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Sound not working, Facebook chat/youtube crashes browser

Discussion in 'Windows 7' started by Sherpaderp, Dec 26, 2010.

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  1. Sherpaderp

    Sherpaderp Thread Starter

    Joined:
    Dec 26, 2010
    Messages:
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    Alright, so here's the issue:

    At random intervals (or SEEMINGLY random; I assume I must be doing something wrong but I'm not sure what's setting it off) the sound on my laptop will stop working. This includes any and all programs (startup sounds, msn messenger, etc.) At the same time, trying to play a youtube video will cause the internet to crash (ANY browser.) Someone messaging me in Facebook Chat will also cause the internet to stop responding (again, ANY browser.) Trying to play a music file (e.g: an mp3) will cause whatever program is running it (WMP, iTunes) to stop responding.

    This makes me assume there's an issue with the sound card. I've looked up the problem but to no avail. All I've really found is that similar issues seem to be experienced by Windows 7 users. People around other forums have also mentioned Shockwave and Flash, but I'm not really sure how that would cause MSN to make no sound or cause WMP to crash upon trying to play a file. I'm not sure if these are all related, but it seems like it because they seem to "turn on" at the same time. All the problems also stop at seemingly random intervals.. When they start and stop, I honestly haven't done anything out of the ordinary (as far as I'm aware), so it's difficult to figure out which process is causing this. Can someone please help?

    I believe my computer specs and info should be on my profile somewhere.. if not, I'll post it.

    Thanks in advance for any advice!
     
  2. RaytheBear

    RaytheBear

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    Sep 13, 2010
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    When did this problem start to happen?
    Did it possibly start after some MS Updates?
    Etc...
     
  3. PoddyMcQ

    PoddyMcQ

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    Dec 14, 2010
    Messages:
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    Which browsers have you tried?
    What Sound card do you have? your Sys info doesn't say what the sound card is.
     
  4. Sherpaderp

    Sherpaderp Thread Starter

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    Dec 26, 2010
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    @ RaytheBear:
    To be honest, I'm not sure when they started.. it's become so much of a regular thing for me and around at the time they started I wasn't sure of anything I did differently either. I'm sorry I can't help much there - but you probably know more than I do!

    @ PoddyMcQ:
    Under Sound, Video, and Game Controllers in the Device Manager, I have the following:
    -ATI High Definiton Audio Device
    -IDT High Definition Audio CODEC
     
  5. Sherpaderp

    Sherpaderp Thread Starter

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    @ PoddyMcQ again:
    Firefox, Chrome, and IE.
     
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