Solved: XP WINDOW EXPLORER has encountered a problem

[d1940]

I have an old computer that had Win ME installed. I loaded XP. Everthing works as far as I know except when I search for a file I get the error nessage "Window Explorer has encountered a problem " and shuts down Explorer and the screen blinks then reloads desktop. I tried to do a sfc/scannow repair. I get a quick black flash and nothing is changed. My XP Pro disk does not have a repair option. I tried a install over the orginal installation and nothing changed. I have several programs and files that would be impossible to replace. I did the install because Turbo Tax would not work with ME. I do my taxes and wife uses this computer to do her clubs paperwork on. When I backed up the files there was not room to defrag. I transfered backup to a portable hardrive and now have 30% free. I am not a geek so please reply in easy to understand terms if you decide to help. Thanks in advance


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[techychick]

First thing to give a try is to check the event viewer for any errors

How To Use the Event Viewer Applet
http://www.bleepingcomputer.com/forums/topic40108.html
http://support.microsoft.com/kb/308427

 

[d1940]

****From application viewer****


Event Type: Information
Event Source: ESENT
Event Category: General
Event ID: 101
Date: 3/24/2008
Time: 10:39:17 AM
User: N/A
Computer: COMPUTER
Description:
wuauclt (204) The database engine stopped.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

*****From system event****


Event Type: Error
Event Source: W32Time
Event Category: None
Event ID: 17
Date: 3/26/2008
Time: 7:32:23 AM
User: N/A
Computer: COMPUTER
Description:
Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 480 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

 

[techychick]

Do you have SP2 (Service Pack 2) installed? And is XP up-to-date with all updates?

 

[d1940]

Yes

 

[d1940]

Anybody got an idea?

 

[devil_himself]

Try This

Start > Run > regsvr32 wshom.ocx
Start > Run > regsvr32 jscript.dll
Start > Run > regsvr32 urlmon.dll

 

[d1940]

Start > Run > regsvr32 wshom.ocx failed module could not be found
Start > Run > regsvr32 jscript.dll succeeded
Start > Run > regsvr32 urlmon.dll succeeded

Now what?

 

[d1940]

Anyone else got ideas?

 

[devil_himself]

Start > Run > sfc /scannow
Start > Run > regsvr32 wshom.ocx

 

[d1940]

sfc /scannow black flash and nothing happened

regsvr32 wshom.ocx Load library ("wshom.ocs') failed. The specified module could not be found.
What do you think?

 

[devil_himself]

Do You Have Your Xp Disc ?

 

[devil_himself]

Download wshom.ocx from here - http://www.ocxdump.com/download-ocx-files_new.php/ocxfiles/W/wshom.ocx/5.6.0.6626/download.html

And Move It To C:\windows\System32

--> Start > Run > regsvr32 wshom.ocx

 

[d1940]

Do You Have Your Xp Disc ?

Yes

 

[devil_himself]

Go To Start > Run > cmd > Give The Following Command With Xp Disc Inside The Rom

expand X:\i386\wshom.oc_ -r c:\windows\system32

Where X:\ = Your Cd|DVD Rom