Solved: xp safe in safe mode fine...mormal mode blue screen

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angie7

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Joined
May 16, 2007
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119
i have windows home xp edtion on parkard bell.in safe mode it is fine,but when on normal bootup mode it will hang up after 2mins aprox(then restart saying crit error,check hardware etc and being to dump files kernel),on a blue screen.

i tried a different graphics card,but no joy.so i replaced the hdd drive and put a fresh copy of windows xp pro edtion on,but it loads all the files(i have not pressed f6)i just let it run its course on the disc,then it hangs up on the blue screen again with the words(crit error 0x0000007f)check hardware etc and if this is the first time you have seen it try starting windows again.



Thankyou for all your time.
 

Frank4d

Retired Trusted Advisor
Joined
Sep 10, 2006
Messages
9,126
Start in Safe Mode and look in C:\Windows\Minidump for crash log files with a dmp extension, like Mini071008-01.dmp. Zip 4-5 of the latest ones and post here as a ZIP or RAR attachment. The log file contains information useful to determine what caused the error, most likely hardware.
 

angie7

Thread Starter
Joined
May 16, 2007
Messages
119
Thanks Frank,i have put in a new hard drive,but hanging up trying to install fresh xp pro,i wonder if it is because it was packard bell machine and you have to install driver's etc(f6),i have changed the graphics card.I now dont think i can put the old hard drive in ,to go onto safe mode?thanks again
 
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