sound help?

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frank480

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Aug 31, 2004
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Hi. My onboard audio failed for some reason I tried to fix it by reinstalling the driver but I guess it is a problem with the chip itself. I went out and got a creative soundblaster live card. I disabled the onboard audio in the BIOS and removed it from the device manager, but it is still trying to reinstall on start up and I can't get the new card installed. How do I get the old onboard audio completely out? My machine is an hp pavilion running windows me. The onboard audio is crystal audio. Any help would be greatly appreciated.
 
Joined
Jul 29, 2002
Messages
548
Hi Frank,
I doubt HP provided you with this but did they give you a book with the motherboard information? It could well be a jumper on the board that need shifting. You may need to whip the side off and inspect the board for a manufacturer and details.
If you are mega lucky there may even be a labeled jumper :)
Seems a bit odd that it won't let you install a new card though. Is the new one appearing in the Device manager with a warning?
Secondly, get rid of that abortion of a OS (mE) ;) , it'll make your life so much easier.

Let us know what you find out.
 

frank480

Thread Starter
Joined
Aug 31, 2004
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3
Thanks for your suggestion. I found the manual for my motherboard online. I didn't see anything about a jumper. Then again I'm not real sure what I'd be looking for.
 

frank480

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Aug 31, 2004
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3
The new card installs successfully, until I reboot. Then my machine hangs up. I restart in safe mode, remove the new software from the device manager, shut down, physically remove the new card, then my computer starts up ok.
 
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