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Something has taken over

Discussion in 'Virus & Other Malware Removal' started by aandj, Jan 19, 2013.

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  1. aandj

    aandj Thread Starter

    Joined:
    Nov 11, 2003
    Messages:
    117
    For the last 2 nights, going from website to site, trying to click left arrow back, this is what shows, like it was the last site I was on, but not the case:

    Secure.trusted-serving.com Is this Googe Redirect? I get googleads.g.doubleclick/net, when I try to use left back arrow, and I can't return to previous page.


    Then, I get a message, do you want to this page. Then, all windows I have open are frozen, and I close anything, and have to turn off computer.

    I scanned with AVG, found 22 threats, tracking cookies. Most were healed, some in virus vault. I later scanned with free Malwarebytes, and Microsoft Safety Scanner. The last 2 found nothing. When AVG scanned again during night, found nothing. Tonight, going through same thing all over again.

    I can't find anything on secure.trusted-serving.com, but don't think it's good. As I type in this box now, I am getting weird boxes over this about criminal background checks and credit scores. Where ever I picked up all the threats last night, I did it again tonight. Please advise.

    Jane




    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 10:29:59 PM, on 1/19/2013
    Platform: Windows 7 SP1 (WinNT 6.00.3505)
    MSIE: Internet Explorer v9.00 (9.00.8112.16457)
    Boot mode: Normal

    Running processes:
    C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe
    C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
    C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
    C:\Program Files (x86)\AVG Secure Search\vprot.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
    c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
    c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
    c:\Program Files (x86)\Hewlett-Packard\Media\Live TV\TVAgent.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
    C:\Users\OWNER\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wral.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=bestbuy&pf=cnnb
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=bestbuy&pf=cnnb
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    F2 - REG:system.ini: UserInit=userinit.exe,
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    O2 - BHO: CrossriderApp0021804 - {11111111-1111-1111-1111-110211181104} - C:\Program Files (x86)\Coupon Companion Plugin\Coupon Companion Plugin.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\13.2.0.5\AVG Secure Search_toolbar.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll
    O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\13.2.0.5\AVG Secure Search_toolbar.dll
    O4 - HKLM\..\Run: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files (x86)\Nero\Nero BackItUp 4\NBKeyScan.exe"
    O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
    O4 - HKLM\..\Run: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
    O4 - HKLM\..\Run: [HF_G_Jul] "C:\Program Files (x86)\AVG Secure Search\HF_G_Jul.exe" /DoAction
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [HP Officejet Pro 8600 (NET)] "C:\Program Files\HP\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe" -deviceID "CN1AD1S0RM05KC:NW" -scfn "HP Officejet Pro 8600 (NET)" -AutoStart 1
    O4 - HKCU\..\Run: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [Adobe] rundll32.exe "C:\Users\OWNER\AppData\Local\Ancestry.com\Adobe\omvgd.dll",CreateInstance (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: MozyHome Status.lnk = C:\Program Files\MozyHome\mozystat.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~4\Office12\EXCEL.EXE/3000
    O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: HP Smart Print - {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\SmartPrint\smartprintsetup.exe
    O9 - Extra 'Tools' menuitem: SmartPrint - {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\SmartPrint\smartprintsetup.exe
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~4\Office12\REFIEBAR.DLL
    O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - http://utilities.pcpitstop.com/Nirvana/controls/pcmatic.cab
    O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - http://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection2.cab
    O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
    O16 - DPF: {C7DEDA04-2FFF-4B81-AE66-0A0E0EF4AD2F} - http://www.ritzpix.com/net/Uploader/LPUploader57.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O16 - DPF: {F3CAAA40-344A-412E-84E3-D176D64EE54F} (Groupe BMS2000 Security Access Control 1.0.0) - http://www.bms2000.org/BMS2000_Access_Control.ocx
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll
    O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\13.2.0\ViProtocol.dll
    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\AESTSr64.exe
    O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - LSI Corporation - C:\Program Files\LSI SoftModem\agr64svc.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: AVG Firewall (avgfws) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2012\avgfws.exe
    O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe
    O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
    O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
    O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
    O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: MozyHome Backup Service (mozybackup) - Mozy, Inc. - C:\Program Files\MozyHome\mozybackup.exe
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: NovaCore SDK Service (NvtlService) - Unknown owner - C:\Program Files (x86)\Novatel Wireless\Novacore\Server\NvtlSrvr.exe
    O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\Program Files (x86)\Nero\Nero BackItUp 4\IoctlSvc.exe
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
    O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\STacSV64.exe
    O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files (x86)\Common Files\supportsoft\bin\ssrc.exe
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: vToolbarUpdater13.2.0 - Unknown owner - C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\13.2.0\ToolbarUpdater.exe
    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --
    End of file - 15320 bytes


