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Sound is not working on laptop. Drivers updated, still not working.

Discussion in 'Hardware' started by RomuloMilk, Jan 16, 2013.

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  1. RomuloMilk

    RomuloMilk Thread Starter

    Joined:
    Jan 16, 2013
    Messages:
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    Hello.
    I have a dell inspiron n4010

    Basically the sound doesn't work unless its in a hdmi or headphones. It won't play sound out of the laptop itself. I've updated the drivers and checked the bios, and it seems to be enabled. What can be the problem?
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  2. Dougx789

    Dougx789

    Joined:
    Apr 6, 2010
    Messages:
    619
    Digital Audio (HDMI) Is the standard Windows driver for sound. You need the realtek drivers which can be found here - http://www.dell.com/support/drivers/uk/en/ukdhs1/Product/inspiron-14r

    Download the driver (listed under audio).
    Make sure the on-board audio is on in the bios, disconnect from the internet, uninstall all sound drivers and reboot.
    Install the driver you downloaded and reboot.

    An then reconnect to the internet. (This prevents Windows from reinstalling the Digital Audio HDMI before you can install the correct audio drivers).

    Post back and let us know how it goes
     
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