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Solved: Zone Alarm Blue Screen

Discussion in 'All Other Software' started by willie4, Jan 25, 2013.

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  1. willie4

    willie4 Thread Starter

    Joined:
    Jan 24, 2004
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    Help, I just downloaded the latest Zone Alarm Free update and on re-start I got the “blue scree of death”. I tried to delete Zone alarm from safe mode but could not because message said need to operate in regular mode to delete. I tried two restore points, but none of the programs would load after restore. I ran Trend Micro’s “House Call and Malwarebytes, but showed no threats. My computer is a Dell Insperion, 6000 Media Center, windows XP S.P. 2
    Any Ideas??
     
  2. md2lgyk

    md2lgyk

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    Jul 3, 2003
    Messages:
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    How did you try to remove ZA? Today, many firewalls, antivirus programs, and others, have specific removal tools rather than just using Add/Remove Programs in Windows. Check ZA's website for theirs.
     
  3. mtzlplex

    mtzlplex Account Closed

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  4. willie4

    willie4 Thread Starter

    Joined:
    Jan 24, 2004
    Messages:
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    Thanks guys, I have been able to get back on line again, by doing a restore twice and deleting Zone Alarm. I am not sure that I completely removed Zone Alarm as you suggested and will try the removal tool that you pointed to. Has anyone else experienced this problem with the latested ZA update?
     
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