    DDS (Ver_2012-11-20.01) - NTFS_AMD64
    Internet Explorer: 9.0.8112.16457
    Run by OWNER at 22:35:31 on 2013-01-19
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.6047.3150 [GMT -5:00]
    .
    AV: AVG Internet Security 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
    SP: AVG Internet Security 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
    SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    FW: AVG Firewall *Enabled* {621CC794-9486-F902-D092-0484E8EA828B}
    .
    ============== Running Processes ===============
    .
    C:\PROGRA~2\AVG\AVG2012\avgrsa.exe
    C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\STacSV64.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\Hpservice.exe
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\taskhost.exe
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\AESTSr64.exe
    C:\Program Files\LSI SoftModem\agr64svc.exe
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files (x86)\AVG\AVG2012\avgfws.exe
    C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
    C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
    C:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe
    C:\Windows\System32\svchost.exe -k HPZ12
    C:\Program Files (x86)\Novatel Wireless\Novacore\Server\NvtlSrvr.exe
    C:\Program Files (x86)\Nero\Nero BackItUp 4\IoctlSvc.exe
    C:\Windows\System32\svchost.exe -k HPZ12
    C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\13.2.0\ToolbarUpdater.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
    C:\Windows\system32\Dwm.exe
    C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Windows\Explorer.EXE
    C:\Program Files (x86)\AVG\AVG2012\avgnsa.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\IDT\WDM\sttray64.exe
    C:\Windows\System32\igfxpers.exe
    C:\Windows\System32\igfxtray.exe
    C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Windows\System32\hkcmd.exe
    C:\Program Files\Microsoft Device Center\itype.exe
    C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
    C:\Program Files\Microsoft Device Center\ipoint.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\HP\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe
    C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
    C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
    C:\Windows\system32\svchost.exe -k HPService
    C:\Program Files (x86)\AVG Secure Search\vprot.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\iPod\bin\iPodService.exe
    c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
    c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
    C:\Program Files\HP\HP Officejet Pro 8600\Bin\HPNetworkCommunicator.exe
    c:\Program Files (x86)\Hewlett-Packard\Media\Live TV\TVAgent.exe
    C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files\MozyHome\mozystat.exe
    C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
    C:\Windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
    C:\Program Files\MozyHome\mozybackup.exe
    C:\Program Files\MozyHome\mozybackup.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\System32\cscript.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.wral.com/
    uSearch Bar = Preserve
    mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=bestbuy&pf=cnnb
    mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=bestbuy&pf=cnnb
    mWinlogon: Userinit = userinit.exe,
    BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
    BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    BHO: Coupon Companion Plugin: {11111111-1111-1111-1111-110211181104} - C:\Program Files (x86)\Coupon Companion Plugin\Coupon Companion Plugin.dll
    BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
    BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
    BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\13.2.0.5\AVG Secure Search_toolbar.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    TB: <No Name>: {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - LocalServer32 - <no file>
    TB: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0560.0\msneshellx.dll
    TB: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\13.2.0.5\AVG Secure Search_toolbar.dll
    EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
    EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
    uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    uRun: [HP Officejet Pro 8600 (NET)] "C:\Program Files\HP\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe" -deviceID "CN1AD1S0RM05KC:NW" -scfn "HP Officejet Pro 8600 (NET)" -AutoStart 1
    uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
    mRun: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    mRun: [NBKeyScan] "C:\Program Files (x86)\Nero\Nero BackItUp 4\NBKeyScan.exe"
    mRun: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
    mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
    mRun: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
    mRun: [HF_G_Jul] "C:\Program Files (x86)\AVG Secure Search\HF_G_Jul.exe" /DoAction
    mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MOZYHO~1.LNK - C:\Program Files\MozyHome\mozystat.exe
    uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
    mPolicies-Explorer: NoActiveDesktop = dword:1
    mPolicies-Explorer: NoActiveDesktopChanges = dword:1
    mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
    mPolicies-System: ConsentPromptBehaviorUser = dword:3
    mPolicies-System: EnableLUA = dword:0
    mPolicies-System: EnableUIADesktopToggle = dword:0
    mPolicies-System: PromptOnSecureDesktop = dword:0
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office12\EXCEL.EXE/3000
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\SmartPrint\smartprintsetup.exe
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
    IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - hxxp://utilities.pcpitstop.com/Nirvana/controls/pcmatic.cab
    DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection2.cab
    DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
    DPF: {C7DEDA04-2FFF-4B81-AE66-0A0E0EF4AD2F} - hxxp://www.ritzpix.com/net/Uploader/LPUploader57.cab
