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sony laptop video card problem

Discussion in 'Hardware' started by cazcab, Jul 11, 2007.

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  1. cazcab

    cazcab Thread Starter

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    Not sure i'm in the right place with, I have a sony PCG FX701 notebook, when I try to play a dvd it comes up 'cannot play dvd - problem with video card' can this be replaced and how?
     
  2. eddie5659

    eddie5659 Moderator Malware Specialist

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    Hiya and welcome

    Lets see what video card you have. Go to Control Panel | System | Hardware tab | Device Manager.

    Under Display will be the name of your video card. Also, rightclick and choose Properties, and then Driver tab. Whats the version?

    I assume this is XP, if not which version of Windows are you running?

    Also, have you tried other dvd's? Plus, do you have a DVD program installed, like WinDVD?

    Regards

    eddie
     
  3. cazcab

    cazcab Thread Starter

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    sorry it took so long to answer, busy at work. Video card is ATI rage mobility-1 AGP and the driver version is 613.10.5779, It is xp and yes have tried several dvds still getting same message..
     
  4. eddie5659

    eddie5659 Moderator Malware Specialist

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    Do you have a DVD program, like WinDVD or something from Nero, installed?

    eddie
     
  5. cazcab

    cazcab Thread Starter

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    Yes it has WINDVD
     
  6. zyper95

    zyper95

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    Try updating your video card driver.
     
  7. eddie5659

    eddie5659 Moderator Malware Specialist

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    I looked at ATI's site for drivers, and for mobility, they tend to only have Radeon's, not Rage :(

    You could try it this way, but create a restore point before you do it, just in case:

    http://www.microsoft.com/windowsxp/using/helpandsupport/getstarted/ballew_03may19.mspx

    Then, try this:

    Control Panel | System | Hardware tab | Device Manager | Expand on Display and rightclick on your graphics card, and select Update Driver.

    Also, do you have XP Service Pack 2 installed?

    eddie
     
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