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Someone please help me!

Discussion in 'Virus & Other Malware Removal' started by TinkerBlonde99, Jan 23, 2011.

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  1. TinkerBlonde99

    TinkerBlonde99 Thread Starter

    Joined:
    Jan 23, 2011
    Messages:
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    ]Someone please help me... I would consider myself quite computer savy, but this problem in my mother's laptop I have found to stump me!
    I'm pretty sure she inherrited this pain in the @$$ virus thing from the internet. Now she can't acess the internet at all without it saying that every website you go to is possibly a threat and that we need to purchase "antivirus scan" software. Everything I try to do brings me back to this same antivirus software hopepage to buy it. I cant run or search anything. I cant view any exe files just pictures and documents. I have quite a few antivirus softwares in the computer but none of them will open or run. Across the right tool bar is 1,000 this little antivirus software icons and everytime I go to click on one they just disappear. I tried to instal more software via DVD drive and I got nowhere! I tried to sneak things by on a flash drive and that didnt work either. I litterly cant run or open anything that might be useful. I can not find where this virus might be hiding, but one CLUE is everything I try to open it menchions that there is a problem in the sdclt.exe file/folder, so Im not sure what that means, but I found it in system32 but I cant delete it or open it... Everything I try to open comes up but then like disappears within seconds so you can bearly get to view it. OH and by the way I cant system restore to a earlier point or reinstall the operating system... so someone please help a girl out and tell me how I can fix this beast! I know command prompt and things like that but obviously nothing I know can fix this situation.
     
  2. TinkerBlonde99

    TinkerBlonde99 Thread Starter

    Joined:
    Jan 23, 2011
    Messages:
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    Oh and I am begging someone to reply to this as quickly as possible! I am looking to get this resolved by today. I am a young mother of two small children and I dont have much time to sit on the computer. All I can offer is my appriciation and thanks.
     
  3. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,236
    First Name:
    Derek
    If you follow the advice in the sticky at the top of the forum, you get better help
    We can't even think of offering advice until we see what is wrong

    follow advice here and post the logs those programs make
     
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