Sony Laptop MS XP

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JLK13

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Apr 19, 2010
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Having a problem connecting to network from home office with Sony Laptop with MS XP. My tower PC works and both use ethernet network card. On the Laptop get a limited or no connectivity. When I check the LAN, It's connect, and it sends packets, but does not rec packets. I was using the USB port to connect with my old ISP. But the new ISP data set does not a a USB slot. Seems that after I started use the USB port, it cause a problem with the ethernet port.
 

TerryNet

Terry
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Make sure the software to use that old USB connection is not running.

Please show ...

Start, Run, CMD, OK to open a command prompt:
(For Vista or 7 type CMD in the Search box after Start)

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
 

JLK13

Thread Starter
Joined
Apr 19, 2010
Messages
3
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . . . . :
C:\Documents and Settings\John L King>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : E58AEB3F9A6342E Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connecti on
Physical Address. . . . . . . . . : 08-00-46-73-4E-F4 Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 255.255.255.255
 

TerryNet

Terry
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Joined
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81,397
(from a JohnWill post)

IP addresses of 0.0.0.0 are normally caused by one of the following.

Diagnosis:
1. DHCP Service not running.
2. Duplicate IP address on the network.
3. Bad NIC card drivers.
4. Defective NIC hardware.

Resolution:
1. Check Control Panel, Administrative Tools, Services. The DHCP Client service should be Started and its Startup Type should be Automatic.
2. Turn off ALL of the computers and other network connected devices, reboot the router, then restart all the computers and other network devices.
3. Check for upgraded drivers and/or reload the Network drivers.
4. Replace the Network Interface Card.
 

JLK13

Thread Starter
Joined
Apr 19, 2010
Messages
3
Using the USB port, was able to get a ip address. Will replace the NIC card..
 
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