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Some keys (most) on laptop keyboard not working

Discussion in 'Hardware' started by elmiee, Apr 25, 2017.

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  1. elmiee

    elmiee Thread Starter

    Joined:
    Apr 25, 2017
    Messages:
    1
    Please help me because I have been trying for 3 hours now and want to cry haha. I used my laptop last night and the cat did walk over it, as she usually does so it may have been something she has done or just a coincidence this has happened.

    I just went to use my laptop tonight and could not log in because I noticed that my A key was not working which is in my password so used the onscreen key board, I then discovered probably half of my other keys also are not working!!!

    I have uninstalled the keyboard in the device manager and nothing, I have even installed Unbuntu to see if it would work in there as one person suggested. I have turned the laptop off, took the battery and power cable out, held the power button for 60 seconds, put it all back together and started it up, nothing.

    I have stolen my boyfriends keyboard from his desktop PC and that is working fine. I just do not know what to try next if anything or if to just go ahead and back my stuff up and reinstall windows (using windows 10).

    I do not understand why it is only some keys as surely if it was the actual keyboard then it all would not be working which is why I think it might be a windows thing maybe, but then why does the USB keyboard work fine.

    Thanks for any help and let me know if you need anymore information :)
     
  2. LIS333

    LIS333

    Joined:
    Dec 2, 2016
    Messages:
    289
    Sounds like your laptop keyboard. Had a client experience the same thing. Not saying it's your same thing, but my clients cat urinated on keyboard. Missing keys, spilled water etc., I recommend every cat owner with a laptop close the lid when away from keyboard. Anyway, I'm confident Windows is not the problem. If it were, the USB keyboard wouldn't work. Congrats. You proved it.[emoji51]


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