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Sound crackling/popping/dropping out

948 views 0 replies 1 participant last post by  strika11 
#1 ·
Hey everyone!

I've just got a new HP dv6-3031tx and it works perfectly...except for the sound, which from the very start has popped, crackled and dropped out. I'm running Windows 7 dual-booted with Linux Mint 10, and the problem is repeated over both operating systems. I've tried upgrading drivers, tried disabling wireless card, webcam, etc. I've also tried to see if there is a correlation with DPC latency, and while there are some spikes on my system (still unsure where they are coming from), they do not match up with audio problems, for instance during a period of high latency spikes, the audio ran crystal clear, before reverting to it's normal crackle when latency was normal. At the moment I'm thinking perhaps sound card? As the problem carries over to the headphone jack as well? Any help would be much appreciated, I'm a bit of a music geek and a laptop without workable sound would be a nightmare for me!

Specs:
Hp pavilion dv6-3031tx
4gb DDR3 RAM
640gb Hard drive
core i7 720QM 1.6ghz
Windows 7 Home Premium (dual booted with Linux Mint 10 Gnome)
Intel HD Audio - IDT audio codec

Thanks for your time!!
 
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