I have a friends laptop sony vaio PCG-9N1M winXP Home
1) she had a keyboard caps lock always on - could not seem to stop it however, the shift key on the right hand side of the keybpard worked ok - so she continued using the laptop like that or a while
2) she was not happy with performance and decided she would restore the laptop using the restore CD supplied - then it started crashing wth stop code 0x0..8E
3) handed to me to have a look - so I tried to recovery using custom where you reformat the harddrive and rebuild - which I have done - however, the capslock is still on and it also blue screens + i had a NTOSKRNL.EXE error - which may be due to keyboard -
4) works OK in safe mode - I set automatic restart off - now it restarted into full windows - without a caplock problem - ???? - so i restarted the PC and got a blue screen with 0x0..7F error
5) Now it reboots into windows - a window comes up saying windows has had a sever error - do i want to report to microsoft
i have not really done much else with the PC
6) did not find the model on the sony website - as i had hoped it may just need drivers
any help welcome - thanks in advance
1) she had a keyboard caps lock always on - could not seem to stop it however, the shift key on the right hand side of the keybpard worked ok - so she continued using the laptop like that or a while
2) she was not happy with performance and decided she would restore the laptop using the restore CD supplied - then it started crashing wth stop code 0x0..8E
3) handed to me to have a look - so I tried to recovery using custom where you reformat the harddrive and rebuild - which I have done - however, the capslock is still on and it also blue screens + i had a NTOSKRNL.EXE error - which may be due to keyboard -
4) works OK in safe mode - I set automatic restart off - now it restarted into full windows - without a caplock problem - ???? - so i restarted the PC and got a blue screen with 0x0..7F error
5) Now it reboots into windows - a window comes up saying windows has had a sever error - do i want to report to microsoft
i have not really done much else with the PC
6) did not find the model on the sony website - as i had hoped it may just need drivers
any help welcome - thanks in advance