    DPF: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    DPF: {F3CAAA40-344A-412E-84E3-D176D64EE54F} - hxxp://www.bms2000.org/BMS2000_Access_Control.ocx
    TCP: NameServer = 209.18.47.61 209.18.47.62
    TCP: Interfaces\{22D2800E-8391-4BDA-9342-0802DE73ABE1} : DHCPNameServer = 192.168.0.1
    TCP: Interfaces\{A4C337DD-289E-4733-8167-19D1F6953166} : DHCPNameServer = 209.18.47.61 209.18.47.62
    TCP: Interfaces\{A4C337DD-289E-4733-8167-19D1F6953166}\65562796A7F6E602D496649623230303023483441402355636572756 : DHCPNameServer = 192.168.1.1
    TCP: Interfaces\{A4C337DD-289E-4733-8167-19D1F6953166}\C416155796E647160294E6E602130333 : DHCPNameServer = 10.1.0.1
    TCP: Interfaces\{A4C337DD-289E-4733-8167-19D1F6953166}\C696E6B6379737 : DHCPNameServer = 209.18.47.61 209.18.47.62
    TCP: Interfaces\{A4C337DD-289E-4733-8167-19D1F6953166}\D414E4E4 : DHCPNameServer = 209.18.47.61 209.18.47.62
    TCP: Interfaces\{A4C337DD-289E-4733-8167-19D1F6953166}\D4E454450323 : DHCPNameServer = 192.168.2.1 192.168.2.1
    TCP: Interfaces\{A4C337DD-289E-4733-8167-19D1F6953166}\E4544574541425F51313E676 : DHCPNameServer = 68.87.71.230 68.87.73.246
    Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll
    Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\13.2.0\ViProtocol.dll
    SSODL: WebCheck - <orphaned>
    x64-mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=bestbuy&pf=cnnb
    x64-mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=bestbuy&pf=cnnb
    x64-BHO: AVG Do Not Track: {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiea.dll
    x64-BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssiea.dll
    x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    x64-BHO: {DBC80044-A445-435b-BC74-9C25C1C588A9} - <orphaned>
    x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
    x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
    x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
    x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
    x64-Run: [IAAnotif] C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe
    x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
    x64-Run: [IntelliType Pro] "c:\Program Files\Microsoft Device Center\itype.exe"
    x64-Run: [IntelliPoint] "c:\Program Files\Microsoft Device Center\ipoint.exe"
    x64-IE: {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiea.dll
    x64-Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgppa.dll
    x64-Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - <orphaned>
    x64-Notify: igfxcui - igfxdev.dll
    x64-SSODL: WebCheck - <orphaned>
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2012-4-19 28480]
    R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2012-1-31 36944]
    R1 Avgfwfd;AVG network filter service;C:\Windows\System32\drivers\avgfwd6a.sys [2011-5-23 48992]
    R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2012-7-26 291680]
    R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2011-12-23 47696]
    R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2012-8-24 384352]
    R1 avgtp;avgtp;C:\Windows\System32\drivers\avgtpx64.sys [2012-11-8 30568]
    R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\AESTSr64.exe [2009-3-2 89600]
    R2 avgfws;AVG Firewall;C:\Program Files (x86)\AVG\AVG2012\avgfws.exe [2012-6-13 2321560]
    R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2012\avgidsagent.exe [2012-8-13 5167736]
    R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe [2012-2-14 193288]
    R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-6-21 85560]
    R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-3-28 94264]
    R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2011-5-13 30520]
    R2 NvtlService;NovaCore SDK Service;C:\Program Files (x86)\Novatel Wireless\Novacore\Server\NvtlSrvr.exe [2009-8-24 82432]
    R2 vToolbarUpdater13.2.0;vToolbarUpdater13.2.0;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\13.2.0\ToolbarUpdater.exe [2012-11-8 711112]
    R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2011-12-23 124496]
    R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\System32\drivers\avgidsfiltera.sys [2011-12-23 29776]
    R3 Com4QLBEx;Com4QLBEx;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2009-8-9 228408]
    R3 enecir;ENE CIR Receiver;C:\Windows\System32\drivers\enecir.sys [2009-6-29 70656]
    R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;C:\Windows\System32\drivers\IntcHdmi.sys [2010-1-15 139264]
    R3 NETw5s64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\System32\drivers\NETw5s64.sys [2010-1-13 7675392]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S3 MEMSWEEP2;MEMSWEEP2;C:\Windows\System32\D61B.tmp [2011-8-15 6144]
    S3 NETw1v64;Intel(R) Wireless WiFi Link 1000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\NETw1v64.sys [2009-8-25 7058432]
    S3 netw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\netw5v64.sys [2009-6-10 5434368]
    S3 NWVMModem;Virgin Mobile USB Modem Driver;C:\Windows\System32\drivers\nwvmmdm.sys [2009-5-15 213376]
    S3 NWVMPort;Virgin Mobile USB Status Port Driver;C:\Windows\System32\drivers\nwvmser.sys [2009-5-15 213376]
    S3 NWVMPort2;Virgin Mobile USB Status2 Port Driver;C:\Windows\System32\drivers\nwvmser2.sys [2009-5-15 213376]
    S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2009-8-25 216576]
    S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2009-8-25 233472]
    S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
    S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
    S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
    S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-3-16 59392]
    S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-2-15 52736]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-5-6 1255736]
    S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-6-10 389120]
    .
    =============== Created Last 30 ================
    .
    2013-01-09 20:46:37 3149824 ----a-w- C:\Windows\System32\win32k.sys
    2013-01-06 05:04:02 74248 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2013-01-06 05:04:02 697864 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
