I've never had any problems logging in to my bank account until a few days ago. Now when I log in with my user name and password, I get a new screen that says "time is out, you must log in again or return home." I called the bank, and their tech support guy says he's heard of this with Windows XP and there is something in the settings or firewall that is hanging it up. He suggested I clear my cookies, which I did, but he didn't offer any other help with looking at my settings or firewall. I would greatly appreciate any help anyone could offer. I am a beginner with computers. I know the basics, but not real savy...so be easy on me with any instructions.