- Dec 5, 2000
I recently posted about having a problem with Zone Alarm wanting to connect to the internet each time Windows ME loaded. I decided to solve my problem by removing 3.1.395 by using add & remove programs. I downloaded version 220.127.116.11 from oldversion.com. When I try to install it, I get this message. " VSDB.DLL file is linked to missing export VSUTIL.DLL. Default exception filter. C:\windows\system\zonelabs\vsmon.exe A device attached to system is not functioning. I checked and the first of these 2 above mentioned files are in a zonelabs folder in windows\system. The second is in windows system and windows temp folders. I tried moving the zonelab folder to the recycle bin and I still get same messages and it makes a new folder and leaves same files behind. I tried both the 18.104.22.168 and the 3.1.395 installations and the same thing happens with both. I did not do anything but remove program with add & remove. I touched nothing else. I emailed Zone Lab but the priority in getting answers go to their paying customers. I understand that, but I am puzzled. Any suggestions?