I'm having a problem I can't figure out on my own. some how our sound is not working and it bothers me. When I boot up I get a message on a black screen that goes by very fast it reads: Advanced Logic Inc. Hardware Detection Failure cannot find advanced sound chip. I have no volume control or sound. I would greatly appreciate if someone could E-Mail me the steps to reinstall the sound card or chip what ever it may be. I'm new at this computer and simple english would be sufficient. thank you.