sound just goes away

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delibean

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Dec 2, 2001
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My sound is fine when I boot up but when I connect to the internet it disappears. Sometimes it will stay for a little while (maybe a few pages or so). I've checked every property box, went over the windows 98 sound troubleshooter three times but I just can't figure it out.
 
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delibean
Welcome to TSG!
This may be to simplistic but if you are using IE go to internet options\advanced scroll to the multimedia section and make sure the play sounds selection is checked.
Dave
 

delibean

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Thanks Dave for the tip but was already there along with everything in the sound troubleshooter. As I said previously, sometimes the sound will stay on for a bit after connecting to the net but usually no longer than a few pages. Any more suggestions would be welcome, thanks. delibean.
 
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delibean
Is being on the internet the only time the sound drops out or does it do it other times? Also when the sound drops does it return anytime during your same session or do you have to reboot.
Dave
 

delibean

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Dec 2, 2001
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Dave, the sound only drops on the internet usually after a half dozen or so navigations and it never returns untill I reboot. Also, sometimes when the sound drops my computer will also freeze up at the same time. This requires me to shut down from the on/off button since pressing cont/alt/delete does no good. I did try reinstalling my sound card (Vortex Multifunction PCI Platform) and downloading updated drivers and that seemed to work for about an hour or so on the net but then bingo, the same problem plus it froze. I'm open for more suggestions. If I thought buying a new sound card would do the trick, I would, but if I'm going to have the same problem then why go to the expense? I'll keep trying any suggestions untill we run out of options. Thanks for your patience and help. delibean
 
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delibean
Seems unusual it is only associated with the internet, however that may be where you do most of your work. Lets try a few things to try and limit it down. Lets remove all programs running in background and see if that eliminates the problem. There may be a conflict or resource problem. Go to start\run type in MSconfig and go the the startup tab on top. If you already have some items unchecked take note of those. Next uncheck all items except for systray, scanregistry, loadpowerprofiles (both), and any antivirus/firewall programs you have.
Click apply then ok. Restart your system. A popup will appear saying you are doing a selective startup click ok.
Now make sure the sound is working fine and proceed to the internet and see if problem is still there. Also let me know which IE version you are using.
Dave
 

delibean

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Dec 2, 2001
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4
Tried what you told me to do in last thread but no luck. Same problem. Using IE 4.1. Will keep trying. Thanks.
 
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delibean
I am not familiar with 4.1 IE. Maybe someone knows if it has a repair function and 5.0 and above has. I would try that next.
Other then that I has emptied my box of tricks. Maybe someone else has a idea.
Dave
 

eddie5659

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Malware Specialist
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Mar 19, 2001
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Hiya

From what I can remember, there is no repair function for version 4.1. Have you got the latest updates?

http://windowsupdate.microsoft.com/

Just click on Product Updates and then, after the popup window has gone, look for updates for your browser. You can upgrade your IE, but I would go to version 5 or 5.5, as some are having trouble with 6. Plus, there is no Repair with 6.

Regards

eddie
 
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