Got a Skype call telling me Skype had found a problem with my computer and I needed to go to a website for more info (supposedly from Skype) -stupidly, I went to the website and was immediately infected with what I think is probably malware.
Neither Malwarebytes nor Avast! can find anything, but this warning keeps cropping up that I can't get out of unless I get out of my web browser.
I am a total beginner when it comes to the internal workings of a computer, so if anyone can help, please use basic English, not techspeak or I'm lost
Thanks Lynne
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU 530 @ 2.93GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 6071 Mb
Graphics Card: NVIDIA GeForce 8600 GT , 512 Mb
Hard Drives: C: Total - 941478 MB, Free - 848061 MB;
Motherboard: Gateway, H57M01, , U01K095201588
Antivirus: avast! Antivirus, Updated and Enabled
Neither Malwarebytes nor Avast! can find anything, but this warning keeps cropping up that I can't get out of unless I get out of my web browser.
I am a total beginner when it comes to the internal workings of a computer, so if anyone can help, please use basic English, not techspeak or I'm lost
Thanks Lynne
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU 530 @ 2.93GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 6071 Mb
Graphics Card: NVIDIA GeForce 8600 GT , 512 Mb
Hard Drives: C: Total - 941478 MB, Free - 848061 MB;
Motherboard: Gateway, H57M01, , U01K095201588
Antivirus: avast! Antivirus, Updated and Enabled