I came into work today and found that I can't print to three of my five network printers (two Oki printers and one HP). In fact, I cannot even ping their IP addresses. (I get "Request timed out" or "Destination host unreachable."
One of the printers that I can't ping is my main printer, and I verified its IP address using the printer's built-in menu (it prints out a page with the network status).
I re-installed that main printer's drivers using the manufacturer's CD. The program says that the drivers installed correctly, but I still cannot print. This printer normally has a static IP address (192.168.1.203). I used the printer's menu to obtain an automatic IP address and it came back with 169.254.92.26, which I think means that the printer can't communicate with my router.
The HP printer is wireless. The other four printers are plugged into a 16-port hub. The two wired non-working Oki printers are showing green status light as well as amber light at the point where the ethernet cable is plugged in.
I'm out of ideas so any assistance you could offer would be helpful. Could this be a new year's bug?
One of the printers that I can't ping is my main printer, and I verified its IP address using the printer's built-in menu (it prints out a page with the network status).
I re-installed that main printer's drivers using the manufacturer's CD. The program says that the drivers installed correctly, but I still cannot print. This printer normally has a static IP address (192.168.1.203). I used the printer's menu to obtain an automatic IP address and it came back with 169.254.92.26, which I think means that the printer can't communicate with my router.
The HP printer is wireless. The other four printers are plugged into a 16-port hub. The two wired non-working Oki printers are showing green status light as well as amber light at the point where the ethernet cable is plugged in.
I'm out of ideas so any assistance you could offer would be helpful. Could this be a new year's bug?