined:
    Sep 29, 2001
    Messages:
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    Dreamboat, you're the best! The Word Perfect navigation keys/help options were selected. That did the trick. Thank you!
     
  4. Anne Troy

    Anne Troy

    Joined:
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    First Name:
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    Great! The sure-fire way to tell is when you hit delete, you get the little:

    Delete (Y/N)

    in the status bar at the bottom left. You didn't say that happened, so I was hoping you just weren't seeing it.

    Marked solved!
     
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