Sound

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crusader

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Dec 2, 2001
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177
Hi all, I recently bought a new PC Windows XP. I asked the set up to be just for surfing e mail etc (cheap skate?) When I went to collect the system I also was given a brand new pair of speakers. Only having had a second hand lap top before I struggled a little with the set up, but now everything is up and running apart from the speakers?? I get no sound apart from when I dial up and the Modem comes through loud and clear. The plug is colour co-ordinated so it is plugged in the correct socket. The speakers are switched on. with my limited knowledge I also opened the sound troubleshooter and made sure no mute boxes were ticked and volume switches were on. I tried a CD as well but nothing comes out the speakers. Now the silly thing is...how do I know if I have a sound card in this PC? and if I have then what am I doing wrong? There was no software with the speakers so I presume it is just plug and go? Any tips help or advice.
Many Thanks
C
 

bassetman

Moderator (deceased) - Gone but never forgotten
Joined
Jun 7, 2001
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Try going to Start/Run and type in "dxdiag" without the quotes.
That should help you test your sound card etc from there.
This is what works on (* SE, so not positive about XP.
 
Joined
Feb 23, 2003
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Click on start/ control panel/ system/hardware/device manager...Now once there are there any exclamation points or red x's ?
 

crusader

Thread Starter
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Dec 2, 2001
Messages
177
Thanks for replying. No I can't see any exclamation marks in the place you told me to look?
 

crusader

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Joined
Dec 2, 2001
Messages
177
------------------
Is this of any help??


System Information
------------------
Time of this report: 10/10/2003, 22:09:53
Machine name: MR-28IF0D4DTFCQ
Operating System: Microsoft Windows XP Home Edition (5.1, Build 2600) Service Pack 1 (2600.xpsp1.020828-1920)
Language: English (Regional Setting: English)
System Manufacturer: System Manufacturer
System Model: System Name
BIOS: ASUS - 42302e31
Processor: AMD Athlon(TM) XP 1800+, MMX, 3DNow, ~1536MHz
Memory: 224MB RAM
Page File: 129MB used, 417MB available
Primary File System: n/a
DirectX Version: DirectX 8.1 (4.08.01.0810)
DX Setup Parameters: Not found
DxDiag Version: 5.01.2600.1106 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: DirectSound test results: Failure at step 19 (User verification of software): HRESULT = 0x00000000 (error code)
Music Tab: DirectMusic test results: All tests were successful.
Input Tab: No input devices detected.
No problems found.
Network Tab: No problems found.
 
Joined
Mar 25, 2003
Messages
512
--No yellow or red marks present under dev mangr.....Is there a listing there for any type of Sound Device ? Clik the + sign next to somethin that says like, ' Sound and Video Game Controllers'. Should be somethin there that identifies some type of Audio Controller, etc.
 
Joined
Feb 23, 2003
Messages
16,274
now go to start/ control panel/ sounds and verify the volune is turned up. Now click on the sounds tab and click on any kink with a little speaker icon, then click the play button next to browse. If that doesn't work then try different ports on the sound card in the back of your pc.
 

crusader

Thread Starter
Joined
Dec 2, 2001
Messages
177
The only info that looks remotely like a sound prog says

MPU Compatible Midi device
Nvidia Audiocodec interface
Nvidia processing unit


The only ports in the back are a different colour ie mic and things i don't understand.


the volume switch is up

sorry to be a pain
 

crusader

Thread Starter
Joined
Dec 2, 2001
Messages
177
Ok I have just tried it in all available ports the one that says SPK and is the correct colour does not work.
I have just plugged it into a port that is a small circle with a wiggly line in and an arrow pointing out.....and I have sound. Will this do the PC any harm if I am plugged in this and more impotantly what is this port. Many thanks for everyone who has been helping me.
C
 
Joined
Feb 23, 2003
Messages
16,274
Spk is for speaker and it is the right one.. Different manufacturers sometimes use different colors.
 
Joined
Dec 26, 2001
Messages
5,531
From the DirectX Report:

Sound Tab 1: DirectSound test results: Failure at step 19 (User verification of software): HRESULT = 0x00000000 (error code)



Problem with DirectSound...might also point to a problem with the soundcard drivers. I would reccomend you update your sound drivers. Go to www.microsoft.com, then windows update...let it scan your system. Then click the "Drivers" link and see if any are available for your system.
 

crusader

Thread Starter
Joined
Dec 2, 2001
Messages
177
Will do thanks but in the mean time the port I am plugged into is working but will it harm the PC as it is not the SPK port?
 
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