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Solved: Word doc. with hyprlinks to other word docs. won't work when emailed

Discussion in 'Business Applications' started by mathcheck, May 2, 2013.

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  1. mathcheck

    mathcheck Thread Starter

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    I want to email a Word 2003 document(as an attachment) that has two hyperlinks to two different word documents files. I have tried this and everything works fine except when I ctrl + click on the hyperlinks the files won't open. How can I get this concept to work. I don't want to send a lot of files and attachments for the recipient to have to deal with.
     
  2. Noyb

    Noyb Trusted Advisor

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    Do they not work on your computer .. Or just when Emailed ???
    Have you tried to save the doc as a Web Page, Filtered *.htm file and email that ???
     
  3. mathcheck

    mathcheck Thread Starter

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    They work just like they should on my computer. To get to the linked document I just do ctrl + click and it pulls up the document. When I email the package to myself to see if it works the linked files won't open.

    I have not tried anything else, and I don't have any experience with doing this, however, if you want to show me another way, you have my attention.
     
  4. Couriant

    Couriant Trusted Advisor

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    If the files are stored on your computer it may not be reading the location correctly, and certainly anyone else that gets it.

    What is the full hyperlink?
     
  5. mathcheck

    mathcheck Thread Starter

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    In the base word document I highlighted the text where I wanted the link to be then went to Insert>Hyperlink, then found the localtion of the document that I wanted and selected it. I am not sure I understand what you are asking.
     
  6. Couriant

    Couriant Trusted Advisor

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    does the hyperlink you created start with file:// or http:// or the location of the file ie C:\
     
  7. mathcheck

    mathcheck Thread Starter

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    This is what it says when I put the pointer over the highlighted text: File:\\\C:\Documents and settings\Drew\My Documents\Resume and Support\Master Folder\Professional Profile-newest.doc.
     
  8. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    When you e-mail documents the default location is the content.ie5 folder in the Temporary Internet Files so if you try opening the document attached to the e-mail, you will be able to but when you click on the link it contains, it won't work.

    You need to save the document attached to the e-mail and it needs to be in the same location as all of your other Word documents (the My Documents folder). But if you're e-mailing yourself, you will need to rename the original file as the new one will be saved over it.

    To explain further.

    Test1.doc is the document you want to link to from another document that you e-mail yourself so it will open.

    Test2.doc is the document that contains the link to document 1.

    After e-mailing yourself test2.doc, go back into your My Documents folder and rename the original Test2.doc to Test2b.doc (or anything else). So then when you save the Test2.doc you're emailing yourself it will not save over the other one.

    If you're e-mailing them to someone else then renaming the file won't be necessary because they won't have the original files on their computer. Once they save them to their My Documents folder, the link from Test2.doc should work to open the Test1.doc. :) Of course you have to send them both documents. :)
     
  9. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    I was just thinking about this again and I'm not sure how it would work once e-mailed to someone else because the path to their "My Documents" folder and the link in the document won't be the same.

    If you want to test it, create two dummy documents, one with a hyperlink to the other and e-mail them both to me.
     
  10. Couriant

    Couriant Trusted Advisor

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    On it's own, what you are trying to achieve will not work for anyone but you. The hyperlink is pointing to your folders so when the other person gets it the email program will think it's on their computer. The 2 workarounds you can do are:

    1) Make sure they have the same folder structure as you. For example, both persons have a C:\worddocs folder and both save the files in there. Then the hyperlink should work. But this way is tedious.

    2) The more easier way: have a FTP site. In fact, GoogleDocs would be your best bet. You can upload your file to GoogleDocs and then provide a link to it. You just need a free Google account.
     
  11. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    That's basically what I was getting at. They would have to change the path in the links to correspond with their own path, which is what I was going to do with the test documents) or the other options Couriant mentioned.
     
  12. mathcheck

    mathcheck Thread Starter

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    Ok, If I understand option one correctly it doesn't seem possible because the people on the recieving end don't even know that I am sending them anything in the first place.

    As far as option two goes, I do have an gmail account, but my primary email is Yahoo! mail. Are you referring to setting up a web based location where I can have my own private place to put files, and then create links to those files - like I am trying to do? If so, that sounds like what I would like to do.

    I would like to explain, as clearly as I can, exactly what it is that I am wanting to do. First, I am going to be corresponding with people that I know very little or not at all. I will be emailing them a short message that will direct them to an attached Word 2003 document file. In that attachment(which will be a cover letter of sorts) I want to have two separate links that I create(I want them to just click on the highlighted text) to access, in this case two more Word 2003 documents. I want to do it this way to avoid clutter and volume, but at the same time have additional information readily at hand.
     
  13. Couriant

    Couriant Trusted Advisor

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    The direction you are trying to do may be either impossible or just to time consuming to setup. I strongly believe GoogleDocs would be your answer, you just have to make sure you give the right permissions/links to the people as you may inadvertently show the other documentation. Since my work computer is hosed when trying to log into G-Mail, I will try to do this when I am home tonight.
     
  14. mathcheck

    mathcheck Thread Starter

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    Since my last post, I have been looking into google docs and google Drive, which seems to be the latest thing.
     
  15. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    The way it sounds, you only want to send them one document and allow them to access two others through links. But you have to send them all three of the documents. They can't click on a link in one document to access two other documents that are only on your computer. And it won't work even if they get all three documents unless they change the links to show the actual location of the other two documents on their computer :)
     
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