Some links connect, some do not- why?

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redoak

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I have a friend who is not up to finding answers, so here I am as a proxy.

When I send him a link in an e-mail, it sometimes works and other times it does not "open." Some sites seem to be more prone to this than others, while some always "open."

Is there an explanation for this exasperating experience?

Thanks, {Redoak}
 
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You don't mention the programs used to create the emails, however,
I only have a tip, not a cure. If you are the one making a link, make a
hard return by hitting the enter key right after pasting/typing it.

I've gotten emails from various sources with links that are not
functional - usually comes through without being underlined. If you
are using OE or Windows Mail, you can verify if the link you make
is working. In HTML mode, there are 3 buttons on the bottom left
of the emails. Click Preview and look in the status bar for the full link
to appear.
 

redoak

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Thanks for the reply and suggestion.

I send the links. My browser, SeaMonkey, is a suite including a mail mode. When I go to a site and want to send the link, I simply go to File>Send link. An e-mail form appears with the link already in place in the body of the form. They are underlined.

{redoak}
 
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Have never used that browser. Anyone sending a link that
way, using any browser, the link should function when
sent - yet sometimes they come in and don't work.

If all links don't work in Outlook Express, there are several
threads with cures.
 

redoak

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Glad you mentioned "OE," since that is the mail system my friend uses. He also uses an ISP that gives him much trouble. [I am working on having him make a change!]

Can you give me 'directions' to those OE fixes you know about?

{redoak}
 
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Bear in mind, these apply when links don't work - ALL the time.
If most work, it could be "normal" as I mentioned in the previous
posts.

------------------------------------------------------------------
Easy one:
IE->Tools->Internet Options->Programs Tab.
Click Reset web settings button.
------------------------------------------------------------------

Temporarily disable anti-virus/firewall/popup blockers and toolbars.
Including Yahoo! Companion, if you have that. Also Ad Watch from
Ad Aware. If that solves the problem, isolate which program is
causing it and change settings within that program. Never use an
email scanning anti-virus. Here are more details:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
------------------------------------------------------------------

For Windows version (Win 98/ME/2000/XP) - Download iefix.
Only applies for IE6 and earlier. If he has IE7, it won't work:

It is a general purpose repair utility for Internet Explorer which repairs
Internet Explorer by registering it's core DLL files. Additionally if it
detects Windows 2000/XP as the Operating System, it runs SFC to
restore missing or corrupt Windows system files. Read about it here
before using:
http://windowsxp.mvps.org/IEFIX.htm
------------------------------------------------------------------
If he cannot use IEfix, this site has some step-by-step directions to
do things manually.
http://email.about.com/od/outlooktips/qt/et_fix_links.htm

Add these .DLLs to the list they give:
regsvr32 Shell32.dll
regsvr32 Actxprxy.dll
regsvr32 Oleaut32.dll

You should receive the "DllRegisterServer in ("filename.dll") succeeded"
message. If it says something like, LoadLibrary("filename.dll") failed,
it isn't a problem.
------------------------------------------------------------------

As a last resort:
Start->Settings-> Folder Options->File types Tab
You can also get to Folder Options through Windows Explorer Tools.
Locate each of the 4 file types listed below. Click Edit and click the
Set Default button.

Verify that each command line is correct:

URL:File Transfer Protocol "C:\Program Files\Internet Explorer\iexplore.exe"

URL:Gopher Protocol "C:\Program Files\Internet Explorer\iexplore.exe" -nohome

URL:HyperText Transfer Protocol "C:\Program Files\Internet Explorer\iexplore.exe" -nohome

URL:HyperText Transfer Protocol with Privacy "C:\Program Files\Internet Explorer\iexplore.exe" -nohome

If you made corrections to File Types, check to see if there is any difference.

If you still have the problem - also in those File Types, Use DDE may be
checked. Try Unchecking it to see if that makes your links work.
 

redoak

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Thanks for your extended info. I recognize the ALL connotation.

{redoak}
 
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