SOS! blue screen won't give up...where's the minidump?

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

robotbegone

Thread Starter
Joined
Feb 5, 2008
Messages
36
I was trying to re-install a soundcard driver that was uninstalled a few days ago due to fear of hardware incompatibility.

During the installation, the screen went blue and showed this error message:

IRQL_NOT_LESS_OR_EQUAL
***STOP: 0X0000000A (0x000004c, 0x00000002, 0x000000, 0x804F8FEC)

dumping physical memory...
physical memory dump complete.

minidump attached.

Prior to this, my computer had problems shutting down (hanging issue).

So I rebooted and could not uninstall the driver at all ("can't find instal.exe"), and then blue screen again.

Forced shut down, rebooted, tried to get on line--blue screen again, same message. Everything seemed very sluggish at this point.

I suspect that either the wireless LAN card need update or the IEEE1394 is not compatible with the sound card driver. HOw do I solve this? Please help!!

-another victim of windows.
 

Attachments

Joined
Feb 17, 2008
Messages
2,637
hiya can you go to device manager and see if any yellow ! or red Xs,go down the list expanding all+s
 

robotbegone

Thread Starter
Joined
Feb 5, 2008
Messages
36
hiya can you go to device manager and see if any yellow ! or red Xs,go down the list expanding all+s
Thank you for trying to help!! Yeah everything looks normal. There's red X's but I disabled them a long time ago.
 

robotbegone

Thread Starter
Joined
Feb 5, 2008
Messages
36
The bugchecks show multiple driver and BSOD fault types -- which often means corrupt hardware -- such as ram.

I would give that a good check.

Also you seem to be running both Symantec and AVG -- and if so, this is not a good combination.

But I would also run a full drive malware scan.

Beginners Guides: Diagnosing Bad Memory

Memtest86 - A Stand-alone Memory Diagnostic
Any procedure that requires reboot will be difficult because my system has been having hanging issue (hanging at "preparing to shut down" screen). So I have to solve that first before doing other things, correct?

It has been 10 days and I can't seem to solve it, I tried the clean boot method. I suspect the problem was caused by a hardware conflict (firewire card vs. audio interface driver). So I uninstall the driver. Should I pull the firewire card out as well?
 
Joined
Dec 9, 2000
Messages
45,855
You can create the memory checker on another computer and you can use it on the current one -- it will run completely outside of Windows so any issues encountered are guaranteed to be hardware ones if the disk was created properly.

I'm not sure what results you obtained from the "Clean Boot" method -- but if you suspect an issue with an installed card -- remove it and simplify the hardware setup.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top