[SOLVED] ziped e mail

need step by step on how to unzip a ziped e mail, please use simple language, and start with me opening the e mail and going to the attatchment where the ziped info is. when i click on the win zip icon on the attachment it doesn't do anything, and i click on the save att, and it still doesn't do anything. So now i need help from the start.

thanks
rodi

 

I'd first try reinstalling WinZip. It should jump right up when you click a zipped file.

 

If you can't even save an attachement, I think the problem is not with WinZip but with Outlook Express. I assume you use that one. If not then post back with your e-mail software. Then someone here can go further in your problem.

Also please post the details of your Operating Syatem and the version of your e-mail software.

Do you have WinZip installed in your system? If yes, which version?

 

ok, I found out what my problem was. my email was secured, so couldn't get the ziped mail, got it unchecked and then I could get the ziped file. Thanks for trying to help.


Thanks again
rodi

 

Glad to hear that your problem is solved

By the way, since this one is solved, request an administrator to close this thread. Click on "report". Look for it on the right side of this web-page. Its written at top-right corner of every post on this thread.