Some things no longer work....

[daveb3312]

Help !!

After I came back from the Memorial Day week-end (not the 4th), several programs no longer work. My first sign that something was wrong was when McAfee indicated a problem. After two weeks of going back and forth with their support group, I found several other problems - all of which I beleive are related in some way shape or form.

In summary, the following programs/activities no longer work: Windows Update, Disk Defragmentor, the Search function in My Computer

At the moment, McAfee is completely removed from my system and I am running 4 versions of spyware prevention/virus prevention and zone alarm.

My system is a Dell 8400 using Windows XP SP2.

Any suggestions or advice would be greatly appreciated.

Thank you in advance

 

[Kromos]

it could be a virus, that has affected your software programs. re-install mcafee and do the usual updates and scans for any virus ! ! !
try just using one anti-virus program, if you have two active scanners, they could could some problems with each other ! ! !
once you hva edone this, reboot your computer and do a window repair, hopefully that would repair the damaged programs ! ! !

hope this helps ! ! !

 

[daveb3312]

At this point, I'm fairly certain that any virus is now gone. How do I do a "windows repair"?

 

[Old Rich]

This is a good guide to performing a repair install

http://www.michaelstevenstech.com/XPrepairinstall.htm

 

[daveb3312]

I followed the directions on both posts. I printed information from the link to the michaelstevenstech.com on windows repair.

As instructed, I reordered the BIOS boot routine to put the CD drive first.

Unfortunately, the windows setup comes back and says "Hard Drive not found".

What should I do? (Or what did I do wrong?)

Thanks