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Sound Device/Audio Problem

Discussion in 'Multimedia' started by dazzahow123, May 29, 2012.

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  1. dazzahow123

    dazzahow123 Thread Starter

    May 29, 2012
    Well, My laptop went to crap, So I decided to try use my old Desktop.
    When I turn't it on, I noticed it had no Audio, I searched for multiple ways to fix this, So I am finally asking for help. :)

    OS Name Microsoft Windows XP Home Edition
    Version 5.1.2600 Service Pack 3 Build 2600
    OS Manufacturer Microsoft Corporation
    System Manufacturer Compaq Presario 061
    System Model DM033A-ABU S4500 GB330
    System Type X86-based PC
    Processor x86 Family 6 Model 10 Stepping 0 AuthenticAMD ~2162 Mhz
    BIOS Version/Date American Megatrends Inc. 3.03, 27/06/2003
    SMBIOS Version 2.3
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume1
    Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"

    I'm not sure if this is the correct thing to post for my info, Just tell me and I'll try fix it as soon as, Thank you. :)
  2. pip22


    Nov 21, 2004
    When a device doesn't work, your first port of call should be Device Manager to see if it's driver is present, or if it's showing an error. Re-installing the driver is often all that's required. If the sound adapter is integrated with the motherboard (as opposed to being a third-party PCI sound-card fitted since the PC left the factory) you need to download the driver from Compaq Support: http://www.compaq.com/cpq-country/cpq_support.html

    Select your appropriate country at top-right of page before entering the model name & number of your PC.
    Default is United States.

    If the sound adapter you wish to use is PCI sound-card fitted after the PC left the factory, you need to download the driver from that sound-card manufacturer's website instead.

    Another thing to check is that the speakers are actually plugged in to the correct output jack at the back of the PC, not into an input jack like the microphone or line-in jacks.
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