Sound Manager in Realtek doesn't open after updating Driver

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Joeleis1

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Keith
This is a common problem that I've spun way out on today in pursuit of updating my Realtek sound drivers. There is an audio controller or it's called Sound Manager where you can enhance the music and change settings, etc...that does not open and i've been a few times or several i should say, i've been downloading the drivers over and over and uninstalled in following the directions to get the sound manager triggered to open but to no avail. And now i think I've got too many duplicates and that's a conflict. The sound works but it's just that you can enhance or tune the settings without that other part (the audio sound manager).

Does anyone-or are you willing to have a look at this and i can further clarify i think in a way to understand what it is as far as this one (like i say) it's in many forums of the identical complaint by lot of people in this one issue and it's a matter of triggering the driver that pertains to this simple dash board sound manager to open. Thanks a lot if you may have any ideas or recommends that i might attempt!
 

dvk01

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Derek
All you can do is revert to the driver that worked
Loads of people have this problem. Generally there is no need to update sound drivers unless to fix a specific issue or for security reasons.
 

Joeleis1

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Thanks on your input or info. i posted on the Dell site from other forum's suggestion that I needed to get manufactured (i guess the motherboard's) driver first before i could get the sound manager to 'mange' and i got a reply-back that came with their link of Realtek and so, when i attempted it from the downloaded links (there were 2) it failed to install. hoho what i wondered now is if there's a conflict of drivers interest as in too many times from trying the install and actually getting not too far or from the point of, it did work in that the speakers do function but the failed sound manager's part been the beef and i was then going to reshuffle and go back to old version.
But before i do that, though, when Dell came along w/their version that hopefully will work, i'm trying that b4 the other that. Or you know, reverting back to old realtek. That'll be a little of a task too, to go find the version i mean.
Thanks a lot!
 

dvk01

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Derek
Look on dell or realtek site for one for your sound card about 1 yr or 18 months old at leasrt, if not older. I had the same problem on my W10 HP system when I stupidly did a sound driver update. I had to revert to the old version to get sound manager working
 

Joeleis1

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Keith
Thanks! That's what i'm in the process of doing. Meanwhile, do you happen to have any suggestions or recommendation on what about duplicate files from Realtek and any other lose files that is difficult to ascertain what's which or visa versa because i've done this before where some of the program's files i know are left behind or when i tried purging certain files earlier when trying to fix a problem that where i dealt with it (here in fact) and i was trying to eliviate extra or old files but got a little confused and have since used Disc Clean up regularly. I used to have ccleaner but it's changed a lot and it was advised on other forum not to even use it any more, etc..just thought i would ask that question too.
 

Joeleis1

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Keith
This is in reference to Dell's site where they have answered my thread on there from when on the same day i ran this thread here.
This is a bit of a stretch maybe, but i would like to know if you guys could take a look at their reply and if you don't mind, if you understand it in the way they are instructing on how to achieve getting this Realtek update to work. Though, i planned to go ahead and revert back to the older version drivers but when they presented the links and they are to the complete Realtek updated drivers, my question on their instructions (if you can get the link if i can get it copied ok here....)
My question comes with the instructions that there seem to be 3 links from their email. i downloaded the two links that they seem to show instructions differ with the two sets of links or downloads. I did install the drivers and they do work fine but, of course, not with the Sound Manager. It's as dead as it was with the first downloaded update from Major Geeks where they play a video of how to obtain the drivers, etc....
There is a part of the Dell instructions on the second link's download where they indicate that at one point i will have a window open and should copy or rename a certain file, etc....but i didn't do that part. i couldn't figure out what they are talking about.
That's why i would kindly like to ask if you follow the link and have a look at the instructions(?) that they include perhaps you can get an idea what the process is??
OH THE REASON I'M ASKING YOU is because on Dell's site, there's no replies, they only give a link to contact Dell's customer service and that is for service but not for my question or further inquiry of the reply that i received. So, that's as an "as is" response w/out further replies or answering questions that i have about how the process should work as they do confirm that i need to have a certain driver from Dell in order to get Realtek's latest drivers to "work."
Here's the link to Dell.com's reply and instructions on downloading the updated Realtek drivers:

https://www.dell.com/community/Opti...precludes-Sound-Controller/m-p/6246518#M30599

Thank you a lot for your help and time in this regard!!!
 
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