Solved: Zone Alarm Blue Screen

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willie4

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Joined
Jan 24, 2004
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32
Help, I just downloaded the latest Zone Alarm Free update and on re-start I got the “blue scree of death”. I tried to delete Zone alarm from safe mode but could not because message said need to operate in regular mode to delete. I tried two restore points, but none of the programs would load after restore. I ran Trend Micro’s “House Call and Malwarebytes, but showed no threats. My computer is a Dell Insperion, 6000 Media Center, windows XP S.P. 2
Any Ideas??
 
Joined
Jul 3, 2003
Messages
1,068
How did you try to remove ZA? Today, many firewalls, antivirus programs, and others, have specific removal tools rather than just using Add/Remove Programs in Windows. Check ZA's website for theirs.
 

willie4

Thread Starter
Joined
Jan 24, 2004
Messages
32
Thanks guys, I have been able to get back on line again, by doing a restore twice and deleting Zone Alarm. I am not sure that I completely removed Zone Alarm as you suggested and will try the removal tool that you pointed to. Has anyone else experienced this problem with the latested ZA update?
 
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