Sound Issues

[dalis]

so my girlfriends parents just got a new computer and everything but the sound works great. its just on-board sound, but they don't need anything special.

I can't get any sound out of the speakers. I get the Error message "No Audio Device Installed" from a bubble in task tray. when i look at it in the device manager it says the sound device is installed and working properly and that the drivers are up to date (i tried uninstalling/reinstalling them).

All the volume setting/output settings are correct, nothing is muted etc. if anyone has any ideas let me know..

Its windows Vista pre-installed on a Compaq computer.

 

[markomus]

Check your speaker configuration on Vista. Reason: I sent a 2.1 system with my mom's computer to Colorado. The tech who hooked it up said 2.1 wasn't supported in Windows Vista

 

[dalis]

hmm, that seems like it would make sense since they have a 2.1 system. i'll be over there tomorrow to check it out.

in the mean time if anyone else has any suggestions of other possible causes please let me know so i can try all the possible solutions at once, instead of going back and forth.

thanks