    2012-12-31 03:38:05 -------- d-----w- C:\Users\OWNER\AppData\Local\Programs
    2012-12-25 22:52:51 -------- d-----w- C:\Program Files (x86)\NCH Software
    2012-12-25 22:44:06 10833920 ----a-w- C:\Windows\SysWow64\libmfxsw32.dll
    2012-12-25 22:44:03 10915840 ----a-w- C:\Windows\SysWow64\libmfxhw32.dll
    2012-12-25 22:38:50 -------- d-----w- C:\Users\OWNER\AppData\Local\Coupon Companion Plugin
    2012-12-25 22:38:49 -------- d-----w- C:\Program Files (x86)\Coupon Companion Plugin
    2012-12-25 22:02:31 -------- d-----w- C:\Users\OWNER\AppData\Roaming\Canneverbe Limited
    2012-12-25 22:00:22 -------- d-----w- C:\ProgramData\Canneverbe Limited
    2012-12-22 04:18:47 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
    2012-12-22 04:18:47 -------- d-----w- C:\Program Files\iTunes
    2012-12-22 04:18:47 -------- d-----w- C:\Program Files\iPod
    2012-12-22 04:18:47 -------- d-----w- C:\Program Files (x86)\iTunes
    2012-12-21 15:23:31 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
    2012-12-21 15:23:30 46080 ----a-w- C:\Windows\System32\atmlib.dll
    2012-12-21 15:23:30 367616 ----a-w- C:\Windows\System32\atmfd.dll
    2012-12-21 15:23:30 295424 ----a-w- C:\Windows\SysWow64\atmfd.dll
    .
    ==================== Find3M ====================
    .
    2012-12-14 21:49:28 24176 ----a-w- C:\Windows\System32\drivers\mbam.sys
    2012-12-07 13:20:16 441856 ----a-w- C:\Windows\System32\Wpc.dll
    2012-12-07 13:15:31 2746368 ----a-w- C:\Windows\System32\gameux.dll
    2012-12-07 12:26:17 308736 ----a-w- C:\Windows\SysWow64\Wpc.dll
    2012-12-07 12:20:43 2576384 ----a-w- C:\Windows\SysWow64\gameux.dll
    2012-12-07 11:20:04 30720 ----a-w- C:\Windows\System32\usk.rs
    2012-12-07 11:20:03 43520 ----a-w- C:\Windows\System32\csrr.rs
    2012-12-07 11:20:03 23552 ----a-w- C:\Windows\System32\oflc.rs
    2012-12-07 11:20:01 45568 ----a-w- C:\Windows\System32\oflc-nz.rs
    2012-12-07 11:20:01 44544 ----a-w- C:\Windows\System32\pegibbfc.rs
    2012-12-07 11:20:01 20480 ----a-w- C:\Windows\System32\pegi-fi.rs
    2012-12-07 11:20:00 20480 ----a-w- C:\Windows\System32\pegi-pt.rs
    2012-12-07 11:19:59 20480 ----a-w- C:\Windows\System32\pegi.rs
    2012-12-07 11:19:58 46592 ----a-w- C:\Windows\System32\fpb.rs
    2012-12-07 11:19:57 40960 ----a-w- C:\Windows\System32\cob-au.rs
    2012-12-07 11:19:57 21504 ----a-w- C:\Windows\System32\grb.rs
    2012-12-07 11:19:57 15360 ----a-w- C:\Windows\System32\djctq.rs
    2012-12-07 11:19:56 55296 ----a-w- C:\Windows\System32\cero.rs
    2012-12-07 11:19:55 51712 ----a-w- C:\Windows\System32\esrb.rs
    2012-11-30 05:45:35 362496 ----a-w- C:\Windows\System32\wow64win.dll
    2012-11-30 05:45:35 243200 ----a-w- C:\Windows\System32\wow64.dll
    2012-11-30 05:45:35 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
    2012-11-30 05:45:14 215040 ----a-w- C:\Windows\System32\winsrv.dll
    2012-11-30 05:43:12 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
    2012-11-30 05:41:07 424448 ----a-w- C:\Windows\System32\KernelBase.dll
    2012-11-30 04:54:00 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
    2012-11-30 04:53:59 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll
    2012-11-30 03:23:48 338432 ----a-w- C:\Windows\System32\conhost.exe
    2012-11-30 02:44:06 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
    2012-11-30 02:44:04 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
    2012-11-30 02:44:04 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
    2012-11-30 02:44:03 2048 ----a-w- C:\Windows\SysWow64\user.exe
    2012-11-30 02:38:59 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
    2012-11-30 02:38:59 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
    2012-11-30 02:38:59 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
    2012-11-30 02:38:59 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
    2012-11-23 03:13:57 68608 ----a-w- C:\Windows\System32\taskhost.exe
    2012-11-22 05:44:23 800768 ----a-w- C:\Windows\System32\usp10.dll
    2012-11-22 04:45:03 626688 ----a-w- C:\Windows\SysWow64\usp10.dll
    2012-11-20 05:48:49 307200 ----a-w- C:\Windows\System32\ncrypt.dll
    2012-11-20 04:51:09 220160 ----a-w- C:\Windows\SysWow64\ncrypt.dll
    2012-11-14 06:11:44 2312704 ----a-w- C:\Windows\System32\jscript9.dll
    2012-11-14 06:04:11 1392128 ----a-w- C:\Windows\System32\wininet.dll
    2012-11-14 06:02:49 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
    2012-11-14 05:57:46 599040 ----a-w- C:\Windows\System32\vbscript.dll
    2012-11-14 05:57:35 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
    2012-11-14 05:52:40 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
    2012-11-14 02:09:22 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
    2012-11-14 01:58:15 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
    2012-11-14 01:57:37 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
    2012-11-14 01:49:25 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
    2012-11-14 01:48:27 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
    2012-11-14 01:44:42 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
    2012-11-09 05:45:32 750592 ----a-w- C:\Windows\System32\win32spl.dll
    2012-11-09 05:45:09 2048 ----a-w- C:\Windows\System32\tzres.dll
    2012-11-09 04:43:04 492032 ----a-w- C:\Windows\SysWow64\win32spl.dll
    2012-11-09 04:42:49 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
    2012-11-08 16:18:44 30568 ----a-w- C:\Windows\System32\drivers\avgtpx64.sys
    2012-11-02 05:59:11 478208 ----a-w- C:\Windows\System32\dpnet.dll
    2012-11-02 05:11:31 376832 ----a-w- C:\Windows\SysWow64\dpnet.dll
    2012-11-01 05:43:42 2002432 ----a-w- C:\Windows\System32\msxml6.dll
    2012-11-01 05:43:42 1882624 ----a-w- C:\Windows\System32\msxml3.dll
    2012-11-01 04:47:54 1389568 ----a-w- C:\Windows\SysWow64\msxml6.dll
    2012-11-01 04:47:54 1236992 ----a-w- C:\Windows\SysWow64\msxml3.dll
    2012-10-25 08:12:26 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx
    2012-10-25 08:12:26 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts
    .
    ============= FINISH: 22:35:52.64 ===============

