Sound Problem

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tracylynn75

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Aug 31, 2004
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In case others have same problem here is how I accidentally solved this one.
I changed a computer setting I found for new hardware/ software. To automatically download and update drivers.
Then I went to the driver I had downloaded, and I uninstalled it.
I rebooted my computer.
And on starting up, it detected the sound card without driver, installed the right (DIFFERENT!!!) driver... and now I have sound.
See below for original problem.

"I wiped my computer yesterday and installed a (LEGAL) copy of Windows XP.
I reinstalled Norton Antivirus and SoundBlaster Live 5.1 from CD and updates for Windows and for SOundblaster drivers from internet.

I went through the trouble shoot guide and made sure all devices are listed and enabled. I went to Volume Control and nothing is muted. Speakers are plugged in and connected properly.

I have NO sound. No system sound. Nothing.

What else can I do?"
 
Joined
Aug 31, 2004
Messages
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hi buddy, i`ve had the same problem in exactly the same situation....i don`t know the specs of your sound card but do you know if your sound card is analog or digital? if analog and you choosed digital then there is no sound coming out. then i assume you have the correct drivers that came with your sound card and that they are properly installed, soundblaster has a Test option and you can test your card, if it finds anything wrong it will tell you what to do, mostly you have to reinstall drivers (drivers only). if this doesnt help, you could try to install newest drivers from the net. and i am sure that when you installed your card you choosed soundblaster as the default sound card from the bios?....now i have said everything that i know...and if this doesnt help you...sory, but i really dont know any more, i hope you can fix this problem soon!


regards
Tipsi
 

tracylynn75

Thread Starter
Joined
Aug 31, 2004
Messages
8
Sorry I am a real beginner. How do I check to see if it is analog or digital? How do I check to see which I put vs which it is?

Everything else I think I have tried that you said.

I am a real beginner hehe.
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
Hi and welcome. Does the sound card appear in device manager without any exclamation marks?
 

tracylynn75

Thread Starter
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Aug 31, 2004
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8
Under Sound, Video, and Game Controllers, it is there, no exclamation marks and says everything is enabled and properly installed.

There is an exclamation point under OTHER DEVICES. Then it says... Multimedia Audio Controller - Not installed etc. But it says I have no hardware for that.
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
Ok, select that, and then update drivers. If XP can't find the correct drivers you will have to go the Creative website and download XP drivers for it.
 

tracylynn75

Thread Starter
Joined
Aug 31, 2004
Messages
8
been there, done that. twice. :) sound worked on 2nd time for 30 seconds. then went out again as computer did its mandatory restart.
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
An IRQ conflict is possible, but usually XP handles it nicer than 98.

Can you post the IRQ list.

Start, run, type msinfo32 and hit ok, go to hardware, IRQs, edit, select all, edit, copy and then come back and paste your list.
 

tracylynn75

Thread Starter
Joined
Aug 31, 2004
Messages
8
IRQ 0 System timer OK
IRQ 1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK
IRQ 3 Communications Port (COM2) OK
IRQ 4 Communications Port (COM1) OK
IRQ 6 Standard floppy disk controller OK
IRQ 8 System CMOS/real time clock OK
IRQ 9 Microsoft ACPI-Compliant System OK
IRQ 9 Multimedia Audio Controller OK
IRQ 12 PS/2 Compatible Mouse OK
IRQ 13 Numeric data processor OK
IRQ 14 Primary IDE Channel OK
IRQ 15 Secondary IDE Channel OK
IRQ 16 NVIDIA GeForce FX 5600 OK
IRQ 16 Creative SB Live! series OK
IRQ 19 Realtek RTL8139/810x Family Fast Ethernet NIC OK
IRQ 20 SiS 7001 PCI to USB Open Host Controller OK
IRQ 21 SiS 7001 PCI to USB Open Host Controller OK
IRQ 23 SiS PCI to USB Enhanced Host Controller OK

i have no idea what any of this means, but good instructions! here you go.
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
Is it possible to move the soundblaster to another slot on the motherboard?
 

tracylynn75

Thread Starter
Joined
Aug 31, 2004
Messages
8
uh. i have no idea about anything actually inside the computer. i don't know what a soundcard looks like, how to move it or where i would move it to. however, it did work right where it is yesterday with windows xp.
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
What changed? Can you restore back to yesterday then?
 

tracylynn75

Thread Starter
Joined
Aug 31, 2004
Messages
8
i had a pirated version of windows on this computer. (i didn't buy it, it came on this homemade puter.) i bought and downloaded a legal version yesterday. i deleted the whole partition thing and started out fresh. i don't think i can go back.
 

tracylynn75

Thread Starter
Joined
Aug 31, 2004
Messages
8
OK So I finally had sound again.

I downloaded the big driver download for the soundcard off the internet for the 5th time. And this time I had sound! .... Until I did the mandatory reboot. And then it went out again. So for whatever reason, whatever is happening in the download, isn't remaining after the reboot it makes me do.

GRRRRRRR I hate computers!
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
What driver download did you use? Is the sound card add in or onboard?
 
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