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Sony TV won't connect to internet

Discussion in 'Networking' started by Frigate68, Sep 13, 2011.

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  1. Frigate68

    Frigate68 Thread Starter

    Joined:
    Sep 13, 2011
    Messages:
    3
    Hello, I'm having an issue with my Sony Bravia 3D TV. It has wireless built in LAN and I've been using it to connect wirlessly through my router. A few days ago it just stopped connecting. I had the network setting on my TV for the IP adress on auto, but I input manual settings (router ip adress) to see if it would help, no success. Everytime I try and connect it says
    wirless device- ok
    local access- failed
    internet access failed

    I can use the internet with my computer/phone/portable gaming device, just not the TV. I tried disabling my firewall on my computer to see if it was causing an issue but that didn't work. My router is a gateway 2wire and my computer is a windows vista laptop.

    I went ahead and did the ipconfig as I suspect it'll be needed, if theres other info I need to post please let me know

    Windows IP Configuration
    Host Name . . . . . . . . . . . . : Alyssa-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Broadcast
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : gateway.2wire.net
    Wireless LAN adapter Wireless Network Connection:
    Connection-specific DNS Suffix . : gateway.2wire.net
    Description . . . . . . . . . . . : Intel(R) WiFi Link 5100 AGN
    Physical Address. . . . . . . . . : 00-1E-65-9C-2D-B8
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::a831:d6fd:c0db:7b14%11(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.105(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Tuesday, September 13, 2011 8:30:20 AM
    Lease Expires . . . . . . . . . . : Wednesday, September 14, 2011 8:30:19 AM
    Default Gateway . . . . . . . . . : 192.168.1.254
    DHCP Server . . . . . . . . . . . : 192.168.1.254
    DHCPv6 IAID . . . . . . . . . . . : 234888805
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-38-BE-D2-00-1E-65-9C-2D-B8
    DNS Servers . . . . . . . . . . . : 192.168.1.254
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Ethernet adapter Local Area Connection:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
    Physical Address. . . . . . . . . : 00-1E-33-F2-D2-5C
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 6:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{F438E491-54FC-49BC-B94C-01F288683755}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 11:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 12:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : gateway.2wire.net
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Thanks
     
  2. etaf

    etaf Wayne Moderator

    Joined:
    Oct 2, 2003
    Messages:
    55,917
    what are the all the IP settings on the TV ?
     
  3. Couriant

    Couriant Trusted Advisor

    Joined:
    Mar 26, 2002
    Messages:
    30,995
    to add to this: what are the settings when your using automatic?

    also if you do the following settings:

    IPv4 Address: 192.168.1.250
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.254
    Primary DNS Server: 8.8.8.8
    Alternate DNS Server: 8.8.4.4

    Does is still not work?
     
  4. Frigate68

    Frigate68 Thread Starter

    Joined:
    Sep 13, 2011
    Messages:
    3
    Sorry for the late reply, the IP settings for the TV are the same as the router,
    IP: 192.168.1.105
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.254
    DNS Servers: 192.168.1.254

    I'm not sure what it was on Auto, as far as I can tell it just has the Auto option but thats all it displays (I know my laptop well but the TV is new so I'm still trying to sort it all) I did choose the Auto option again but it doesnt work.

    I havent tried the settings you suggested but I will and post back if it helps.
     
  5. Frigate68

    Frigate68 Thread Starter

    Joined:
    Sep 13, 2011
    Messages:
    3
    Ok I tried with Couriant's suggested settings, no luck. Sorry this isn't an easy fix.
     
  6. DoubleHelix

    DoubleHelix Banned

    Joined:
    Dec 9, 2004
    Messages:
    24,388
    It sounds to me like the wireless adapter/antenna/hardware in the TV simply failed. Every other device works, and attempting to refresh the connection on the TV fails.
     
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