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2012-11-20.01)
    .
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume1
    Install Date: 1/1/2010 8:10:04 AM
    System Uptime: 1/19/2013 9:00:01 PM (1 hours ago)
    .
    Motherboard: Quanta | | 3627
    Processor: Intel(R) Core(TM)2 Duo CPU P7450 @ 2.13GHz | CPU | 2133/1066mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 453 GiB total, 351.495 GiB free.
    D: is FIXED (NTFS) - 13 GiB total, 2.119 GiB free.
    E: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
    Description: Officejet Pro 8600
    Device ID: ROOT\MULTIFUNCTION\0000
    Manufacturer: HP
    Name: Officejet Pro 8600
    PNP Device ID: ROOT\MULTIFUNCTION\0000
    Service:
    .
    ==== System Restore Points ===================
    .
    RP405: 1/9/2013 4:21:25 PM - Windows Update
    RP406: 1/11/2013 10:50:46 AM - Installed MozyHome
    RP407: 1/19/2013 1:23:34 AM - Scheduled Checkpoint
    .
    ==== Installed Programs ======================
    .
    Update for Microsoft Office 2007 (KB2508958)
    64 Bit HP CIO Components Installer
    8500A909_eDocs
    8500A909_Help
    8500A909n
    Adobe Flash Player 11 ActiveX
    Adobe Reader X (10.1.5)
    Advertising Center
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    AVG 2012
    AVG Security Toolbar
    Bing Rewards Client Installer
    Bonjour
    BPD_DSWizards
    bpd_scan
    BPDSoftware
    BPDSoftware_Ini
    Broadband2Go
    BufferChm
    Compatibility Pack for the 2007 Office system
    Coupon Companion Plugin
    Coupon Printer for Windows
    CyberLink DVD Suite
    D3DX10
    Destinations
    DeviceDiscovery
    DocMgr
    DocProc
    ENE CIR Receiver Driver
    Family Tree Maker 2010
    Family Tree Maker 2011
    Fax
    Feedback Tool
    Google Earth
    Google Update Helper
    GPBaseService2
    Hewlett-Packard ACLM.NET v1.1.1.0
    HP 3D DriveGuard
    HP Advisor
    HP Customer Experience Enhancements
    HP Customer Participation Program 14.0
    HP Document Manager 2.0
    HP FWUpdateEDO2
    HP Games
    HP Imaging Device Functions 14.0
    HP MediaSmart DVD
    HP MediaSmart Internet TV
    HP MediaSmart Live TV
    HP MediaSmart Movie Themes
    HP MediaSmart Music/Photo/Video
    HP MediaSmart SlingPlayer
    HP MediaSmart SmartMenu
    HP MediaSmart Software Notebook Demo
    HP MediaSmart Webcam
    HP Officejet Pro 8500 A909 Series
    HP Officejet Pro 8600 Basic Device Software
    HP Officejet Pro 8600 Help
    HP Officejet Pro 8600 Product Improvement Study
    HP Product Detection
    HP Quick Launch Buttons
    HP Setup
    HP Smart Web Printing 4.60
    HP Solution Center 14.0
    HP Support Assistant
    HP Update
    HP User Guides 0154
    HP Wireless Assistant
    HPDiagnosticAlert
    HPProductAssistant
    HPSSupply
    I.R.I.S. OCR
    iCloud
    IDT Audio
    InstallVC90Support
    Intel(R) Graphics Media Accelerator Driver
    Intel® Matrix Storage Manager
    iTunes
    Java Auto Updater
    Java(TM) 6 Update 37
    Junk Mail filter update
    LabelPrint
    Malwarebytes Anti-Malware version 1.70.0.1100
    MarketResearch
    Marketsplash Shortcuts
    Microsoft .NET Framework 4 Client Profile
    Microsoft Application Error Reporting
    Microsoft Live Search Toolbar
    Microsoft Mouse and Keyboard Center
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office File Validation Add-In
    Microsoft Office Home and Student 2007
    Microsoft Office Home and Student 60 day trial
    Microsoft Office Office 64-bit Components 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office Outlook 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Shared 64-bit MUI (English) 2007
    Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Primary Interoperability Assemblies 2005
    Microsoft Silverlight
    Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable - KB2467175
    Microsoft Visual C++ 2005 Redistributable (x64)
    Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175
    Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Works
    Microsoft WSE 3.0
    Microsoft WSE 3.0 Runtime
    MobileMe Control Panel
    MozyHome
    MPM
    MSVCRT
    MSVCRT_amd64
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    Nero BackItUp
    Nero BackItUp 4 Essentials
    Nero ControlCenter
    Nero Installer
    Network64
    OCR Software by I.R.I.S. 14.0
    Power2Go
    PowerDirector
    PowerRecover
    ProductContext
    QLBCASL
    QuickTime
    Realtek 8136 8168 8169 Ethernet Driver
    Realtek USB 2.0 Card Reader
    Safari
    Scan
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
    Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
    Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
    Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
    Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
    Shop for HP Supplies
    SlingBoxWatchYourTVAnyWhere
    SmartWebPrinting
    SolutionCenter
    Sophos Anti-Rootkit 1.5.4
    SP45575 - Wallpaper Picture Position Enabler for Windows 7
    Status
    Synaptics Pointing Device Driver
    The Master Genealogist v7 (for All Users)
    Toolbox
    TrayApp
    TWC Customer Controls
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office OneNote 2007 Help (KB963670)
    Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
    Update for Microsoft Office Outlook 2007 Help (KB963677)
    Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2760586) 32-Bit Edition
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 Help (KB963665)
    Virgin Mobile Broadband Modem Drivers
    Visual C++ 8.0 Runtime Setup Package (x64)
    Visual Studio 2008 x64 Redistributables
    VSO Image Resizer 3.0.1.76
    VSO Inspector 2.1.0.6
    WebReg
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live ID Sign-in Assistant
    Windows Live Installer
    Windows Live Language Selector
    Windows Live Mail
    Windows Live Messenger
    Windows Live MIME IFilter
    Windows Live Photo Common
    Windows Live PIMT Platform
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    Windows Live Writer
    Windows Live Writer Resources
    Windows Media Encoder 9 Series
    WinZip 14.0
    Yahoo! Detect
    .
    ==== Event Viewer Messages From Past Week ========
    .
    1/19/2013 8:19:56 PM, Error: NetBT [4321] - The name "OWNER-PC :0" could not be registered on the interface with IP address 192.168.0.14. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/19/2013 7:34:24 PM, Error: Tcpip [4199] - The system detected an address conflict for IP address 192.168.0.11 with the system having network hardware address 40-25-C2-70-A8-90. Network operations on this system may be disrupted as a result.
    1/19/2013 3:57:32 PM, Error: NetBT [4321] - The name "OWNER-PC :20" could not be registered on the interface with IP address 192.168.0.11. The computer with the IP address 192.168.0.13 did not allow the name to be claimed by this computer.
    1/19/2013 3:57:32 PM, Error: NetBT [4321] - The name "OWNER-PC :0" could not be registered on the interface with IP address 192.168.0.11. The computer with the IP address 192.168.0.13 did not allow the name to be claimed by this computer.
    1/19/2013 12:29:34 PM, Error: NetBT [4321] - The name "OWNER-PC :20" could not be registered on the interface with IP address 192.168.0.13. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/19/2013 12:29:34 PM, Error: NetBT [4321] - The name "OWNER-PC :0" could not be registered on the interface with IP address 192.168.0.13. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/19/2013 10:35:02 PM, Error: NetBT [4321] - The name "OWNER-PC :0" could not be registered on the interface with IP address 192.168.0.10. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/19/2013 10:28:59 PM, Error: Server [2505] - The server could not bind to the transport \Device\NetBT_Tcpip_{A4C337DD-289E-4733-8167-19D1F6953166} because another computer on the network has the same name. The server could not start.
    1/19/2013 10:28:59 PM, Error: NetBT [4321] - The name "OWNER-PC :20" could not be registered on the interface with IP address 192.168.0.10. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/19/2013 1:11:09 PM, Error: NetBT [4321] - The name "OWNER-PC :20" could not be registered on the interface with IP address 192.168.0.11. The computer with the IP address 192.168.0.14 did not allow the name to be claimed by this computer.
    1/19/2013 1:11:09 PM, Error: NetBT [4321] - The name "OWNER-PC :0" could not be registered on the interface with IP address 192.168.0.11. The computer with the IP address 192.168.0.14 did not allow the name to be claimed by this computer.
    1/18/2013 6:29:28 AM, Error: NetBT [4321] - The name "OWNER-PC :20" could not be registered on the interface with IP address 192.168.0.14. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/17/2013 9:43:25 PM, Error: NetBT [4321] - The name "OWNER-PC :20" could not be registered on the interface with IP address 192.168.0.16. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/17/2013 3:29:55 AM, Error: NetBT [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.0.10. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/17/2013 10:02:39 PM, Error: NetBT [4321] - The name "OWNER-PC :0" could not be registered on the interface with IP address 192.168.0.16. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/15/2013 3:57:01 PM, Error: NetBT [4321] - The name "OWNER-PC :20" could not be registered on the interface with IP address 192.168.0.15. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/15/2013 3:57:01 PM, Error: NetBT [4321] - The name "OWNER-PC :0" could not be registered on the interface with IP address 192.168.0.15. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/15/2013 3:33:59 PM, Error: NetBT [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.0.15. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/15/2013 12:53:48 PM, Error: NetBT [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.0.14. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/14/2013 3:17:35 AM, Error: NetBT [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.0.13. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    .
    ==== End Of File ===========================

