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Solved: XP SP3 install - failed to install catalog files

Discussion in 'Windows XP' started by jbuchanangb, Nov 27, 2011.

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  1. jbuchanangb

    jbuchanangb Thread Starter

    Joined:
    Nov 25, 2011
    Messages:
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    Hi

    I am trying to upgrade from XP Pro 2002 SP2 to SP3 on Toshiba Satellite Pro 4600 Laptop with 1GHZ Pentium 3 processor and 512MB RAM. Have attempted twice, and after about 90 mins to 2hrs when I come back to the PC I find "failed to install catalog files."

    XP SP3 is listed in the Control Panel "Add/Remove Programs" list, and I considered removing whatever was there but was put off by the warning.

    Given the length of time it takes to run the upgrade, I don't really want to start it again without first taking some corrective action which might increase the chance of success.

    Log from TSG Sysinfo follows:

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows XP Professional, Service Pack 2, 32 bit
    Processor: Intel Pentium III processor, x86 Family 6 Model 8 Stepping 10
    Processor Count: 1
    RAM: 510 Mb
    Graphics Card: Trident Video Accelerator CyberBlade-XP (Toshiba), 16 Mb
    Hard Drives: C: Total - 19077 MB, Free - 7409 MB;
    Motherboard: TOSHIBA, Portable PC
    Antivirus: AntiVir Desktop, Updated: Yes, On-Demand Scanner: Enabled

    All suggestions welcome

    John
     
  2. shadow6224

    shadow6224

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    Hello,
    How are you installing the SP3 files to the computer? is it via CD?
     
  3. jbuchanangb

    jbuchanangb Thread Starter

    Joined:
    Nov 25, 2011
    Messages:
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    From Windows Update web site. File has downloaded OK, install runs OK for 2 hours, then fails as described.
     
  4. johnebadbak

    johnebadbak

    Joined:
    Feb 28, 2002
    Messages:
    1,731
    ram requirements for spk3 is 128mbts 16 for the graphics. check in task manager and see what memory is available before you run install spk3. I would recommend at the least 1gig ram

    http://windows.microsoft.com/en-US/windows/downloads/service-packs
    go here to get the standalone spks3 file and install from your hdd not streamed from update doing it this way not more than 10 15 minutes to install..
     
  5. Elvandil

    Elvandil

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  6. jbuchanangb

    jbuchanangb Thread Starter

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    This PC only has 512MB memory, and can't take any more. I'll try the download method, and if that doesn't work I'll try the method of making a CD.
     
  7. jbuchanangb

    jbuchanangb Thread Starter

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    Downloaded 316MB of SP3 file, and set it going. Came back some hours later to find "failed to install catalog files". I will now try Evandil's suggestion.
     
  8. johnebadbak

    johnebadbak

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  9. jbuchanangb

    jbuchanangb Thread Starter

    Joined:
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  10. Elvandil

    Elvandil

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    You did a good job sorting through all the crap that comes up in a search to find the real gem of information. Congratulations. Good work. :D
     
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