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Sound problems

Discussion in 'Windows XP' started by Jim624, Jan 13, 2003.

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  1. Jim624

    Jim624 Thread Starter

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    I'm helping my sister with her computer.......she's in another state.

    She related to me that when she plays any sound files, it sounds as though it's playing to fast.....much like playing a 33 1/3 vinyl record in 45 RPM. This is true whether it's an MP3 a CD in her CDROM or a sound file that I send her....like a home video and such. What could be causing this and can ya'll help me to help her ?? She's got Windows 2000 and niether her or I know what sound card it has. It's a Compaq computer so I 'spose it's one that common with Compaq. Thanks in advance for any replies !!

    Jim
     
  2. ~Candy~

    ~Candy~ Retired Administrator

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    Model #?
     
  3. ~Candy~

    ~Candy~ Retired Administrator

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    Also, what program is she using to play them with?
     
  4. Jim624

    Jim624 Thread Starter

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    It is her work computer.....I will have to ask her when she's at work tomorrow......as far as what program , I'm sure it's whatever default program that Win 2000 has. I will ask her and get back to you.
     
  5. Jim624

    Jim624 Thread Starter

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    She said it just says Deskpro....no numbers. And she does not know what program her CD's are playing from.
     
  6. ~Candy~

    ~Candy~ Retired Administrator

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    Well, that info would definitely help....some program must open when she pops a cd in the player.......here's a cut and paste for problems with Real Player and Windows Media Player:Why does my audio sound too fast, too slow, scratchy, or distorted?

    If the audio sounds too fast, too slow, too scratchy, or distorted, try changing the Performance settings in your player.

    RealPlayer:

    Select Preferences from the View menu.
    Click the Performance tab.
    Click the Settings button under Sound Card Compatibility.
    Click either Disable 16-bit Sound or Disable Custom Sampling Rates to modify the way your player and sound card interface.


    Windows Media Player:
    Select Options from the View menu.
    Click on Streaming Media (Windows Media).
    Click Change.
    Increase the buffer to 12 seconds.
    Click OK to accept the change.
    Click OK again.
    You may need to tinker with the settings to see which sounds best.


    From here:

    http://www.wmuu.com/help1.asp
     
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