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2012-11-20.01)
    .
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume1
    Install Date: 1/1/2010 8:10:04 AM
    System Uptime: 1/19/2013 9:00:01 PM (1 hours ago)
    .
    Motherboard: Quanta | | 3627
    Processor: Intel(R) Core(TM)2 Duo CPU P7450 @ 2.13GHz | CPU | 2133/1066mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 453 GiB total, 351.495 GiB free.
    D: is FIXED (NTFS) - 13 GiB total, 2.119 GiB free.
    E: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
    Description: Officejet Pro 8600
    Device ID: ROOT\MULTIFUNCTION\0000
    Manufacturer: HP
    Name: Officejet Pro 8600
    PNP Device ID: ROOT\MULTIFUNCTION\0000
    Service:
    .
    ==== System Restore Points ===================
    .
    RP405: 1/9/2013 4:21:25 PM - Windows Update
    RP406: 1/11/2013 10:50:46 AM - Installed MozyHome
    RP407: 1/19/2013 1:23:34 AM - Scheduled Checkpoint
    .
    ==== Installed Programs ======================
    .
    Update for Microsoft Office 2007 (KB2508958)
    64 Bit HP CIO Components Installer
    8500A909_eDocs
    8500A909_Help
    8500A909n
    Adobe Flash Player 11 ActiveX
    Adobe Reader X (10.1.5)
    Advertising Center
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    AVG 2012
    AVG Security Toolbar
    Bing Rewards Client Installer
    Bonjour
    BPD_DSWizards
    bpd_scan
    BPDSoftware
    BPDSoftware_Ini
    Broadband2Go
    BufferChm
    Compatibility Pack for the 2007 Office system
    Coupon Companion Plugin
    Coupon Printer for Windows
    CyberLink DVD Suite
    D3DX10
    Destinations
    DeviceDiscovery
    DocMgr
    DocProc
    ENE CIR Receiver Driver
    Family Tree Maker 2010
    Family Tree Maker 2011
    Fax
    Feedback Tool
    Google Earth
    Google Update Helper
    GPBaseService2
    Hewlett-Packard ACLM.NET v1.1.1.0
    HP 3D DriveGuard
    HP Advisor
    HP Customer Experience Enhancements
    HP Customer Participation Program 14.0
    HP Document Manager 2.0
    HP FWUpdateEDO2
    HP Games
    HP Imaging Device Functions 14.0
    HP MediaSmart DVD
    HP MediaSmart Internet TV
    HP MediaSmart Live TV
    HP MediaSmart Movie Themes
    HP MediaSmart Music/Photo/Video
    HP MediaSmart SlingPlayer
    HP MediaSmart SmartMenu
    HP MediaSmart Software Notebook Demo
    HP MediaSmart Webcam
    HP Officejet Pro 8500 A909 Series
    HP Officejet Pro 8600 Basic Device Software
    HP Officejet Pro 8600 Help
    HP Officejet Pro 8600 Product Improvement Study
    HP Product Detection
    HP Quick Launch Buttons
    HP Setup
    HP Smart Web Printing 4.60
    HP Solution Center 14.0
    HP Support Assistant
    HP Update
    HP User Guides 0154
    HP Wireless Assistant
    HPDiagnosticAlert
    HPProductAssistant
    HPSSupply
    I.R.I.S. OCR
    iCloud
    IDT Audio
    InstallVC90Support
    Intel(R) Graphics Media Accelerator Driver
    Intel® Matrix Storage Manager
    iTunes
    Java Auto Updater
    Java(TM) 6 Update 37
    Junk Mail filter update
    LabelPrint
    Malwarebytes Anti-Malware version 1.70.0.1100
    MarketResearch
    Marketsplash Shortcuts
    Microsoft .NET Framework 4 Client Profile
    Microsoft Application Error Reporting
    Microsoft Live Search Toolbar
    Microsoft Mouse and Keyboard Center
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office File Validation Add-In
    Microsoft Office Home and Student 2007
    Microsoft Office Home and Student 60 day trial
    Microsoft Office Office 64-bit Components 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office Outlook 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Shared 64-bit MUI (English) 2007
    Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Primary Interoperability Assemblies 2005
    Microsoft Silverlight
    Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable - KB2467175
    Microsoft Visual C++ 2005 Redistributable (x64)
    Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175
    Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Works
    Microsoft WSE 3.0
    Microsoft WSE 3.0 Runtime
    MobileMe Control Panel
    MozyHome
    MPM
    MSVCRT
    MSVCRT_amd64
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    Nero BackItUp
    Nero BackItUp 4 Essentials
    Nero ControlCenter
    Nero Installer
    Network64
    OCR Software by I.R.I.S. 14.0
    Power2Go
    PowerDirector
    PowerRecover
    ProductContext
    QLBCASL
    QuickTime
    Realtek 8136 8168 8169 Ethernet Driver
    Realtek USB 2.0 Card Reader
    Safari
    Scan
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
    Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
    Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
    Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
    Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
    Shop for HP Supplies
    SlingBoxWatchYourTVAnyWhere
    SmartWebPrinting
    SolutionCenter
    Sophos Anti-Rootkit 1.5.4
    SP45575 - Wallpaper Picture Position Enabler for Windows 7
    Status
    Synaptics Pointing Device Driver
    The Master Genealogist v7 (for All Users)
    Toolbox
    TrayApp
    TWC Customer Controls
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office OneNote 2007 Help (KB963670)
    Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
    Update for Microsoft Office Outlook 2007 Help (KB963677)
    Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2760586) 32-Bit Edition
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 Help (KB963665)
    Virgin Mobile Broadband Modem Drivers
    Visual C++ 8.0 Runtime Setup Package (x64)
    Visual Studio 2008 x64 Redistributables
    VSO Image Resizer 3.0.1.76
    VSO Inspector 2.1.0.6
    WebReg
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live ID Sign-in Assistant
    Windows Live Installer
    Windows Live Language Selector
    Windows Live Mail
    Windows Live Messenger
    Windows Live MIME IFilter
    Windows Live Photo Common
    Windows Live PIMT Platform
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    Windows Live Writer
    Windows Live Writer Resources
    Windows Media Encoder 9 Series
    WinZip 14.0
    Yahoo! Detect
    .
    ==== Event Viewer Messages From Past Week ========
    .
    1/19/2013 8:19:56 PM, Error: NetBT [4321] - The name "OWNER-PC :0" could not be registered on the interface with IP address 192.168.0.14. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/19/2013 7:34:24 PM, Error: Tcpip [4199] - The system detected an address conflict for IP address 192.168.0.11 with the system having network hardware address 40-25-C2-70-A8-90. Network operations on this system may be disrupted as a result.
    1/19/2013 3:57:32 PM, Error: NetBT [4321] - The name "OWNER-PC :20" could not be registered on the interface with IP address 192.168.0.11. The computer with the IP address 192.168.0.13 did not allow the name to be claimed by this computer.
    1/19/2013 3:57:32 PM, Error: NetBT [4321] - The name "OWNER-PC :0" could not be registered on the interface with IP address 192.168.0.11. The computer with the IP address 192.168.0.13 did not allow the name to be claimed by this computer.
    1/19/2013 12:29:34 PM, Error: NetBT [4321] - The name "OWNER-PC :20" could not be registered on the interface with IP address 192.168.0.13. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/19/2013 12:29:34 PM, Error: NetBT [4321] - The name "OWNER-PC :0" could not be registered on the interface with IP address 192.168.0.13. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/19/2013 10:35:02 PM, Error: NetBT [4321] - The name "OWNER-PC :0" could not be registered on the interface with IP address 192.168.0.10. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/19/2013 10:28:59 PM, Error: Server [2505] - The server could not bind to the transport \Device\NetBT_Tcpip_{A4C337DD-289E-4733-8167-19D1F6953166} because another computer on the network has the same name. The server could not start.
    1/19/2013 10:28:59 PM, Error: NetBT [4321] - The name "OWNER-PC :20" could not be registered on the interface with IP address 192.168.0.10. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/19/2013 1:11:09 PM, Error: NetBT [4321] - The name "OWNER-PC :20" could not be registered on the interface with IP address 192.168.0.11. The computer with the IP address 192.168.0.14 did not allow the name to be claimed by this computer.
    1/19/2013 1:11:09 PM, Error: NetBT [4321] - The name "OWNER-PC :0" could not be registered on the interface with IP address 192.168.0.11. The computer with the IP address 192.168.0.14 did not allow the name to be claimed by this computer.
    1/18/2013 6:29:28 AM, Error: NetBT [4321] - The name "OWNER-PC :20" could not be registered on the interface with IP address 192.168.0.14. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/17/2013 9:43:25 PM, Error: NetBT [4321] - The name "OWNER-PC :20" could not be registered on the interface with IP address 192.168.0.16. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/17/2013 3:29:55 AM, Error: NetBT [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.0.10. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/17/2013 10:02:39 PM, Error: NetBT [4321] - The name "OWNER-PC :0" could not be registered on the interface with IP address 192.168.0.16. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/15/2013 3:57:01 PM, Error: NetBT [4321] - The name "OWNER-PC :20" could not be registered on the interface with IP address 192.168.0.15. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/15/2013 3:57:01 PM, Error: NetBT [4321] - The name "OWNER-PC :0" could not be registered on the interface with IP address 192.168.0.15. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/15/2013 3:33:59 PM, Error: NetBT [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.0.15. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/15/2013 12:53:48 PM, Error: NetBT [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.0.14. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/14/2013 3:17:35 AM, Error: NetBT [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.0.13. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    .
    ==== End Of File ===========================


