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Sound reduces drastically when volume adjusted, fades back

1K views 5 replies 2 participants last post by  flavallee 
#1 ·
Hi

This might be a stupid question but I can't seem to solve it.

Sometimes when I adjust the volume on my laptop the sound reduces drastically and then slowly fades back. This even happens when I increase the volume. In fact, as soon as I move the volume slider (in any direction) the sound reduces drastically. The same happens when I adjust the sound using the keyboard controls but not when I adjust the volume in the program playing the sound (Chrome playing YouTube, Windows Media Player, Groove, VLC etc.)

It doesn't happen every time but I haven't been able to find a pattern except that I think it happens less often with VLC. (I might be mistaking though.)

It is very frustrating because it is near impossible to adjust the volume without instant feedback. I have to guess a random adjustment, sit through a few minutes of very quiet audio only to find out it is still too loud or soft for my liking. And then the process starts all over again.

I am using a Dell laptop with Windows 10 installed.

Things I've tried which didn't work:
Set action for when "Windows detects communication" to "Do Nothing"
Enabled (and again disabling) the "Loudness Equalization" enhancement in the sound settings.
Ignoring it.

Any help will be much appreciated.
 
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#4 ·
I am using a Dell laptop with Windows 10 installed
Service tag: DL1Y912
Express service code: 2957123686
You have THIS Dell Inspiron 3542 laptop.
It shipped in October 2014 in South Africa and came with Windows 8.1 64-bit.
It has an Intel processor, therefore it has Realtek ALC3234 high definition audio.
It has full driver support for Windows 10 64-bit, therefore all of its devices should work fine in it.

What's the exact driver version of your laptop's Realtek audio device?
A driver update may help, but I'm more inclined to believe it's the audio settings.

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#5 ·
It is using version: 6.0.1.7544 which is not the newest version but I haven't had any other sound issues.
I agree that it seems more like a weird audio setting (almost as if the computer thinks that when I adjust the sound I actually just want to quickly hear something else and then have it resume to the level it was at). Problem is I can't find any such settings.

Do you think it is worthwhile updating the driver at the off-chance it's the problem?

Thanks for your replies so far, much appreciated.
 
#6 ·
It is using version: 6.0.1.7544
HERE is version 6.0.1.7564 from that Dell laptop's support site which adds enhanced stability.

HERE is version 6.0.1.8186 from the Realtek support site.
(Note: This is the driver that I use in Windows 7 64-bit and Windows 10 64-bit for Realtek high definition audio)

It shouldn't hurt anything to update the driver, but if it does, you can always roll back to the previous version.

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