some of my programs will not uninstall

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rpmc87

Thread Starter
Joined
Jan 16, 2006
Messages
1
recently I've been having some problems uninstalling programs, especially programs that were installed using an msi package.

"The feature you are trying to use is on a network resource that is unavailable"

then it asks for the correct msi package.
I dont know if this is a virus or poor computer maintenance on my part. either way here is my hijack this log.

Logfile of HijackThis v1.99.1
Scan saved at 11:54:54 AM, on 1/16/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Ryan's Folder\Utilities\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Linksys\Bluetooth Utility\bin\btwdins.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\UAService7.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Ryan's Folder\Utilities\Motherboard Monitor 5\MBM5.EXE
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Ryan's Folder\Utilities\PowerDVD 6\PDVDServ.exe
C:\Ryan's Folder\Utilities\Ahead\InCD\InCD.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Nokia\NCLTools\NclTray.exe
C:\Ryan's Folder\Utilities\Nokia PC Suite\DataLayer.exe
C:\Program Files\Razer\razerhid.exe
C:\Ryan's Folder\Utilities\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Nokia\Services\ServiceLayer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ATI Multimedia\PowerCinema\PCMService.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Ryan's Folder\Games\Steam\Steam.exe
C:\Program Files\RSSoft\RSEDNClient.exe
C:\Program Files\Razer\razertra.exe
C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
C:\Program Files\KALiNKOsoft\Pinnacle Game Profiler\pinnacle.exe
C:\Program Files\Razer\razerofa.exe
C:\Program Files\Linksys\Bluetooth Utility\BTTray.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\Program Files\WiFiConnector\NintendoWFCReg.exe
C:\Program Files\ATI Multimedia\RemCtrl\Plug-Ins\atixlobby.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\msiexec.exe
C:\Ryan's Folder\Utilities\Firefox\firefox.exe
C:\Ryan's Folder\Utilities\GBPVR\GBPVRTray.exe
C:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe
C:\Program Files\Common Files\pestpatrol\ppRemoteService.exe
C:\Ryan's Folder\Utilities\GBPVR\GBPVRRecordingService.exe
C:\Program Files\CA\eTrust PestPatrol Corporate Edition\ppmc.exe
C:\HJT\HijackThis.exe
C:\Program Files\Common Files\PestPatrol\ppRemoteClient.exe

O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [MBM 5] "C:\Ryan's Folder\Utilities\Motherboard Monitor 5\MBM5.EXE"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Ryan's Folder\Utilities\PowerDVD 6\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Ryan's Folder\Utilities\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Nokia Tray Application] C:\Program Files\Common Files\Nokia\NCLTools\NclTray.exe
O4 - HKLM\..\Run: [DataLayer] C:\Ryan's Folder\Utilities\Nokia PC Suite\DataLayer.exe
O4 - HKLM\..\Run: [razer] C:\Program Files\Razer\razerhid.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Ryan's Folder\Utilities\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [ATIService] "C:\Program Files\ATI Multimedia\PowerCinema\PCMService.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKCU\..\Run: [Steam] C:\Ryan's Folder\Games\Steam\Steam.exe -silent
O4 - HKCU\..\Run: [ATI DeviceDetect] C:\Program Files\ATI Multimedia\main\ATIDtct.EXE
O4 - HKCU\..\Run: [Red Swoosh EDN Client] C:\Program Files\RSSoft\RSEDNClient.exe
O4 - HKCU\..\Run: [ATI Remote Control] C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
O4 - HKCU\..\Run: [Pinnacle Game Profiler] "C:\Program Files\KALiNKOsoft\Pinnacle Game Profiler\pinnacle.exe" -atboottime
O4 - Startup: GBPVRTray.exe.lnk = ?
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: BTTray.lnk = C:\Program Files\Linksys\Bluetooth Utility\BTTray.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Run Nintendo Wi-Fi USB Connector Registration Tool.lnk = C:\Program Files\WiFiConnector\NintendoWFCReg.exe
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Linksys\Bluetooth Utility\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Linksys\Bluetooth Utility\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Linksys\Bluetooth Utility\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {040F4385-8DAD-4306-94BF-B8291D841FAE} (USBAPTester Class) - http://www.nintendowifi.com/troubleshooting/usbaptest.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - file://C:\WINDOWS\msxml4.cab
O16 - DPF: {FF0C042C-98E9-4C36-B2EC-E21FDFDCEF75} (InstallCtl Class) - http://download.redswoosh.net/Installer/rssoft.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Linksys\Bluetooth Utility\bin\btwdins.exe
O23 - Service: CA License Client (CA_LIC_CLNT) - Computer Associates International Inc. - C:\Program Files\CA\SharedComponents\CA_LIC\\lic98rmt.exe
O23 - Service: GB-PVR Recording Service - - C:\Ryan's Folder\Utilities\GBPVR\GBPVRRecordingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Ryan's Folder\Utilities\Ahead\InCD\InCDsrv.exe
O23 - Service: InCD Helper (read only) (InCDsrvR) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Event Log Watch (LogWatch) - Computer Associates - C:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe
O23 - Service: PestPatrol Remote - Computer Associates International, Inc. - C:\Program Files\Common Files\pestpatrol\ppRemoteService.exe
O23 - Service: PinnacleUpdate Service (PinnacleUpdateSvc) - KALiNKOsoft - C:\Program Files\KALiNKOsoft\Pinnacle Game Profiler\pinnacle_updater.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe
O23 - Service: X10 Device Network Service (x10nets) - Unknown owner - C:\PROGRA~1\ATIMUL~1\RemCtrl\x10nets.exe (file missing)


and one more thing, this is kind of off topic but I used a program built into windows to choose what programs would start on startup, but I forgot what it was called, I think it was something like winconfig. thank you and any help is appreciated.
 
Joined
Jan 18, 2005
Messages
220
MSCONFIG, you can find that by typing it in Run

Also HKEY_Local_MACHINE\Software\Microsoft\Windows\Current Version\Run

in the registry will show what programs run at start up. If you are comfortable with editing the registry.

Looks like a ton of items in the run key from that log. That will slow your system down. You should probably clean this sytem up.

There's a utility called Windows Install Clean Up that works real well getting rid of intransigent programs.
 
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