    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2012-11-20.01)
    .
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume1
    Install Date: 1/1/2010 8:10:04 AM
    System Uptime: 1/19/2013 9:00:01 PM (1 hours ago)
    .
    Motherboard: Quanta | | 3627
    Processor: Intel(R) Core(TM)2 Duo CPU P7450 @ 2.13GHz | CPU | 2133/1066mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 453 GiB total, 351.495 GiB free.
    D: is FIXED (NTFS) - 13 GiB total, 2.119 GiB free.
    E: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
    Description: Officejet Pro 8600
    Device ID: ROOT\MULTIFUNCTION\0000
    Manufacturer: HP
    Name: Officejet Pro 8600
    PNP Device ID: ROOT\MULTIFUNCTION\0000
    Service:
    .
    ==== System Restore Points ===================
    .
    RP405: 1/9/2013 4:21:25 PM - Windows Update
    RP406: 1/11/2013 10:50:46 AM - Installed MozyHome
    RP407: 1/19/2013 1:23:34 AM - Scheduled Checkpoint
    .
    ==== Installed Programs ======================
    .
    Update for Microsoft Office 2007 (KB2508958)
    64 Bit HP CIO Components Installer
    8500A909_eDocs
    8500A909_Help
    8500A909n
    Adobe Flash Player 11 ActiveX
    Adobe Reader X (10.1.5)
    Advertising Center
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    AVG 2012
    AVG Security Toolbar
    Bing Rewards Client Installer
    Bonjour
    BPD_DSWizards
    bpd_scan
    BPDSoftware
    BPDSoftware_Ini
    Broadband2Go
    BufferChm
    Compatibility Pack for the 2007 Office system
    Coupon Companion Plugin
    Coupon Printer for Windows
    CyberLink DVD Suite
    D3DX10
    Destinations
    DeviceDiscovery
    DocMgr
    DocProc
    ENE CIR Receiver Driver
    Family Tree Maker 2010
    Family Tree Maker 2011
    Fax
    Feedback Tool
    Google Earth
    Google Update Helper
    GPBaseService2
    Hewlett-Packard ACLM.NET v1.1.1.0
    HP 3D DriveGuard
    HP Advisor
    HP Customer Experience Enhancements
    HP Customer Participation Program 14.0
    HP Document Manager 2.0
    HP FWUpdateEDO2
    HP Games
    HP Imaging Device Functions 14.0
    HP MediaSmart DVD
    HP MediaSmart Internet TV
    HP MediaSmart Live TV
    HP MediaSmart Movie Themes
    HP MediaSmart Music/Photo/Video
    HP MediaSmart SlingPlayer
    HP MediaSmart SmartMenu
    HP MediaSmart Software Notebook Demo
    HP MediaSmart Webcam
    HP Officejet Pro 8500 A909 Series
    HP Officejet Pro 8600 Basic Device Software
    HP Officejet Pro 8600 Help
    HP Officejet Pro 8600 Product Improvement Study
    HP Product Detection
    HP Quick Launch Buttons
    HP Setup
    HP Smart Web Printing 4.60
    HP Solution Center 14.0
    HP Support Assistant
    HP Update
    HP User Guides 0154
    HP Wireless Assistant
    HPDiagnosticAlert
    HPProductAssistant
    HPSSupply
    I.R.I.S. OCR
    iCloud
    IDT Audio
    InstallVC90Support
    Intel(R) Graphics Media Accelerator Driver
    Intel® Matrix Storage Manager
    iTunes
    Java Auto Updater
    Java(TM) 6 Update 37
    Junk Mail filter update
    LabelPrint
    Malwarebytes Anti-Malware version 1.70.0.1100
    MarketResearch
    Marketsplash Shortcuts
    Microsoft .NET Framework 4 Client Profile
    Microsoft Application Error Reporting
    Microsoft Live Search Toolbar
    Microsoft Mouse and Keyboard Center
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office File Validation Add-In
    Microsoft Office Home and Student 2007
    Microsoft Office Home and Student 60 day trial
    Microsoft Office Office 64-bit Components 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office Outlook 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Shared 64-bit MUI (English) 2007
    Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Primary Interoperability Assemblies 2005
    Microsoft Silverlight
    Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable - KB2467175
    Microsoft Visual C++ 2005 Redistributable (x64)
    Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175
    Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Works
    Microsoft WSE 3.0
    Microsoft WSE 3.0 Runtime
    MobileMe Control Panel
    MozyHome
    MPM
    MSVCRT
    MSVCRT_amd64
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    Nero BackItUp
    Nero BackItUp 4 Essentials
    Nero ControlCenter
    Nero Installer
    Network64
    OCR Software by I.R.I.S. 14.0
    Power2Go
    PowerDirector
    PowerRecover
    ProductContext
    QLBCASL
    QuickTime
    Realtek 8136 8168 8169 Ethernet Driver
    Realtek USB 2.0 Card Reader
    Safari
    Scan
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
    Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
    Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
    Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
    Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
    Shop for HP Supplies
    SlingBoxWatchYourTVAnyWhere
    SmartWebPrinting
    SolutionCenter
    Sophos Anti-Rootkit 1.5.4
    SP45575 - Wallpaper Picture Position Enabler for Windows 7
    Status
    Synaptics Pointing Device Driver
    The Master Genealogist v7 (for All Users)
    Toolbox
    TrayApp
    TWC Customer Controls
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office OneNote 2007 Help (KB963670)
    Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
    Update for Microsoft Office Outlook 2007 Help (KB963677)
    Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2760586) 32-Bit Edition
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 Help (KB963665)
    Virgin Mobile Broadband Modem Drivers
    Visual C++ 8.0 Runtime Setup Package (x64)
    Visual Studio 2008 x64 Redistributables
    VSO Image Resizer 3.0.1.76
    VSO Inspector 2.1.0.6
    WebReg
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live ID Sign-in Assistant
    Windows Live Installer
    Windows Live Language Selector
    Windows Live Mail
    Windows Live Messenger
    Windows Live MIME IFilter
    Windows Live Photo Common
    Windows Live PIMT Platform
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    Windows Live Writer
    Windows Live Writer Resources
    Windows Media Encoder 9 Series
    WinZip 14.0
    Yahoo! Detect
    .
    ==== Event Viewer Messages From Past Week ========
    .
    1/19/2013 8:19:56 PM, Error: NetBT [4321] - The name "OWNER-PC :0" could not be registered on the interface with IP address 192.168.0.14. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/19/2013 7:34:24 PM, Error: Tcpip [4199] - The system detected an address conflict for IP address 192.168.0.11 with the system having network hardware address 40-25-C2-70-A8-90. Network operations on this system may be disrupted as a result.
    1/19/2013 3:57:32 PM, Error: NetBT [4321] - The name "OWNER-PC :20" could not be registered on the interface with IP address 192.168.0.11. The computer with the IP address 192.168.0.13 did not allow the name to be claimed by this computer.
    1/19/2013 3:57:32 PM, Error: NetBT [4321] - The name "OWNER-PC :0" could not be registered on the interface with IP address 192.168.0.11. The computer with the IP address 192.168.0.13 did not allow the name to be claimed by this computer.
    1/19/2013 12:29:34 PM, Error: NetBT [4321] - The name "OWNER-PC :20" could not be registered on the interface with IP address 192.168.0.13. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/19/2013 12:29:34 PM, Error: NetBT [4321] - The name "OWNER-PC :0" could not be registered on the interface with IP address 192.168.0.13. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/19/2013 10:35:02 PM, Error: NetBT [4321] - The name "OWNER-PC :0" could not be registered on the interface with IP address 192.168.0.10. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/19/2013 10:28:59 PM, Error: Server [2505] - The server could not bind to the transport \Device\NetBT_Tcpip_{A4C337DD-289E-4733-8167-19D1F6953166} because another computer on the network has the same name. The server could not start.
    1/19/2013 10:28:59 PM, Error: NetBT [4321] - The name "OWNER-PC :20" could not be registered on the interface with IP address 192.168.0.10. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/19/2013 1:11:09 PM, Error: NetBT [4321] - The name "OWNER-PC :20" could not be registered on the interface with IP address 192.168.0.11. The computer with the IP address 192.168.0.14 did not allow the name to be claimed by this computer.
    1/19/2013 1:11:09 PM, Error: NetBT [4321] - The name "OWNER-PC :0" could not be registered on the interface with IP address 192.168.0.11. The computer with the IP address 192.168.0.14 did not allow the name to be claimed by this computer.
    1/18/2013 6:29:28 AM, Error: NetBT [4321] - The name "OWNER-PC :20" could not be registered on the interface with IP address 192.168.0.14. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/17/2013 9:43:25 PM, Error: NetBT [4321] - The name "OWNER-PC :20" could not be registered on the interface with IP address 192.168.0.16. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/17/2013 3:29:55 AM, Error: NetBT [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.0.10. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/17/2013 10:02:39 PM, Error: NetBT [4321] - The name "OWNER-PC :0" could not be registered on the interface with IP address 192.168.0.16. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/15/2013 3:57:01 PM, Error: NetBT [4321] - The name "OWNER-PC :20" could not be registered on the interface with IP address 192.168.0.15. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/15/2013 3:57:01 PM, Error: NetBT [4321] - The name "OWNER-PC :0" could not be registered on the interface with IP address 192.168.0.15. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/15/2013 3:33:59 PM, Error: NetBT [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.0.15. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/15/2013 12:53:48 PM, Error: NetBT [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.0.14. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    1/14/2013 3:17:35 AM, Error: NetBT [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.0.13. The computer with the IP address 192.168.0.11 did not allow the name to be claimed by this computer.
    .
    ==== End Of File ===========================


