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Sound Card not recognized

Discussion in 'Hardware' started by stmeece, Sep 11, 2004.

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  1. stmeece

    stmeece Thread Starter

    Aug 19, 2001
    Win 98, 12Ghz AMD, 128MB RAM 120GHD Windows media 7.12 player or realplayer V10 cant find my audio hardware. Winamp plays OK. I get sound from winamp but not the other 2. This is a fresh install of media player and winamp v5. My sound card is soundblaster live 5.1. In system properties on the device list it says sound video and gamecontrollers are working properly, but under other devices it shows unknown pci card multimedia audio devices.
    When I try to run the sounblaster setup cd it can't find any soundblaster devices.

    Thanx in acvance for your help.

  2. winbob


    Aug 2, 2004
    Interesting that WinAmp isn't having a problem!

    I guess I'd remove the Sound Card, and Boot the sytem.

    Go to Device Mgr and see if the Sound Card's entry(s) are still there.

    If yes, Remove them.

    Shutdn the system.

    Reinstall the Sound Card and re-boot.

    When the Card is found by Windows...install it using the CD if available.

    Check Device Mgr, making sure that all entries are correct.

    Either go directly to test the Player applications OR re-install them (preferably).

    Report back on results.
  3. usualsuspect


    Jul 29, 2002
    There isn't onboard sound enabled is there?
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