    GMER 2.0.18444 - http://www.gmer.net
    Rootkit scan 2013-01-19 22:59:58
    Windows 6.1.7601 Service Pack 1 x64 \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 ST950042 rev.0006 465.76GB
    Running: 6fdlfxb8.exe; Driver: C:\Users\OWNER\AppData\Local\Temp\kgloapow.sys


    ---- Disk sectors - GMER 2.0 ----

    Disk \Device\Harddisk0\DR0 unknown MBR code

    ---- Threads - GMER 2.0 ----

    Thread C:\Windows\Explorer.EXE [2908:1800] 000000000a9ddbb0
    Thread C:\Windows\Explorer.EXE [2908:5444] 000000000a9d14a0
    Thread C:\Program Files (x86)\AVG\AVG2012\avgtray.exe [4056:5168] 00000000719c9ba0
    Thread C:\Program Files (x86)\AVG\AVG2012\avgtray.exe [4056:5176] 00000000719dcde0
    Thread C:\Program Files (x86)\AVG\AVG2012\avgtray.exe [4056:5196] 000000007397c6d0
    Thread C:\Program Files (x86)\AVG\AVG2012\avgtray.exe [4056:5200] 000000007397c6d0
    Thread c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe [5076:3080] 0000000077722e25
    Thread c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe [5076:1572] 0000000077723e45
    Thread c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe [5084:6136] 00000000100219d0
    Thread c:\Program Files (x86)\Hewlett-Packard\Media\Live TV\TVAgent.exe [4200:5288] 0000000077722e25
    Thread c:\Program Files (x86)\Hewlett-Packard\Media\Live TV\TVAgent.exe [4200:4756] 0000000077723e45
    Thread C:\Program Files\Windows Media Player\wmpnetwk.exe [4620:6104] 000007fefb242a7c
    ---- Processes - GMER 2.0 ----

    Library ? (*** suspicious ***) @ C:\Program Files (x86)\AVG\AVG2012\avgtray.exe [4056] 0000000072310000
    Library ? (*** suspicious ***) @ c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe [5084] 0000000076a20000
    Library ? (*** suspicious ***) @ C:\Program Files\Windows Media Player\wmpnetwk.exe [4620] 000007feee0e0000
    Library ? (*** suspicious ***) @ C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [1840] 000007fefe0c0000

    ---- EOF - GMER 2.0 ----
     
  2. Mark1956

    Mark1956

    Joined:
    May 7, 2011
    Messages:
    14,142
    Hi Jane,

    Please go to your duplicate post on this problem, click the report button and ask for it to be deleted so it is brought to the attention of a moderator.

    Is there any reason why you have posted three copies of the Attach.txt log from DDS?

    Please run these two scans and post the logs:

    SCAN 1
    Click on this link to download : ADWCleaner and save it to your desktop.

    NOTE: If using Internet Explorer and you get an alert that stops the program downloading click on Tools > Smartscreen Filter > Turn off Smartscreen Filter then click on OK in the box that opens. Then click on the link again.

    Close your browser and click on this icon on your desktop: [​IMG]

    You will then see the screen below, click on the Delete button (as indicated), accept any prompts that appear and allow it to reboot the PC. When the PC has rebooted you will be presented with the report, copy & paste it into your next post.

    [​IMG]



    SCAN 2
    Download RogueKiller (by tigzy) and save direct to your Desktop.
    On the web page click on this: [​IMG]

    • Quit all running programs
    • Start RogueKiller.exe
    • Wait until Prescan has finished.
    • Ensure all boxes are ticked under "Report" tab.
    • Click on Scan.
    • Click on Report when complete. Copy/paste the contents of the report and paste into your next reply.
    • NOTE: DO NOT attempt to remove anything that the scan detects.

    [​IMG]
     
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